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10
Multiple Carts By Netrol,  8:10 AM

I often get calls from my customers needing help with buying a single Dell computer. I like the ability to e-mail carts to my customers but often times I have several customers wanting estimates at the same time. I would like the ability to have multiple carts. I have been creating separate accounts every time I send a cart to a different customer. This is inconvenient for me to keep track of these accounts.

Thanks
Netrol10.0
  Tue Feb 09 16:10:42 GMT 2010
Comments: 0
Categories: Dell Web Site  Sales Strategies  
Status:Acknowledged


10
Warranty Upgrade not available? By afunnynut,  Yesterday

I had purchased a Dell XPS 430 and am absolutely in love with the blessed thing! It works flawlessly and almost never crashes.

Then, I had to call up support for an OS issue and was kindly informed that my warranty had run it's course.

On calling up customer care, I am bluntly told that warranty upgrades was not possible for India for home and small business.

This is crazy, as, if I had purchased the system under Business, I would have had an option of upgrading my warranty!!!

This makes no sense. But guess makes more sense to a customer as I am more than happy going to my local neighbourhood gray market to replace parts as necessary. But it's mighty inconvenient, especially if someone's actually willing to pay Dell for it!

Needs a re-think - that one.. especially for cases where the blessed system is working fine in the first place!!!
afunnynut10.0
  Tue Feb 09 07:08:39 GMT 2010
Comments: 0
Categories: Desktops and Laptops  
Status:Acknowledged


Latitude E4300 USB ports By afunnynut,  Yesterday

The Dell Latitude E4300 has just one USB port that is great when the laptop is hooked up to a docking station. The problem arises when you hook up the mouse to the laptop when you place the laptop on a table and then try and work on the mouse. The placement of the port is so awkward that the mouse keeps hitting the USB port or stub of the mouse when you work with it.

Besides, just one USB port? You've got to be kidding me. That means, everytime I work on the laptop where I dont have access to a docking station, I will need to disconnect the mose everytime I want to use say a pen drive!

That's irritaitng to say the least. So if I have a USB modem and am connecting the modem and want to transfer files off the pen drive or an external HDD to the laptop and use my mouse.... I am sure you get the picture! It aint pretty!!
afunnynut0.0
  Tue Feb 09 06:59:38 GMT 2010
Comments: 0
Categories: Latitude  
Status:Acknowledged


Silent laptop By rogerhicks,  Yesterday

 I want a silent laptop, i.e. one which does not require mechanical cooling (except perhaps under exceptional circumstances), and for which I do not mind sacrificing some computing power.
rogerhicks0.0
  Tue Feb 09 05:18:08 GMT 2010
Comments: 0
Categories: Laptops  
Status:Acknowledged


Give Multi-Touch Laptops Design Studio Customization By cyan,  Yesterday

Please let us have the option to customize the outside of the Studio 17 Touch Laptops with Design Studio.

Also, more studio designs with some classiscal artwork like the Starry Night would be great.
cyan0.0
  Tue Feb 09 04:45:04 GMT 2010
Comments: 0
Categories: Laptops  
Status:Acknowledged


20
The HiJack Series By DrKervokian,  Yesterday

Dell should come up with a new series which i Like to call the HiJack series. 

The intension is to create a line of Notebook that is as customizable as the pc. Notebook components are swapable. processors. ram and hard drive, batteries easily replaced and accessible.  It should be quite a mean feat as on top of packing these components into a small form factor, the design needs to have accessibility and compatibility in mind.

It should not stop with the hard components but also the standard items like keyboards and touchpads (which tend to deteriorate)

This should appeal to the tech junky, and gives a longer lifeline to Dell computers. How Dell can create better customer retention is through presense from DEll shops that sells DEll certified components and parts with competitive pricing.

I find this exciting as I could hve a fully modded Notebook that lasts!
DrKervokian20.0
  Tue Feb 09 02:44:57 GMT 2010
Comments: 0
Categories: Laptops  
Status:Acknowledged


Just one Notebook Management Agent/Daemon is enough By DrKervokian,  Yesterday

All the agents for Desktop and PC management should be collapsed into one uniquely identifiable like DELLPCMGR.EXE

The agents for keyboard control, wifi, bluetooth, hard disk, battery etc are seriously inviting risks of viruses and trojans either preying on the exploits or pretending to be one of the valid agents.
DrKervokian0.0
  Tue Feb 09 02:33:34 GMT 2010
Comments: 0
Categories: Desktops and Laptops  
Status:Acknowledged


40
Laptop keyboard design By SouthernGal,  2 days ago

I recently purchased a Dell laptop and am MOST unhappy with it.  I have extreme difficulty in typing on the flat keys!  Apparently, no one considered women with fingernails when designing the laptop keys!  My nails are not very long, thus, I know this is an even greater problem to women with long nails!  While this may not be of concern to men, this is a BIG concern to many women.  It is an easy "fix" and most desktop keyboards have space between the keys.  This "space" is enough room for nails that extend over the tip of a finger.  With my new Dell laptop, there is NO place for nails.  It is virtually impossible to type with straight fingers so that only the bottom of the pads are used! 

FYI, this is NOT a problem on all laptops as I recently purchased a laptop (made by a different manufacturer) for a new salesmen.  While it isn't as easy to type on that laptop as on a desktop keyboard, it does have space between the keys making it much easier to use than my personal laptop.   As a small business owner,  my employees' convenience is important.  I want to be consistent in the laptops provided to my employees, and I cannot justify providing Dell after my experience with my Dell laptop.    
SouthernGal40.0
  Sun Feb 07 23:04:39 GMT 2010
Comments: 0
Categories: Laptops  
Status:Acknowledged



  From Storm Session: Dell Facebook: To “FAN” or not to “FAN”… What do you think?
40
Closed
Mobile Tablet PC? By ZaafTPC,  2 days ago

 I just came across Dell's Facebook page while creating a group for a tablet PC idea I wanted to share online.

After seeing HP's Slate and Apple's iPad, I reckoned tablet PCs could do with a few more features. So I've tossed my ideas over at http://www.facebook.com/group.php?gid=323681220271

I've seen Dell's Latitude XT2.

Speaking of which, why not have photos of Dell's computers on it's Facebook page?

Have a pleasant day.
ZaafTPC40.0
  Sun Feb 07 22:53:18 GMT 2010
Comments: 0
Categories: Dell Web Site  
Status:Acknowledged


30
NEW Intel Wireless Cards (6200, 6250 and 6300) on Studio and Inspiron Laptops with Core i3/Core i5 processors By wallyhorse,  2 days ago

One thing I have noticed in the new versions of the Inspiron and Studio Laptops is the lack of an option to include in Intel Wireless card on those, in this case the new 6200 (2x2), 6250 (including WIMAX) and 6300 (3x3) wireless cards.  These should be options on ALL Inspiron and Studio Laptops. 

I know without these options, I would be less inclined to purchase a Dell laptop as opposed to if these options are added to the Inspiron and Studio Laptops that have Core i3 and Core i5 Processors.

Dell should add the Intel 6200, 6250 and 6300 Wireless cards as options.

Dell should seriously look at adding the newer Intel Wireless cards as options for the Inspiron and Studio Laptops.
wallyhorse30.0
  Sun Feb 07 13:44:10 GMT 2010
Comments: 0
Categories: Laptops  
Status:Acknowledged


10
Smudge-free laptops By Gerdes,  3 days ago

Dell needs to revamp its laptops and stop selling ones where fingerprint marks can easily cover the back and the front of the laptops.
Gerdes10.0
  Sun Feb 07 07:41:28 GMT 2010
Comments: 0
Categories: Laptops  
Status:Acknowledged


10
Allow users to have designer laptops. By ru_chir,  3 days ago

 Just as Dell allows its customer to have the laptops of the configuration they want, keep a set of designer surface coatings on the net too. Each can have a different price too. Once the customer has chosen the electronic configuration, he can go ahead and chose the surface coating he feels cool. Of course, he can choose to have the default surface coating too. This way, Dell can start manufacturing laptops with designer coatings on the outer surface.
ru_chir10.0
  Sun Feb 07 07:06:32 GMT 2010
Comments: 1
Categories: Laptops  
Status:Acknowledged


40
M11X Faster Processors By marcustyphoon,  3 days ago

You know, it just isn't an Alienware unless it's got the fastest processor available...
I'm pretty sure that in a few months the Alienware M11X will ship with a processor that starts with a number greater than 7, but really? A computer as exclusive as this needs to be as fast as a competing CULV ultralight when the user isn't in fullscreen fragging zombies. I have seen some people suggesting replacing the current outdated processor with an SU9600, as they seem compatible, but I haven't seen it on IdeaStorm so I figured I'd post it. I would personally prefer the SL9000 series, as their TDP (power usage) isn't that much more than the SU series, and they would then be able to compete with real laptops. Better, how about an i5 or i7 UM?

And a word for my personal vendetta: could you offer 1280*720 (or less) screens? I don't even care if they're the same price... I just hate nonnative resolutions, and hi-res netbooks are a strain to the eyes...
marcustyphoon40.0
  Sat Feb 06 20:50:17 GMT 2010
Comments: 0
Categories: Alienware  
Status:Acknowledged


40
laptop casing to make more friendly By birr_haha,  3 days ago

the cooling fans heat sink fins, in all laptops, which runs regularly, after running for few months use to get clogged with dust, eventually reducicing cooling effect, and laptop get shut down, it needs to get it cleaned, once in a few months, but to open the casing opening screwsis not easily & friendly, its not convenient to sent for service for this silly reason too,I think, providing an opening lid arrangement above the fan and cooling fins can help users to periodically ctean it with a brush very easily & conveniently,   
birr_haha40.0
  Sat Feb 06 16:30:00 GMT 2010
Comments: 1
Categories: Laptops  Service and Support  
Status:Acknowledged


60
Better form factor By freethinker,  Feb 5, 2010

You need to understand that part of the buying decision is the way the laptop looks/feels, not just the capabilities.
 
freethinker60.0
  Fri Feb 05 21:16:23 GMT 2010
Comments: 2
Categories: Laptops  
Status:Acknowledged


30
TABLET PC with 3D Power By Stevie,  Feb 5, 2010

HI there
I would like to have a new laptop, but combining the power of precission workstations and XT-2 with touchscreen. There is only 1 competitor (ACER 5738 PG) which has real graphic power combinded with touchscreen.

SO why do not have a small workstation/Gaming book with touchscreen in Dell Quality??

14.1 Dalylight LCD Screen with Touchscreen N-Trig Digitizer

I5/i7 CPU with 4-8 GB RAM

Nvidia GTX260m 512MB

128/256 GB SSD (OCZ Vertex)

GBit Lan, WLan A/B/G, Bluetooth, 3G Modem

DVD/Option Blue Ray

Battery for 3-4h

 What do you think??
Best regards
Stevie30.0
  Fri Feb 05 15:42:10 GMT 2010
Comments: 0
Categories: Laptops  Precision Workstations  
Status:Acknowledged


50
2009W should be upgraded to 2010W (LED + IPS) By Montago,  Feb 5, 2010

 the Dell 2009W should be upgraded to a LED + IPS version

alternately - you could make it possible for the costumer to choose which panel the monitor should come with...

TN are for gaming

IPS are for photo / design / work / arts


only use matte panels in Ultrasharp / Professional monitors... Glossy monitors aren't good because of glare/reflection. 
Montago50.0
  Fri Feb 05 09:45:43 GMT 2010
Comments: 0
Categories: Monitors and Displays  
Status:Acknowledged


40
Upgrade the UltraSharp 2007FP to an UltraSharp 2010FP (LED + IPS) By Montago,  Feb 5, 2010

The Dell UltraSharp 2007FP is a really great monitor (if you are lucky enough to get an IPS panel)


I suggest it to be upgraded to a LED backlight (to reduce power and to upgrade the contrast/quality)

the monitor is suited professional use - so PLEASE only use IPS type panels !!!  (or better)

we, who buy IPS panels think that colours are more important then response time !
Montago40.0
  Fri Feb 05 09:28:25 GMT 2010
Comments: 0
Categories: Monitors and Displays  
Status:Acknowledged


30
Sell Zino HD as Media Center Computer with Boxee By jesuswhammy,  Feb 5, 2010

 Dell should consider making completely selling the Zino HD as a HTPC. They should have a version where you don't have to pay for Windows and instead just install Ubuntu with Boxee. Or try and partner with Boxee and come out with something like the new Boxee Box. Or they should make their own version of Linux (kind of like HP did for their netbooks) and have it be centered around media and online video and audio streaming (Netflix, Hulu, and Pandora access). They could offer it at a sweet price point of $199 (which is what the Boxee Box will go for and without a DVD Drive). Also, offer an upgrade to a blue ray drive for another $100 (making it a killer buy at $299). I can't understand why they haven't done this already. They could even make more money by selling additional accessories like a media remote (once again, please copy Boxee's) for $30 - $50 (depending on quality). If Boxee can do this when they are such a small start up from only a couple of years ago then I see no reason why Dell can't pull it off. Keep everything in house and make some money Dell! You already have the awesome hardware, now let's implement the software into your business and make something anyone would buy (tons of people are already just buying the Zino HD and then running Linux with Boxee).

-Casey
jesuswhammy30.0
  Fri Feb 05 08:11:18 GMT 2010
Comments: 0
Categories: Desktops  
Status:Acknowledged


40
Suggestion to start campus interviews in engineering colleges in India. By ru_chir,  Feb 4, 2010

 Dell can discover immense talent by participating in On-Campus Interviews like Indian multinational companies viz. Tata Consultancy Services (and many others). I say this should be done by Dell in India at least because even the U.S. president is aware of  the potential India has in IT department. Dell can then build a strong base in India and Asia.
I'll be glad to receive the comments of the Dell rep who acknowledges this idea.
Thanking you,
Regards. 
ru_chir40.0
  Fri Feb 05 06:28:15 GMT 2010
Comments: 0
Categories: Dell  
Status:Acknowledged


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