Dell Precision T7500 Severe Cooling Issue

April 23, 2018

2 Votes

Status: Acknowledged


You have released a product that was faulty since day 1 and I firmly believe you need to fix this issue. You have configured the BIOS to only turn up fan speeds when a CPU is at 87C average for all cores. That means you are allowing cores to hit 90C+ for absolutely no logical reason. You have server grade fans in this system that can handle high RPMs for extended periods of time, why are you letting them sit idle 24/7 regardless of if the CPUs are rendering and cooking themselves? You sold the system with processors I have, so you can't claim this is my fault. I have the largest heatsinks avaialbe for the system, as well. All I ask is that you release one last Dell Precision T3500/T5500/T7500 bios that changes the fan curve to start speeding up fans at 70-72C tops, beause only extreme workloads will ever cause those temps. Please don't let my hardware kill itself because you want to make money off of me. I'm struggling to stay afloat as it is and if this system goes bad because of this obvious issue that you didn't fix then bad on you. Not everyone can afford to upgrade their rendering machines, so don't force them to. I can use speedfan as a temporary fix (this does nothing bad to the system, don't start with me) but its obnoxious and doesn't automatically change speeds, I have to manually. 

TL;DR: make a revision A17 BIOS for the Dell Precision Tx500 series that changes the fan curve to start revving up at 72C average on any CPU instead of 87C average. THIS IS A CLEAR DESIGN FLAW, AND IS NOT THE CONSUMERS FAULT. My system is dust free, with fresh thermal paste and new heatsinks. I've even added additional fans to the system with no luck, you just need to change the fan curve for the main fans, that's the only way. I've tested this with SpeedFan and it works 100%. (speefan is 100% safe, don't try to use this to shift blame somehow)

I'm asking for something so miniscule. Change the temperature value in the bios for the fan curve. That's it.


    Comments :
  • Apr 25, 2018     Comment Link

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    IDC how many legit votes or comments this gets, makes no difference that you released a faulty BIOS and won't fix a clear issue. These processors can't handle those temps. They aren't mobile chips.