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Dell's Website must work with Firefox running on Linux By qgonjon,  Jul 16, 2007

It's discouraging to have a Tier 1 vendor (Dell) selling Linux products and yet not really tailoring to Linux. Don't get me wrong Dell, I am not trying to take away all the good you have done. Offering Linux is a step in the right direction and I would like to see more steps taken in a monthly or quarterly basis. But, it seems that the basis for your current Linux promotion is for the Open Source enthusiast like me. I use Linux at home and at work as my main operating system. I use Firefox as my browser and I'm trying to order a Dell Inspiron 1420N. However, it seems that the embedded flash script that shows the different colors choices for the Inspiron is not working under Linux. It also shows that I can't see the different images thereafter. It works with Windows running Firefox as my vmware machine verified. But that is not the type of user that will most likely purchase a Linux laptop.

My request is simple. Can someone fix and verify that this page works well with Linux browser technology? So, that users can enjoy purchasing your Linux products and demonstrate that Dell really cares about their customer's operating system preference.

Dell I wish you the best in this venture as your success in this territory will help the Linux Desktop become a reality to the open source community.

DELL/ Status Update

Per jesse_l's comment, this issue has been resolved
qgonjon10810.0
  Mon Jul 16 18:46:42 GMT 2007
Comments: 73
Categories: Linux  
Status:Implemented


Comments

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By zanlok  Feb 1, 2008
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Since Dell is actually selling Ubuntu now, I'd think this would get reviewed and IMPLEMENTED quicker.. it's not like those users are going to become repeat customers by ordering on their friend's old Windows systems!
By jdelidc  Feb 1, 2008
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changing my status.... when i'm configuring machines, i get no big pictures on the left side. only the small ones on the bottom
By zero79  Feb 17, 2008
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just wanted to add another vote here for konqueror support. some of us use this alternative browser as well. thanks!
By jdelidc  Feb 18, 2008
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konqueror is good. along with safari for mac. still haven't gotten around to acutlaly using opera but it looks really good
By leftyfb  Mar 5, 2008
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If you block http://i.dell.com/images/global/products/flash/avatars/index.swf* in ad-block plus, it fixes the problem. I'm not sure what that flash object does, but the site works fine for me after blocking it.
By rotthund  Apr 4, 2008
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Layout gets messed up here when I resize the text. Text resizing is why I use FireFox. BTW: I block Flash now. I like the FlashBlocker add-on for FireFox. Websites should use standards, thus supporting any broswer. While Flash is ubiquitous, it's still an application-x/* mimetype.
By libertyshadow  Apr 8, 2008
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How can people demote this idea?? Is it because he said Linux and not GNU/Linux???
By yannlinux  Apr 8, 2008
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Dell, I have the same problem as qgonjon. I run Firefox with Adobe Flash plugin on Ubuntu, Thank you for fixing.
By gjc  Aug 19, 2008
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the drop down menus on the front page go under the main flash rectangle so that i cannot use them :(. i am running Firefox on Ubuntu on a Dell laptop.
By howlingmadhowie  Aug 20, 2008
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gjc: the problem is a parameter called "wmode" in the flash-applet. adobe knows about the problem and has known about it for a number of years. they still haven't fixed it.
By gjc  Oct 31, 2008
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i just upgraded to Intrepid Ibex yesterday and the problem has gone away!  i can see the menus!  thanks for the explaination though howlingmadhowi.
By howlingmadhowie  Nov 1, 2008
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gjc: intrepid (8.10) uses flash 10. adobe has now finally fixed the problem.
By jesse_l  Jan 30, 2009
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This issue has been resolved. Working in Firefox.

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