Print
Storm Sessions
Storm Sessions View Idea

34640
There should be an option of having no trialware on all computers By jervis961,  Aug 23, 2007

Here is a news article about trialware and how Dell feels that regular customers want it but small business ones do. Do they not look at the ideas here?

"Not interested in all of the trial software that clutters up new PCs? You're not alone: According to Dell's recent research in both focus groups and broader surveys, small-business users overwhelmingly view trialware as an irritant, not a benefit. That research has led Dell to axe the extras from its new Vostro line of small-business desktop PCs and laptops. Eliminating demo applications is a major step for Dell, which has caught flack for the quantity of trialware on its consumer PCs. (One frustrated customer went so far as to develop a "Decrapifier" utility. The company says that consumers who buy PCs for personal use do express interest in preloaded trial software, but that small-business users have different needs. By eliminating the trialware from Vostro machines, Dell says it has cut the system setup time in half. For now, Dell is the only major PC manufacturer to ship small-business systems without preinstalled trialware as a standard practice. (Some competitors, such as HP, allow customers to choose a no-trialware configuration.)"

DELL/ Status Update 

Please see Kara's blog for an update.
jervis96134640.0
  Thu Aug 23 10:24:58 GMT 2007
Comments: 177
Categories: Desktops and Laptops  Software  
Status:Partially Implemented


MERGED IDEAS

NO TRIALWARE POLICY FOR ALL COMPUTERS, not just vostro and other business
By iamnotjamesh, 10 Jun 2009 3:51 PM Wed Jun 10 22:51:58 GMT 2009
Comments: 0

Comments

Sort Comments By

By aikiwolfie  Nov 2, 2008
Comment Link   
Your post didn't make sense?

By mcsstaff  Nov 14, 2008
Comment Link   
I second the motion, no trialware.  It takes us more time to "clean up" a Dell from the unwanted programs that are installed. 

By expatinasia  Nov 27, 2008
Comment Link   
The trailware vendors provide money to Dell to put the software on its systems.  The money received by the vendors essentially subsidizes the purchase price of Dell's products.  Accordingly, without trialware, Dell's products would be more expensive.

By jervis961  Nov 28, 2008
Comment Link   
Funny thing is that even with Dell's price being lowered by installing trialware, other companies still have lower prices.  Lenovo has next to no trialware and beats Dell in pricing constantly.

By aikiwolfie  Nov 29, 2008
Comment Link   
Yeah but most other companies out sourced their manufacturing to white lable manufacturers a long long long time ago. Dell is so far behind!

By jervis961  Nov 29, 2008
Comment Link   
Dell is in the process of moving to outsourced manufacturing.  Sad thing is that even when they do build the systems themselves they cannot meet the estimated shipping dates they give.  Even worse is that many get returned due to poor quality (17% of desktops and 20% of notebooks).  The notebook returns are close to average but the desktops are worse.  Consumer Reports doesn't seem to like Dell computers very much.  

By maria987  Dec 3, 2008
Comment Link   
This is a great idea. You should post it to other websites too, like http://reinventmobile.com/submit-ideas.php or other sites that are looking for new ideas.

By Slammin  Feb 26, 2009
Comment Link   
Accordingly, without trialware, Dell's products would be more expensive.   You're having a lend surely. You reckon an XPS could be more expensive!! Get real, the payments are icing on the cake.

The level of junkware (trialware is being generous) has gotten ridiculous DELL. I got my XPSm 1730 (expensive option : P) and I like the hardware and some of the DELL utilities but the Ebay , Google everything, no choice for no anti virus etc etc is getting ridiculous. I've spent the best part of a few days doing a clean install and trying to get everything ship shape and sorted out but it's been a right royal pain in the gluteous maximus. If there's no option next time for no preinstalled crapware I'll buy elsewhere.

I've been with DELL for 10 years and too many computers purchased to list. No option next time I'm outtahere.

By irkaz  Mar 25, 2009
Comment Link   
Like this idea, voted up!!!

By grhook24  Mar 27, 2009
Comment Link   
I'm an IT guy and unfortunately my friends and family know that so I'm the one who always gets to hear about their computer's slowness from all the malware (yes, I refer to Live Search as malware) that these OEM's put on it. Dell is not the only one. HP, Sony, they all do it. Are they doing it to lower the cost of the PC to the consumer? The question is, "Does the price of the PC increase significantly if the malware didn't come pre-loaded?" Could there be an option to not get the malware pre-installed? Uninstalling it when it gets to your house doesn't remove everything from the registry so you always have remnants. And because of OEM licensing you can't install a clean Windows OS using the restore DVD.

By paperpilot  Apr 6, 2009
Comment Link   

Dell Frees Latest Vostro Laptops of Bloatware

Dell on Thursday introduced small-business laptops that will be free of bloatware, which could help improve system performance and protect storage space.

 http://www.techchuck.com/2009/04/02/dell-frees-latest-vostro-laptops-of-bloatware/ 

Here is another case where DELL is listening.  Now if DELL would advertise that it is implementing these ideas, maybe they could revive IdeaStorm


By jervis961  Apr 6, 2009
Comment Link   
 Weren't the Vostros always free of bloatware since they are a business system? 

By paperpilot  Apr 7, 2009
Comment Link   

Business systems might have different bloatware, but you can’t expect DELL to pass up a business opportunity.


By Stephan01  Jul 6, 2009
Comment Link   
Ha ha. You think DELL has Trialware? Go buy a Sony!!! My god, I had to do a clean install before I would even use the computer. On my first boot I was bombarded with ads for WildTangent, GameSpy, XFire, Bungie, McAfee, PCTools, etc. It was awful!!!

By aikiwolfie  Jul 11, 2009
Comment Link   
Well everybody knows Soy are evil! DUH! They sell thos XBOX things with games that encourage kids to be violent! Evil I tells you. EVIL!!! :op

By R-Man  Jul 26, 2009
Comment Link   
this is how dell makes money and can sell them cheaper if companies are paying to put software on computers

By MacGyverDB  Apr 9, 2010
Comment Link   
YES...remove that stuff...more often than not it sits there taking up valuable hard drive real estate.....


< Previous1...56789Next > Page 9 of 9

POST A COMMENT

Please log in to post a comment.

Login to IdeaStorm

Don't have an IdeaStorm account?
Register Now.


Username:
Password:

Forgot Password?

Your Ideas in Action

    Happy 2010 everyone! I know I'm a little late with the holiday greetings, but there is a lot to share on...

Introducing Storm Sessions


The Dell Community has:
  • Contributed  14,534 ideas
  • Promoted  729,485 times
  • Posted  89,940 comments

Dell has:
  • Implemented  420 ideas

Follow us on Twitter


Filter by Category

Top Idea Makers