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1110

Dont force people to choose Windows Vista

Operating Systems submitted by gaborlake 03/13/07

When buying a new Dell computer, Windows Vista is the only OS of choice. So far, with all I have seen about Vista, I would rather want to stick with XP, since Microsoft announced that it would support XP even longer than Vista. There is no real reason for having a computer with Vista installed at the moment. So it would be a good thing to still have the option to have Windows XP installed instead. 9 Comments »

1180

Let customers choose what trialware/demoware to pre-install to subsidize their machine.

Sales Strategies, Software submitted by jmxz 04/19/07

Many people understandably complain about third party software on Dells (it's one of the top rated items on ideastorm).

Many people also respond by defending this software pointing out that it subsidizes the cost of the machines.

And perhaps show it in a "optional trial / reduced functionality software" section like this:

McAfee Trial - (subtract $10)
Norton Trial - (subtract $15)
AOL trial - (subtract $20)
MSN default search engine (subtract $20)
Microsoft Works - (subtract $100)
on your purchase pages.

That would give people who don't want the hassle of the third party windows software ways to avoid it; and it would give power users who don't mind it and know how to uninstall/avoid it the benefit of the cheaper subsidized machine.

Personally I would get them all -- yes, including Norton and Macafee and any other antivirus programs - because the first thing I'd do is remove Windows from the machine anyway. But it would be interesting to see if I can get a machine sufficiently cheaper that my savings would offset the time it would take to install Linux vs the presumably higher cost of buying a less subsidized pre-installed Linux machine. 9 Comments »

5750

Remove: "Dell recommends Windows Vista™..." from any publication

Advertising and Marketing submitted by tho.meier 02/21/07

It would be nice to see advertising without any Micro$oft, from Dell. I think there is enough advertising for MS from MS it self.

Somthing linke: "Dell supports muli-OS" would look good! Od: "Dell gives you the real choice" 61 Comments »

2781

ONE SHOPPING CART PLEASE (dell.com)

Dell Web Site submitted by ootleman 02/16/07

Why split it up into 4 different shopping carts (home, small business, etc)? I still don't know how it works. 1/2 my products go into one cart, 1/2 my orders go into the other, possibly depending on where I was browsing from.

And, then, seems like the shopping carts expire after a few hours. After all that time spent configuring, why not keep it around longer.

Matter of fact, why not split the site up at all? If I click on desktops - show me all desktops. Do I, as a small company, need differ computers then a medium business? Please show me everything and let me figure out what works best.

6 Comments »

2250

OS Reinstall CD's

Service and Support submitted by xhotardx 02/24/07

How about auctually including real install cd's for the original OS. So when you have to reimage I dont have to spend 2 hours uninstalling stuff that I dont want. Why can these not be provided for free? If a consumer is paying for a license there is no reason that you cant front the 4 cents and give them a copy of that software (even microsoft is cool with that). 10 Comments »

3394

Fed up with Microsoft

Operating Systems, Laptops submitted by triangle 02/19/07

Each week I receive in my mailbox promotionnal offers from Dell.
Our company have only needs in laptops but we never bought a Dell because were are SMB company needing no-OS pre-installed because we run NOVELL-SuSe.

So the day each people could buy a laptop "nacked" I will change my opinion and have a look on Dell products for office and for personal home use.

My proposal is to deliver pre-installed Windows if it cost something to Dell more to nack computers and simply disagree with the EULA. Dell have no need to provides activation codes and the consumer will be happy to have the choice.

When you read Wall Street journal you can see that Microsoft course decrease since they published security updates for the most secure OS of the planet. Not very credible...we prefer running Gnu/Linux that is really more secure because they are no needs to buy additional stuffs like antivirus, antispyware, firewall...and office suite :
all come inside.

It is very curious that a world leader in computing does not see the needs of his customers : now you have to think in many ways : Microsoft, Linux and why not tomorrow Macos on regular PCs (the install protection was already hacked).

In other way it is incredible that Vista could be sold with DRM inside, reducing video quality when not drmized and many other tricks allowing the computer to do what it wants and not what wanted by his owner....simply crazy. 1 Comment »

3521

Universal power adapter (power supply) for all Dell products

Accessories (Keyboards, etc.), Laptop Power submitted by rguptaos-dyndns 02/19/07

How many of us have to buy multiple “AC / DC Adapter or power bricks” for each of electronic devices and laptops? I have power supply adapter for home, office and travel bag… about 2-3 of these for my laptop, cell phone and external hard disk or other devices I use.

I have background in electrical engineering and I know technically it is possible to use the same power supply / adapter unit with some intelligence built in to power up cell phones, hard-disk, laptops, speakers, mp3 players etc. I also understand that the accessories are one of the most profitable business aspects for electronic companies like Sony and Dell.

Dell wants to be the leader and differentiator? Well...

>> How about a smart universal power adaptor for all DELL products that intelligently recognizes the product and supplies the appropriate power.
One power supply and connector for all products!!!

I know technically it is possible – I did design this and did work on the patent application but, did not file because I got focused on some other activities. I am pretty sure there are enough smart engineers at Dell to design this. If you want a head start contact me for details. 9 Comments »

4003

Ditch the Home/Small Business/Enterprise trichotomy

Sales Strategies, Small Business, Laptops submitted by majid 02/17/07

What products I am interested in do not correlate with myself or my company size. It used to be that high-end thin-and-light laptops would not be available in the Home segment, only the Enterprise segment. I'm sorry, just because I am a small-business owner or a home user does not mean I am ready to settle for inferior options deemed "good enough" by the powers that be.

This whole notion of three segments is a relic of a company-centric rather than customer centric marketing culture. 9 Comments »

3868

Have Michael Dell try actually buying a PC using Dell.com

Dell Web Site submitted by onethumb 02/16/07

I think he'd quickly see that the customer experience could use a lot of work. 23 Comments »

6908

Have Opera pre-installed browser

Software submitted by envek 02/19/07

Opera is fast, standart compliant, free of charge (on desktops), lite, powerful and crossplatform web-browser.

It's a good choice to people, wants to have good soft without any customisation (or with little) and work with it. Easy and convenient.

Visit www.opera.com for more information (http://ru.opera.com/ and http://jp.opera.com/ for russian and japan official pages).

Yes, I want to have Opera as default browser. Are you? 47 Comments »

9050

Don't make us buy Vista

Operating Systems submitted by icantseeyou 02/21/07 **IMPLEMENTED**

From all of the press I have read it is plain that Vista is a big bomb. To buy the cheapest version I hear it isn't even as good as XP SP2. At the same time you need at least 4 Gig to run it. Offer other options... I don't care if it's Linux, XP, or a rat running on a wheel. Don't make us buy Vista.

You can read more about this the OS options Dell offers here.






93 Comments »

8015

Stop overcharging for upgrades (memory, hdd, etc. )

Accessories (Keyboards, etc.), Sales Strategies, Laptops submitted by uklathemock 02/17/07

Almost everyone I know buys the smallest harddrive and the lowest amount of memory for their Dell notebook, and then upgrades later. Why make your customers turn to other sources to buy memory and hard drives? I think quite a few e-tailers were created and have flourished because everyone (Dell, HP, Apple, etc.) overcharges for upgrades. 17 Comments »

11740

Remove metallic Windows sticker

Accessories (Keyboards, etc.), Laptops submitted by bastos 02/21/07

The unremovable metallic "Vista capable" or "Designed for XP" sticker serves no purpose as soon as the laptop is in use by the end-user. Dell should design its notebooks to be sleek, stylish and simple -- and a permanent stickers is the exact opposite. This is (in part) why Apple sells the most stylish laptops, and why the one you buy is never as nice as the one you see in the promotional-pictures (no stickers!)

Replace the metallic sticker with an easily removable one !!! Dell should be large enough to stand up to Microsoft (who no doubt enforces the metal stickers). 23 Comments »

12307

Website Dedicated to Linux Support for all Dell Model Computers

Dell Web Site, Linux, Service and Support submitted by jthurst 02/19/07 **ALREADY OFFERED**

A website that dedicated to Linux On Dell. Recommendations for xorg.conf file configurations and power management configuration/drivers. It would be great if Dell would dedicate some resources to Linux Support on Dell. When I think of what laptop to buy I think about which Vendor is the most Linux friendly or else what Makes and Model's seem to be working out best for Linux users. Dell laptops seem to have a lot of new powerful hardware that's tough getting Linux to work well on it. For example, the drivers/modules for getting the power management features to work and the Alps/Synaptic drivers and configuration tools is also tricky. The X-windows monitor and graphics card detection and auto-configuration doesn't work well on many Dell Models. Dell has an opportunity to do a lot for the Linux community and in turn the Linux community could do a lot for Dell. I used to have a Dell D600 and now have a Dell 620 and I'm always spending weeks trying to get everything to work properly.


Please see comments below
13 Comments »

14123

Respect of the EULA terms (refund of OS)

Operating Systems submitted by grosguillaume 02/19/07

On every EULA from Windows OS, it's clearly write that a consumer who disagree with the term of the EULA contract can be refunded, but it's not possible with Dell's computer. 19 Comments »

15014

No McAfee

Software submitted by doomlord52 02/19/07

I think everyone agrees here. No McAfee. i cant unistall my copy because it will take all my settings for the Microsoft firewall with it. That includes my outlook settings, internet, and just about every program. Why cant i say "no McAfee please"??? is it really that hard? use Norton.... 72 Comments »

26710

Dont eliminate XP just yet

Operating Systems submitted by javaprog07 02/17/07 **IMPLEMENTED**

Ok, well I know I may be chastised for bringing this up, but vista is still a young operating system with its own problems etc... I would like to see both Home and Business computers, especially notebooks have an XP Home and Pro option on top of Vista until it has at least been out for a year. For those seasoned users like me who just feel that you need to let a new OS mature before jumping right in. I am planning on buying a new notebook, and I would like to insure I wont have to format it on arrival just to have XP.
Check out the Idea in Action to find out more about Dell offering XP.




208 Comments »

33548

Become the open source OEM

Linux, Desktops and Laptops submitted by ntaylor0909 02/17/07 **REVIEWED**

I read the same question on Linux forums, all the time: What is the best brand of computer/laptop to purchase for Linux. I know that there is the n series of computers and notebooks, but it could go a step further. Accept the recent offer of free Linux driver development from the Linux Kernel Community so that DELLs "just work" with Linux. Maybe look at some ideas like LinuxBIOS and/or OpenBIOS. Become the OEM that everyone recommends. There is a growing market for Open Source friendly computers and DELL could own that market.


In the past year, we've made a lot of progress on getting Linux to work well on all of our products. Our goal is to become the hardware vendor of choice for Linux users. Click here to learn more from john_h.





45 Comments »

37920

coreboot (formerly LinuxBIOS) instead of proprietary BIOS

Linux, Desktops and Laptops submitted by yesmathew 02/20/07

coreboot (formerly known as LinuxBIOS) is a Free Software project aimed at replacing the proprietary BIOS (firmware) you can find in most of today's computers.
- Fast boot times 3 sec.
- Runs in 32-Bit protected mode almost from the start
- Can boot Windows too...

External links:
- http://www.coreboot.org/Welcome_to_coreboot
- http://en.wikipedia.org/wiki/Linuxbios<

An Example:
- http://wiki.laptop.org/go/LinuxBIOS 90 Comments »



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