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280

Bring the 22-inch SP2208WFP to the USA

Monitors and Displays submitted by coachcg 11/05/07



Please bring this beauty stateside and make available with desktop systems ASAP. I personally don't need the webcam, but it has other great specs and has the connectors/inputs a lot of us are asking for:

It's not out in the US yet, but Dell just announced another webcam packing LCD monitor: the SP2208WFP for Japan. This 1,680 x 1,050 resolution 22-incher features a 2 megapixel webcam and microphone integrated flush with the upper bezel, a 2-ms response, 2,000:1 contrast, and the ability to reproduce 92% of the NTSC color gamut. Inputs? Oh heck yes: analog D-Sub 15, DVI-D (with HDCP), 3x HDMI, and 4x USB. Japan-only for the time being for a tax-inclusive price of ¥59,800 or about $510 whenever it pops Stateside. They've also announced a ¥68,800 ($587) 24-inch E248WFP prepped for a Japan release on October 23rd. This 1,920 × 1,200 model increases the color gamut from the 72% found in their current 24-incher to the same 92% found in the new SP2208WFP. (http://www.engadget.com/2007/10/11/dells-22-inch-sp2208wfp-with-webcam-and-24...) 8 Comments »

380

Less plastic please on the XPS M1330 and other things

XPS products submitted by rach 11/09/07

I bought an XPS M1330 and got it delivered in September. My computer is 2 months old and now the painted silver parts around the frame are starting to discolour and showing black underneath it. I am not happy about this. I would like to see more magnesium on the next XPS 13.3 inch please. I would like to see an AL keyboard like on the Apple MacBook Pro.

Also while i am here lol if Dell could allow us to fully utilise the 256 of dedicated VRAM that the 8400GS card allows i would appreciate this as well. The Sony SZ offers a 64MB dedicated card and hybrid graphics. By offering more dedicated VRAM on the XPS products would be one way as well to help differentiate the XPS M1330 from such competitiors.

I would also like to see Dell offering 64 bit Vista/XP on the Dell XPS M1330. Right now users have to try and install this themselves if they want to fully utilise 4GB of ram.

I would also to see higher capacity 6 cell batteries as well. It seems to me that these Dell 6 cell batteries degrade to fast so i would like Dell to address this as well.

I also wouldn't mind to see swithcable graphics on the next XPS M1330 also.

Apart from that i am really happy. 1 Comment »

120794

No Extra Software Option

Software submitted by ootleman 02/16/07 **PARTIALLY IMPLEMENTED**

Would love the ability to have a clean Vista install. No AOL software, no earthlink software, no google software - just a clean, original OS.


Check out jeremy_f's update on our current software options.


591 Comments »

670

Build a laptop with a carbon fiber case.

Laptops submitted by badblood 11/10/07

Build a laptop with a carbon fiber case. 18 Comments »

620

Make all Notebook power adapters the same

Accessories (Keyboards, etc.), Laptops submitted by monseycomputers 11/01/07

Make all adapters the same, even if it’s a 65w or 90w but at least I should have the option to buy a 90w and power on every Dell laptop. Comment »

1110

Include cleaning and screen protection cloth with laptops

Monitors and Displays, Laptops submitted by jkeating 11/02/07

A nice dell branded cleaning cloth should be included with new laptops. This cloth would be used to clean the laptop sceens as well as lay on top of the keyboard when the laptop is closed to protect the screen from keyboard imprints. If a cloth is included it is far more likely that this cloth would be used to clean rather than some other cleaning device which may damage a user's screen. 10 Comments »

610

PCIe Flash Drive for OS

New Product Ideas, Laptops submitted by coachcg 11/14/07



This would be great to get in new Dell laptops:

SanDisk revealed Vaulter, a 8GB or 16GB flash drive that can hold your entire OS, designed to sit on the PCIe port inside a laptop. In Windows, this creates a separate letter drive, which speeds the heck out of your computer, without taking the place of your 2.5" SATA-connected HDD. It's not a Santa Rosa "Robson" thing either—it's a real drive, not some caching assistant. (In case you're wondering, Mac support is coming.) Performance acceleration comes from "pre-controlling the distribution of storage data between itself and the hard drive." The fact that it's on the PCIe port means that both storage devices can work in parallel. Now, the bad news: SanDisk is only offering it to OEM partners at first. We won't be able to buy them a la carte for a little while.

Even better if we can get them for upgrades to current laptop models. 14 Comments »

520

Dell for Soldiers

Dell Community, Service and Support submitted by haler 11/12/07 **UNDER REVIEW**

My step-son is leaving for Iraq in January. His mom can't afford a laptop for him and neither can I, but I thought it could be done if everyone in the family could contribute via a site, then when there was enough, you could ship him a laptop!

This could be a great "community" PR thing for Dell -- Set up a website, soldiers could register -- somehow they are qualified, then anyone could go and give $5 to a few people. When the solider gets their laptop, they could receive a list of email addresses of the contributors if the contributors cared to share it -- then they could be pen pals too.











27 Comments »

1830

List Power Details when configuring a computer

Desktops, Sales Strategies, Servers and Storage submitted by rotthund 10/15/07

When ponding the power consumptions of a CRT vs LCD display, I saw the Dell confiugation doesn't list a desktop's power supply details, nor it's typical power consumption. Monitor specs list those details. List those details on Dell computers, and show the estimated effect the configuration has on the computer's power details. 5 Comments »

11190

Make XP/Linux drivers available for all model even if only Vista is pre-installed

Accessories (Keyboards, etc.), Linux, Operating Systems submitted by vineets001 09/24/07 **REVIEWED**

There are good hardware models coming out. And only Vista is pre-install option. If people want to wipe off Vista and install XP or Linux, let them do that. Make a commitment to have the drivers available.


We're working on having drivers for the hardware we ship more widely available. Click here to learn more from john_h.





29 Comments »

4020

No Limits! Make **all** choices available **anywhere** in the world

Sales Strategies submitted by mrw 09/16/07

First example: The Germans are second class customers, because they don't get the same choices for Ubuntu Laptops as in the USA. We here in Switzerland are even third class customers, because we do not get an Ubuntu Laptop at all.

Other example: The choices I can make for a notebook depends on how I walked through your shop! Sometimes for the same Model, I can chose a low end Harddisk, sometimes not. That's absolutely ridiculous! Please allow any possible hardware combination!

Allow to select any matching hard disk in any laptop (or desktop)! Allow to setup any kind of memory, especially e.g. one(!) 2GB module instead of two 1GB modules, give the choice for between either a mirroring display or an anti-glare display for any available display size and resolution. If technically possible, allow to choose between NVidia and ATI, and allow to chose the Memory of the card. Allow to completely deselect the operating system and all kind of installed software.

First: Make all offers available anywhere in the world!

Second: Do not limit the possible combinations!

Shouldn't the customer be king? Let us all choices! 34 Comments »

86070

No OS Preloaded

Linux, Operating Systems, Sales Strategies submitted by agreer 02/17/07 **PARTIALLY IMPLEMENTED**

I have a XP Pro retail copy, will soon buy retail vista, I also like Linux: Make WINDOWS-FREE, and OS-Free an option for more than just expensive business lines.


Dell has systems available that do not have an OS pre-loaded called N-Series line. You can check them out at www.dell.com/nseries.

459 Comments »

6400

make linux systems EASY TO FIND

Dell Web Site submitted by phubert 10/18/07

At other sites, I have seen comments by individuals who have BOUGHT Dell Ubuntu systems complaining about the difficulty FINDING said systems.

I think you'll get more sales if you improve the visibility! 30 Comments »

4380

Easier way to OPT OUT of Dell selling my private information

Advertising and Marketing submitted by ninefoot3 10/17/07 **IN PROGRESS**

I rec'd a brochure yesterday saying Dell and DFS were going to share my private info with other 3rd party companies for marketing purposes. Well, it said that in about 5,000 words or so. At the end is a box stating that I may opt-out of this by calling the number listed or writing a letter (including certain info) and send it to the listed address.

I chose to use the phone method. After being shoved around to a few people, I finally got someone who could help me 'opt-out'. This involved 'opening a case' as if I had a technical issue with my account.

My IdeaStorm suggestion, hey Dell, make it easier for us to OPT-OUT of your attempts to make money off of my personal information. What's the matter? Didn't make enough money off of my patronage to Dell products and the interest rates charged? Getting an extra $1 for my name, address and age information going to help Michael Dell get a new boat? C'mon!

While I'm disturbed that Dell wanted to sell me out, I'm more disturbed that Dell made it difficult for us to opt-out. A simple URL would have been nice. I know, that would make more people opt-out and Dell would have less names to sell. It's like a mail-in-rebate or the lack of a cancel button in the account information at freecreditreport.com, you HAVE to call, and since that's a pain in the neck, most people will sloth themselves into something they don't really want. 42 Comments »

19620

Stop Overcharging on Notebook RAM

Sales Strategies, Laptops submitted by realskript 08/28/07 **UNDER REVIEW**

Dell really... REALLY need to stop overcharging... and when i say overcharing... i mean atleast double what you would pay to pick up the ram yourself.
On XPS Notebooks... you are charging $500 for 4GB of ram... when you could easily go pick them up at your local computer shop for $250... and pocket the other half of the $500...

It would be nice if dell could save the customers as well as the company itself this hassle.. and start charging NORMAL prices for an upgrade in RAM.

thanks =D

PS..... PROMOTE THIS!!!!











88 Comments »

28110

Standardize Power Cables for Laptops

Accessories (Keyboards, etc.), Laptops submitted by badblood 08/27/07 **UNDER REVIEW**

Nothing is more annoying than laptop power cables that are not interchangeable from one computer model to another or from one brand of computer to another. Power cables have been standardized on most electrical applicances, including desktop computers for decades.

Make an effort to promote and implement standard power cables for laptops.


Please see dawn_l's comments below.
105 Comments »

21630

Make Linux and no Operating system standard options on all future products

Operating Systems submitted by jervis961 08/17/07 **REVIEWED**

OK Dell you have committed to supplying Linux options in limited form. Since you have laid the groundwork already here is the next step. Every new product you release that needs an Operating system should have Linux and also no Operating System as an option in the configuration along side Windows. Since you have to write drivers and test compatability for Vista when making a new product just make it compatable with Linux at the same time. There will no longer be a need for a seperate sections for Linux or no Operating system since all of the products will have the option. this will help make your site easier to navigate for you customers. You can also create an ACCURATE help me choose section for the OS choices.





Check out what daniel_j has to say on the options we offer.





189 Comments »

24460

There should be an option of having no trialware on all computers

Software submitted by jervis961 08/23/07 **REVIEWED**

Here is a news article about trialware and how Dell feels that regular customers want it but small business ones do. Do they not look at the ideas here?

"Not interested in all of the trial software that clutters up new PCs? You're not alone: According to Dell's recent research in both focus groups and broader surveys, small-business users overwhelmingly view trialware as an irritant, not a benefit. That research has led Dell to axe the extras from its new Vostro line of small-business desktop PCs and laptops. Eliminating demo applications is a major step for Dell, which has caught flack for the quantity of trialware on its consumer PCs. (One frustrated customer went so far as to develop a "Decrapifier" utility. The company says that consumers who buy PCs for personal use do express interest in preloaded trial software, but that small-business users have different needs. By eliminating the trialware from Vostro machines, Dell says it has cut the system setup time in half. For now, Dell is the only major PC manufacturer to ship small-business systems without preinstalled trialware as a standard practice. (Some competitors, such as HP, allow customers to choose a no-trialware configuration.)"


Dell offers a broad amount of software choice and minimal software shipped. Read jeremy_f's post on the options we give our customers





149 Comments »



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