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6830

Get GNU/Linux Machines in Retail Stores

Linux submitted by dpic Feb 14

Imagine how successful Dell's Ubuntu offering could be if just one Dell Ubuntu machine was put in retail stores. If people knew of an alternative to Windows, they would go for it! So what do you say, Dell? Why don't you try to put at least one of your Ubuntu machines offered in retail stores? 736 Comments »

1620

Stop moving *Backwards* in your Linux progress - return the NVidia graphics option.

Inspiron products, Linux, Laptops submitted by jmxz 08/16/07

During the first 2 days of your Ubuntu sales you didn't offer any accelerated graphics options on Ubuntu laptops. After numerous Ideas requesting the addition, and phone calls to your sales guys as well (I know I made at least one) the option was added and I even posted an idea thanking you for having the option on the day I ordered one.

Now I see that you again removed the option of accelerated graphics on Ubuntu systems?!?

WHY? It works fine on the E1505N you sent me!

What's with the horrible history of backwards progress on your Linux systems.? You showed backward progress on the warranties (and then fixed them again). You showed backward progress on the pricing and discounts (and then fixed them again; and then undid the fixes again).

It seems that just as fast as you mark Ideas "Completed" you go around un-completing them.

You're making me believe the conspiracy theories that were originally made in jest about people in Dell trying to make the Linux projects fail. 10 Comments »

3200

Why Can't Dell Put Linux On Their Really Serious Notebooks?

Linux, Service and Support, Laptops submitted by kenjennings 08/09/07

These guys can do it...

http://www.emperorlinux.com/mfgr/dell/rhino/


Dell Latitude D830 or Precision M90

# up to 17" WUXGA w/ X @ 1920x1200
# Full Linux support: 1667 - 2333 MHz Core 2 Duo
# Full Linux support: 512 - 4 G RAM, expands to 4 G
# Full Linux support: 60 - 160 GB Hard Drive
# Full Linux support: DVDROM Drive, or CDRW/DVD Drive, or DVD+/-RW Drive
# Specification: 6.3 - 8.6 pounds
# Full Linux support: 10/100/1000 Mbps ethernet
# Full Linux support: 802.11a/b/g (54Mbps) WiFi
# Specification: Linux Pre-Configured (dual boot available)
# Specification: EmperorLinux user's manual
# Specification: Three year warranty & One year tech support

They've got everything working on Linux. Maybe Dell should partner with these guys to get a better selection of Linux-able Dell notebooks.
25 Comments »

3260

Don't make it difficult for people to find Ubuntu machines

Dell Web Site, Linux submitted by xivulon 08/09/07

Ubuntu is now shipped to Europe, but it is hidden away and not that obvious to find. If you did not follow the news, you would probably have missed it completely. What link do people usually follow when buying a laptop at dell.co.uk? They follow the most preminent links:

Notebooks > Home > Home Essential Notebooks

This is where they usually end up to: http://www1.euro.dell.com/content/products/features.aspx/notebooks_good?c=uk&...

The inspiron 6400 does come with Ubuntu, but do you see a "Select with ubuntu" button anywhere? I don't think so. If you want a Ubuntu machine you have to get there via a completely different route, by selecting the OS first (on the less visible left column) and then the machine... You can do that for XP too, but with XP you can also select the machine first and then the OS. Why is it not the same with Ubuntu? Moreover, if you click on the laptop image, it will automatically select Vista (thus giving it far more preminence).

So, I am glad Dell started shipping Ubuntu, but to me it looks like they only want to make informed geeks happy, while hiding the option to average joe. If Dell was really serious they should have Ubuntu listed in the customization section of each and every supported machine.

Customize your Operating System:

* Ubuntu Linux [subtract £30]
* Genuine Windows XP [Included in price]
* Genuine Windows Vista™ Home Basic - English [Included in Price]
* Genuine Windows Vista™ Home Premium - English [add £23.50]
* Genuine Windows Vista™ Ultimate (32Bit) - English [add £117.50]

There is already a conflict-resolution message, so you could easily signal incompatible OS/hardware choices. The above is what I call "choice", anything else is muddling the water. 6 Comments »

2660

"Europe" is not only France + Germany + UK

Linux, Service and Support submitted by warp10 08/08/07

Dell started selling PCs equipped with Ubuntu in Europe a few days ago. Anyway, looks like Dell think Europe is only France, Germany and UK. [1]
In Europe there are many countries that are good markets for Dell, and that wait the possibility to buy Ubuntu-installed Desktop and Notebook.
Please, give to the *whole* Europe the possibility to buy these computers.

[1] http://www.ubuntu.com/dell 19 Comments »

11440

Make the dell ubuntu models available through the main webpage

Dell Web Site, Linux, Sales Strategies submitted by rajeevbhatta 06/19/07 **UNDER REVIEW**

Instead of having the model listings on a different webpage ( www.dell.com/open) have these models available from the product search you have on the main page or a link available through the main page (www.dell.com)

When I go to dell.com and I search for the product model numbers I never can find them I have to go to the other page and then I see it. The only thing I saw on the main page is a small flash ad which then takes you to the page.

Why cant you place these models with the other models on your page.........





30 Comments »

9010

Add all the OS's you sell to the "Help Me Choose: Operating System" page

Dell Web Site, Linux, Operating Systems submitted by jmxz 06/08/07

These pages: titled "Help Me Choose: Operating System" (a Dell help me choose page,another one)
only list some of the operating systems Dell sells.

I assume you also recommend Ubuntu for some home users (those who want better security and performance, I imagine) and FreeDOS for business (since that's what you sell on your Latitudes - even though I can't imagine why you prefer FreeDOS there over Ubuntu). But unless you put them in those pages, we can't easily make an informed choice. 15 Comments »

9820

Dell's Website must work with Firefox running on Linux

Dell Web Site, Linux submitted by qgonjon 07/16/07 **UNDER REVIEW**

It's discouraging to have a Tier 1 vendor (Dell) selling Linux products and yet not really tailoring to Linux. Don't get me wrong Dell, I am not trying to take away all the good you have done. Offering Linux is a step in the right direction and I would like to see more steps taken in a monthly or quarterly basis. But, it seems that the basis for your current Linux promotion is for the Open Source enthusiast like me. I use Linux at home and at work as my main operating system. I use Firefox as my browser and I'm trying to order a Dell Inspiron 1420N. However, it seems that the embedded flash script that shows the different colors choices for the Inspiron is not working under Linux. It also shows that I can't see the different images thereafter. It works with Windows running Firefox as my vmware machine verified. But that is not the type of user that will most likely purchase a Linux laptop.

My request is simple. Can someone fix and verify that this page works well with Linux browser technology? So, that users can enjoy purchasing your Linux products and demonstrate that Dell really cares about their customer's operating system preference.

Dell I wish you the best in this venture as your success in this territory will help the Linux Desktop become a reality to the open source community.





73 Comments »

-490

Dell Offer the Blank Keyboard

Accessories (Keyboards, etc.), New Product Ideas submitted by jorge 06/02/07

Dell one way to save and improve International sales is with this blank keyboard, it works for any language! Even English! With such a keyboard no one will complain that the keys are not set for their language and Dell can offer stickers (at extra charge) with the key letters and symbols needed for those not so familiar with a keyboard. It also works great for Linux users as there is no predefined keys so they can configure as they wish, no matter how badly.

Here's a view of the blank keyboard.



This keyboard is also good for the environment as when a customer throws it out any international recycling country can actually use the keyboard instead of dismantling it for copper. 18 Comments »

-80

Dell offer an optional key to the windows key for users who don't use it.

Accessories (Keyboards, etc.) submitted by jorge 06/13/07

Dell offer your customers an optional key to be installed by them to replace the Windows key if they do not use it or desire it to be on their keyboards.
A few optional keys could be a Ubuntu key that does nothing as Ubuntu does not use that key, guess it could be programmed.
A FreeDOS key? Again useless.
A Dell logo key, for bragging.
A Mac Key (you know the funny loopy thing) for reg.
An image of Micheal Dell, for the true believers.
A StormTrooper image, for the Troopers.
And finally a blank key for those who can't decide. 4 Comments »

800

Ditch the Windows keys

Accessories (Keyboards, etc.), Linux submitted by johnnyk 06/11/07



Dell's Ubuntu PCs ship with the Windows logo on the super key.

I've been waiting months for these Ubuntu PCs to become available and just recently spend $1000 on one. The last thing I want to see is the mark of the beast.

Ship all Ubuntu PCs with Linux-friendly super keys (the Ubuntu logo, Tux, or even just a blank key - anything but the Windows logo) and provide replacement keys for anyone who already bought an Ubuntu PC. 26 Comments »

6230

Make A Wireless Dell

Accessories (Keyboards, etc.), Desktops, Monitors and Displays submitted by reg 08/07/07 **COMING SOON**



Apple has a real, valid point: Too many cables in a typical PC setup.

I think Dell could make a combo cable, or a unified display (display/camera/stereo speakers).

Dell should work on a nice clean design - like Apple's clean design - less cable rat nests, more computing power. 220 Comments »

11750

Ubuntu on all models where it works

Linux, Operating Systems, Small Business submitted by jonsmirl 08/01/07 **IN PROGRESS**

I'm still throwing away copies of Windows. Recently I have ordered some Dimension 9200s from Small Business. All of these machines are running Ubuntu today without problem. They're being used to replace some PE400SCs that are starting to die. A 2GB quad core for $649 was too good a deal to pass up. It makes a great small server.

Please offer Ubuntu as a choice on all configurations where it works. I would have still paid $649 for the box and you could have kept the money you're sending to Microsoft.
We continue to explore different Linux opportunities on our systems. Check out daniel_j's comment below.




40 Comments »

21660

Make Linux and no Operating system standard options on all future products

Operating Systems submitted by jervis961 08/17/07 **REVIEWED**

OK Dell you have committed to supplying Linux options in limited form. Since you have laid the groundwork already here is the next step. Every new product you release that needs an Operating system should have Linux and also no Operating System as an option in the configuration along side Windows. Since you have to write drivers and test compatability for Vista when making a new product just make it compatable with Linux at the same time. There will no longer be a need for a seperate sections for Linux or no Operating system since all of the products will have the option. this will help make your site easier to navigate for you customers. You can also create an ACCURATE help me choose section for the OS choices.





Check out what daniel_j has to say on the options we offer.





188 Comments »

27140

Put Ubuntu on the list of operating systems when building a PC!

Linux, Sales Strategies, Desktops and Laptops submitted by samb0057 08/10/07 **UNDER REVIEW**

Ubuntu is hidden in a dark corner of the website. I work in IT support, and I have a client who was having virus problems a little while ago. I fixed the problem by installing Ubuntu on their PC. Very recently they called me asking for advice on a new computer, I told them about your new offer providing Ubuntu pre-installed on PCs and they wanted to purchase, but could not find the section on your site (this person is a very basic user, doesn't know what open-source means, probably didn't even see the open source link). There is no way they would have found your Ubuntu section on their own.

I urge you to offer Ubuntu as a choice of OSes in the system configuration wizard, the only way to really sell Ubuntu is to offer Ubuntu as a primary option, rather than a hidden alternative. I personally am looking to buy a new laptop, and you guys have always been my number 1 PC manufacturer (I don't think I've ever bought a new retail PC except from you guys), but I feel that your Ubuntu offerings are lacking. If you offered Ubuntu on some of the great deals you offer on your home page, I would be willing to pay just as much as I would for a Windows Vista system and I probably would have already ordered.







158 Comments »

68060

Stripped down, fast Linux Box

Accessories (Keyboards, etc.), Desktops, Linux submitted by pawprintz 02/17/07 **REVIEWED**

How about a fast, Internet ready Linux desktop. Small form factor, pretty monitor, mouse & keyboard, the O.S., OpenOffice & Firefox. Cheap'n'fast


Dell sees the value of this idea, and is keeping the sugestions for a Linux small form factor on the radar. john_h will let the community know of any new information as it comes.




130 Comments »

1090

Keyboard with no Windows logo

Accessories (Keyboards, etc.), Desktops submitted by lucabrivio 02/27/07

It would be nice to have a keyboard without Windows logos, especially for those that use other operating environments than Microsoft Windows.

There would be several alternatives to have a Windows' logo on the "Super" key, including:
- having a Dell logo instead;
- having a custom key (maybe less cost-effective?);
- having a key with no logo, and perhaps several stickers with Windows, KDE, GNOME logos, Tux, etc.;
- having some other nice icon;
- ...

Desktop keyboards, which have two Windows logo keys, offer even more chances for alternatives. 23 Comments »

150

Do a Dell "protecting the environment" ad campaign

Environment submitted by jervis961 07/30/07 **REVIEWED**

Show people what Dell is doing to protect the Environment and improve your company image at the same time. You don't even need to show a product just some moving music and nature scenes end it with the Dell logo and a subtitle "protect the environment" and maybe a web site address for further info.





Even people who don't care about the environment will love the scenery and music. Just no Devo or anything, maybe Enya or something.


Please see todd_d's comment
10 Comments »

250

Hemp-based printers: hemp paper and hemp ink

Dell, Environment, Printers and Ink submitted by reg 06/24/07 **NOT NOW**

HEMP is an environmentally-friendly replacement for killing trees for paper, and also makes a wonderful source of naturally safe organic Ink.

DELL can partner with Hemp Nation to develop and deliver a 100% hemp 'paper' printing, hemp ink using, high speed printer.

DELL can feature new hemp-based biodegradable notebooks, hemp paper printers, and hemp printer ink in the hemp.com eco - marketplace.

Save the trees and create low cost sources of printing materials at the same time.



Some news about hemp. Some facts about hemp.
SAVE THE TREES - Make a Greener DELL! 22 Comments »

290

Please Dell, if you give us something for free, give something good

Printers and Ink, Sales Strategies submitted by j.bandringa 05/04/07



Recently, I bought a Dell computer and got a 725 Printer with it for free. I found out that there is only one cartridge in it for both black and colour printing. Now after some printing my prints turn from black into brown into red. I also have to buy a new (color) cartridge very often. Of course these cartridges are only for sale at Dell. I do not like to be locked in!

1. Please Dell, if you give me something for free, give something good. Give a quality printer or give me just a cheaper computer.

2. Please, do not sell or include printers with only one cartridge for both colour and black/white printing.

3. Finally, also start selling printers with standard cartridges, that you can buy anywhere. Give us freedom of choice!

5 Comments »



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