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Driver Access on Support.Dell.com Dell Web Site, Service and Support submitted by tripmeist 04/27/07
Dell has recently made changes to their Drivers and Downloads page on Support.Dell.com. The changes are actually very confusing for the average end-user. The problem is two-fold: (1) When we enter our Service Tag #, we get a list of ALL drivers that seem to be available for this system, RATHER THAN the drivers that are associated with the specific configuration as the system shipped, and (2) There is nothing on the site that allows the end-user to perform driver installs on the system after an OS Reinstall, in the proper order that will specifically avoid problems afterward. Enable us to change an existing idea vote, if we make a mistake IdeaStorm submitted by cosh 05/01/07
A few times I've accidentally clicked on the wrong button, or voted after reading the title of an idea but wanted to change it once I read the whole thing. Could you make it so we can still click the promote button after demoting or the demote button after promoting? Accessories (Keyboards, etc.), Desktops submitted by lucabrivio 02/27/07
It would be nice to have a keyboard without Windows logos, especially for those that use other operating environments than Microsoft Windows. At least give an update on the top 3 IdeaStorm ideas. IdeaStorm submitted by jmxz 04/24/07
If users are to expect that voting is meaningful, please give an update on the top three IdeaStorm ideas.
Of those, it seems to me that OpenOffice and Firefox seem like they would be pretty easy. They have practically no hardware dependencies. I look on Dells' "Ideas In Action" page daily (mostly because I'm shopping for a Linux Laptop http://www.dell.com/content/topics/global.aspx/ideastorm/ideasinaction?c=us&l...) and am surprised to see updates on many relatively low voted articles (multilingual blogs;plant a tree, bring back older windows). I'm equally surprised to see no updates (that I can find) on two of the top three IdeaStorm Ideas; and infrequent updates on the third that contain nothing we haven't heard before. Dell - if you want us to have confidence that voting here is meaningful, please give an update on each of the top 3 ideas on your next "Ideas In Action" update. Even if your update is "we don't like this idea" or "we won't do it for fear of one of our software vendors" at least it makes us feel like the votes were noticed. While the latter answer might not be what we want to hear, at least we'd understand and feel pity for you rather than annoyance. 40 Comments » Reward most popular ideas put into action IdeaStorm submitted by j.bandringa 04/21/07
Service and Support submitted by smilindog2000 05/01/07
In the 90's I helped convince two companies I worked at to switch to 100% Dell. My most convincing argument was simple: "If you have a question about a Microsoft product, just call Dell." Everyone knows that calling Microsoft is a total waste of time, but the Dell support guys would typically first remind me that they don't officially support non-Dell products, but since they knew the answer off the top of their head, they'd tell me anyway. Knowing Dell products isn't enough. Bring back the Super Geeks! Air Purifier / Filter for the Dell desktop PC Desktops, Environment submitted by kyliemanders 04/06/07
Most people leave their desktops on 24/7. Since we already have a cooling fan in place why not give us a removable cleanable air filter. Stop using Microsoft and Intel as crutches Dell submitted by ronsemail 02/17/07 Try innovating without Microsoft or Intel as your R&D lab. Go hire and staff a kick butt set of designers and engineers and pay them the better than anyone else. In fact pay all of your staff better than anyone else, in 3 years you will be the best brand in the business. Try spending some of your customers money on product development instead of putting it your bank account. 4 Comments » Higher end Graphics card in 14.1" Laptops submitted by notquitehere188 02/17/07 Dell needs to stop pretending that they can't fit a higher end graphics card into a smaller laptop. ASUS puts x1600's and 7700's in their 14.1" laptops and dont have to make them much thicker or anything. 2 Comments » Operating Systems submitted by reg 03/21/07
Dell Dudes, Make the laptop keyboard easy to clean Laptops submitted by dlipton 04/28/07 The keyboards in laptops are extremely difficult to clean. If crumbs fall under or between the keys it can be tough to fish them out. What if there was a way to pop open the keyboard to easily vacuum out under the keys or, even better, if you could just throw the think in a sink to wash it out. 2 Comments » IdeaStorm submitted by mattd 03/29/07
Create a "Completed ideas" tab. When Dell implements an idea submitted on IdeaStorm, they should move the idea off of the "Popular ideas" tab and on to the "Completed ideas" tab. That will show a direct link between an idea that is submitted and the idea being implemented. Promote IdeaStorm/Dell Blog/Studio Dell on homepage! Dell Community, IdeaStorm submitted by explorer5 02/18/07 **PARTIALLY IMPLEMENTED**
Dell should put links (or even those nice looking graphics at the top of all the ideastorm webpages) on the homepage, or even on most pages within the dell.com site. Accessories (Keyboards, etc.) submitted by yesmathew 02/21/07
Vorbis is an open source, lossy audio codec project headed by the Xiph.Org Foundation and intended to serve as a replacement for MP3. It is most commonly used in conjunction with the Ogg container and is then called Ogg Preinstall linux and offer windows in virtual machine (vmware player or xen) Linux, Operating Systems submitted by mahei 02/19/07
The first thing i always do is to kick the preinstalled windows of the hard disk, install my favorite flavor of linux and then reinstall windows in a virtual machine for the few tmes i really need it. ONE SHOPPING CART PLEASE (dell.com) Dell Web Site submitted by ootleman 02/16/07
Why split it up into 4 different shopping carts (home, small business, etc)? I still don't know how it works. 1/2 my products go into one cart, 1/2 my orders go into the other, possibly depending on where I was browsing from. Laptop & Desktop Boot in seconds from Flash Drives Broadband and Mobility, Desktops and Laptops submitted by reg 02/19/07
Have laptops and PCs that boot quickly & quietly from fast internal flash drives, Accessories (Keyboards, etc.), Desktops and Laptops submitted by neogamerdrew 02/19/07 When maintaining or upgrading a Dell, it is a shear nightmare to try and replace parts. Most things are not the standard ATX parts you would expect. I suggest that Dell move away from proprietary parts, and open the door for people to use after market parts. 28 Comments » Provide Linux Drivers for all your Hardware Linux submitted by gergnz 02/19/07 **IN PROGRESS**
I don't care whether the OS is pre-installed or not, I want all the hardware to be totally supported in the Linux kernel without in mucking around. I currently have a Dell M1210 and I wish the modem would work, just in case I need it. The web cam would work, just in case I need it. At least the Intel wireless card is totally supported. Thanks Intel!! Software submitted by fgarpe 02/26/07
Don't put DRM hardware or software in any track my votes
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