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Sales Strategies submitted by macka 03/14/07
Don't take it when it comes to upgrade prices. It's Dell that is losing out here. Accessories (Keyboards, etc.), Laptops submitted by fwayne 04/20/07
Anyone who has used a laptop in dim or dark lighting knows that the keys are very difficult to see. Back-lighting the keys would be a huge improvement, and for those with vision imparements it could be a real useability feature. There are external keyboards on the market that have this feature and it would be great to have on a business or home class system. Dont force people to choose Windows Vista Operating Systems submitted by gaborlake 03/13/07 When buying a new Dell computer, Windows Vista is the only OS of choice. So far, with all I have seen about Vista, I would rather want to stick with XP, since Microsoft announced that it would support XP even longer than Vista. There is no real reason for having a computer with Vista installed at the moment. So it would be a good thing to still have the option to have Windows XP installed instead. 9 Comments » Linux, Software, Desktops and Laptops submitted by sceptre0 02/20/07
Although I don't think it would be a good idea to go overboard with preinstalled software, a few free and open source software (FOSS) programs would be nice. Having a large computer company such as Dell behind these products would really give open source the traction it needs to be widely accepted. Also, FOSS does not expire or require activation such as most of the software currently bundled with Dell computers. The currently bundled programs add no value whatsoever to the product and are actually a nuisance to most people. Open source would greatly improve the out of the box user experience. These are the programs I believe would ADD VALUE to Dell computers. Accessories (Keyboards, etc.), Laptop Power submitted by fcnc05 02/16/07 I have a Dell 17in notebook and I love it. Don't mind to carry around at all. But haveing to unplug, wind up all the cables and pack the power brick together really annoys me. So It would be very nice if dell make available for the large form factor laptop (at least the 17 and 20in) a power brick the same size of the battery, so I could replace it (an internal power supply). A retractable power cord inside would be a plus. Even better if had 1 or 2 batteries cells inside so it could give a 15minutes for emergencies. Why have 6 or 9 cells...it barely gives me one hour anyway....This kind of notebook really is a Desktop replacement, so why bother about batteries? Get rid of the power suplly and it would be MUCH better! 14 Comments » Let customers choose what trialware/demoware to pre-install to subsidize their machine. Sales Strategies, Software submitted by jmxz 04/19/07
Many people understandably complain about third party software on Dells (it's one of the top rated items on ideastorm). McAfee Trial - (subtract $10) on your purchase pages.Norton Trial - (subtract $15) AOL trial - (subtract $20) MSN default search engine (subtract $20) Microsoft Works - (subtract $100) That would give people who don't want the hassle of the third party windows software ways to avoid it; and it would give power users who don't mind it and know how to uninstall/avoid it the benefit of the cheaper subsidized machine. Personally I would get them all -- yes, including Norton and Macafee and any other antivirus programs - because the first thing I'd do is remove Windows from the machine anyway. But it would be interesting to see if I can get a machine sufficiently cheaper that my savings would offset the time it would take to install Linux vs the presumably higher cost of buying a less subsidized pre-installed Linux machine. 9 Comments » Linux vs. Windows option on DELL Laptops Linux, Software, Laptops submitted by oliver 02/20/07
I've just received my nice DELL Notebook, but had to spend more than an hour to 6 major issues to be fixed by Dell Dell, Sales Strategies, Service and Support submitted by jervis961 02/17/07
Dell became a top company by providing choice and customer service to a customer that wasn't available at the time but has since fallen behind the pack in these areas. Needing a translator when calling customer support is unnacceptable and other companies are rapidly passing Dell in technology advancements. While this site is a good start, many things need to be changed for Dell to become the market leader again. Preinstall linux and offer windows in virtual machine (vmware player or xen) Linux, Operating Systems submitted by mahei 02/19/07
The first thing i always do is to kick the preinstalled windows of the hard disk, install my favorite flavor of linux and then reinstall windows in a virtual machine for the few tmes i really need it. Advertise Graphics RAM correctly Advertising and Marketing submitted by joffe100 04/20/07 **UNDER REVIEW**
When we say we want to buy a 512Mb graphics card we really do want a 512Mb graphics card - not 512Mb with 256mb physical memory with 256mb shared! This is really BAD and misleading advertising - you do not see other RAM memory being sold 1Gb (512Mb physical, 512Mb shared!) Remove: "Dell recommends Windows Vista™..." from any publication Advertising and Marketing submitted by tho.meier 02/21/07
It would be nice to see advertising without any Micro$oft, from Dell. I think there is enough advertising for MS from MS it self. ONE SHOPPING CART PLEASE (dell.com) Dell Web Site submitted by ootleman 02/16/07
Why split it up into 4 different shopping carts (home, small business, etc)? I still don't know how it works. 1/2 my products go into one cart, 1/2 my orders go into the other, possibly depending on where I was browsing from. AVG Free Edition (Virus and Spyware Utilities) Installation Option Software submitted by solidsource 02/19/07 Allow for AVG (or other virus software/spy ware manufacture alternative) instead of, or alongside, the other options (Norton,etc...). AVG is a comprehensive suite of virus and spy ware protection applications that remains very un-intrusive compared to the other options Dell provides. Simply allowing for an alternative(s) to the big 2 would be great. 8 Comments » Desktops, Linux submitted by richlake1951 02/20/07 I would love to see Dell sell a fully configured Linux desktop. One similar to the Xandros 4 OS. A multimedia power house loaded with the most popular opens source software, K3b, Amarok, Banshee, Open Office, GIMP, Kaudiocreator, etc. Also I would like the PC itself to be open to all developers, public and private, with full support of Dell and access to the technical knowledge necessary to develop open source drivers and software. 2 Comments » Linux, Desktops and Laptops submitted by alan8373 02/20/07 Pre-load ubuntu on dell laptops and desktops (especially laptops!) 6 Comments » Service and Support submitted by xhotardx 02/24/07 How about auctually including real install cd's for the original OS. So when you have to reimage I dont have to spend 2 hours uninstalling stuff that I dont want. Why can these not be provided for free? If a consumer is paying for a license there is no reason that you cant front the 4 cents and give them a copy of that software (even microsoft is cool with that). 10 Comments » Accessories (Keyboards, etc.), Laptops submitted by theblackcat 02/19/07 Currently most desktop PCs come with 4 slots to insert RAM. This is extremely useful since it is often much more expensive in total to buy 1 DIMM then it is to buy 2 DIMMs that are each half as large. However, DELL laptops only come with 2 slots for RAM. So if you wanted to get 4 GB of RAM you would need two 2 GB modules, which is extremely expensive (as you can see on the website). However, if the laptops were to have 4 RAM slots instead of 2 then you could have four 1GB modules and save a ton of money (close to $500 on the Latitude D820, for example). At least on the larger laptop models there is plenty of space, the RAM modules are pretty small relative to the size of the laptop and the bottom of the motherboard is mostly empty space from the looks of things. This could also be extremely useful with the move to 64 bit processors, since they can use far more than 4 GB of RAM but currently it is not possible to have more than that simply because of how the laptops are designed. 2 Comments » Don't Make Me Go Straight to Crucial after ordering Accessories (Keyboards, etc.), Sales Strategies submitted by pepitoe 02/19/07 Memory prices are still ridiculous, and it is common knowledge that if you want more than the standard memory in a dell, you buy it elsewhere. If you priced it more competitively you might actually sell more. At the moment to upgrade from 1GB to 2GB in an Inspiron 9400 costs £211.50, the same from Crucial is £119.94 and you will have 1GB of Dells memory left to sell or whatever. 5 Comments » BloatWare Uninstall- single click software remove Software submitted by raymc 02/19/07 I understand the importance to Dell of the additional revenue stream collected from the suppliers of 'free' bundled software. So to shift the decision making process onto the customer, can Dell make the removal of such bundled software a single click choice 'remove bloatware' on first power-up of new products? Ergo Revenue stream retained and customer choice satisfied! 6 Comments » A Line of Linux Only Computers for Old People Linux, Desktops and Laptops submitted by aoeui 02/17/07 The main advantage of Windows over Linux is it's running of certain third party applications such as games, none of which as a general principle old people actually have a use for. The advantage of Linux over Windows is it's stability, security, and cheapness, all of which old people love in a computer. Thus, selling said old people a line of computers with the Linux OS only makes sense. 15 Comments » track my votes
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