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15140
Sell more desktops without monitors, keyboards, etc By gordonbrown77,  Feb 16, 2007

Make it an option to not get things people may already have when upgrading a PC such as monitors, mouse, keyboard. This would be good environmentally and save people some money if they already have theae things and will not be keeping the old PC.

DELL/ Status Update

Please see chris_m's comment
gordonbrown7715140.0
  Fri Feb 16 21:17:20 GMT 2007
Comments: 39
Categories: Desktops  Environment  Sales Strategies  
Status:Partially Implemented


Comments

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By chewd  Apr 21, 2007
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The problem here is that it WILL cause customer relations headaches for Dell. You'd be surprised how many people want to keep using their AT keyboard & 640x480 monitors. Many new pcs dont even have PS2 ports anymore, or have gone to DVI only & so youd need an adapter for your old D-SUB monitor.

Grandma will gladly keep using her old monitor and keyboard in order to save $10... and then spend HOURS on tech support lines trying to understand why her blueberry imac isnt a monitor.

Its just not worth it, just take the dell kb & mouse & put it in a closet somewhere, donate it to charity, whatever. Dell has very good reasons for including them with EVERY pc.

By cosh  Apr 21, 2007
Comment Link   
But we've already proposed the idea that on the Dell website you should be able to either buy the default pc, customise basic options, or really customise it in every conceivable detail. If you go for the last option, there's absolutely no way in hell you're going to misunderstand the connections like that. Again, another reason for Dell to provide much, much greater detail about each computer to those who want to see it. But, PS2 ports?? When did they get phased out? :-( :'( I've never seen a pc without them and I hope I never will damn frankly! How on God's Earth else are you supposed to plug the keyboard and mouse in??

By msbucklin  Apr 26, 2007
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This is already is an option, and has been for years...

By chewd  May 1, 2007
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I've never seen a pc without them and I hope I never will" HP and compaq both have systems that have no PS2 port, or one only. I cant speak for dell, ive not messed with any of their desktop stuff. Also most laptops only have one ps2 port if they have one at all. "How on God's Earth else are you supposed to plug the keyboard and mouse in??" USB

By dell_admin1  May 3, 2007
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Changed status to **COMING SOON**.

By morfie  May 7, 2007
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i think they allready to this right? All you have to do is choose the no monitor options

By rotthund  May 11, 2007
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and laptops without keyboards. Oh, wait, that's a lablet PC.

By tweak  Jun 22, 2007
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Add option to remove the power cord and offer different lengths. My company has *hundreds* of extra power cords we get from new systems and don't use.

By jervis961  Aug 14, 2007
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http://www.m-w.com/cgi-bin/dictionary?book=Dictionary&va=soon

By bbr  Jan 6, 2008
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Agree, i don't want a mouse, i dont need a keyboard. i already have these, i dont want to pay the extra 10$ and it'd be a bonus point for dell on the greenpeace chart. please give us this option on ALL pcs

By ciprian  Mar 13, 2008
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Hi. What is the status of this idea? are we going to have this option(s) soon? At the moment I would buy a Dell desktop - but I do not do it because i don't want an extra monitor. Thanks

By bbr  Mar 17, 2008
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This idea needs looking into.

By bbr  May 30, 2008
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How soon is "coming soon" ? Over a year ago so far....

By millerh  Jul 30, 2008
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This is very important issue - almost everyone I know now has an lcd monitor and don't need/want another, even if it is larger. The ability to buy a desktop without monitor for $200 less would be very attractive.

By green32  Sep 29, 2008
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Thank you! It's especially annoying to have to get a new keyboard and mouse every time I buy a computer--I feel guilty that all that new plastic is being created just so I can chuck the old ones.

By castlefox  Oct 7, 2008
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I hate that I cant opt out of getting the standard keyboard/mouse that I am not going to use.

By iamnotjamesh  Oct 16, 2008
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YEAA!! finally a accurate price comparison to crappy hp pcs without monitors...fake price from hp is over!!

By chris_m  Jan 28, 2009
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We already offer some sales configurations without a monitor. I have not seen one excluding a keyboard and mouse.

User-added image


By stratic  Aug 6, 2009
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They should be optional everywhere. It's the only valid option.

The specific sales configurations always ends up to restrict the choice. In fact, instead of increasing the sales, it's reduce them and generates customers frustration (like the trichotomic barrier).


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