No OEM Junk software, revival of recovery DVD/CD's NOT partitions

May 20, 2007

124 Votes

Status: Partially Implemented

Promote

First, I hate it when I buy a computer and right when I turn it on out of the box, it's got a lot of junk software installed (AOL trial, Nortion Anti-Virus trial, etc). Get rid of these trial and non-trial OEM softwares or at least give the customer the option of not having them installed. I end up wasting so much time trying to uninstall all this junk anyways and I'm sure I'm not alone. I like having a clean install when I get a new computer (or when I'm recovering). And by clean I mean Windows (or whatever other OS the user may enjoy) and NOTHING else. Secondary OEM software can be included on a separate disc for the user to select manual installation (or request preinstallation of for new purchase orders).

Secondly, recovery partitions are terrible. Aside from the fact that they waste harddisc space, if the harddrive were to become toast or to be upgraded, not only would the user lose the original installation, but they would also lose the recovery data. Has this single point of failure not come to anyone's attention? CD's and DVD's can be preciously taken care and you never have to worry about losing both the installation and recovery partition all at once.


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Status Update:  Please see bill_b's comment for further details.  Thanks for posting.



 

    Comments :
     
  • Feb 9, 2013     Comment Link

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    " Recovery media is an option at point of sale for XPS systems, and comes standard on Latitude and Vostro. Inspiron recovery media is available upon request through tech support "

    For the XPS systems, no option thru Dell Canada, when ordering. I had no option with my XPS L1702X, or my recent XPS 8500 SE order . I will be calling Tech Support for OS Disk sets for both systems.

    BTW: My inspiron 530 came with re-install media. But then, it was Vista & XP Pro, with the XP PRO installed on the hdd.
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  • Aug 10, 2011     Comment Link

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    We have implemented portions of these 2 ideas. Vostro and Latitude systems are available with limited trialware pre-installed. Recovery media is an option at point of sale for XPS systems, and comes standard on Latitude and Vostro. Inspiron recovery media is available upon request through tech support. 
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  • Oct 16, 2009     Comment Link

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    HP lets you order recovery media for your PC based upon your computer's id if you do not already own it or lost it.

    I experienced a hard drive failure on an HP laptop and had to replace the hard drive and reinstall using the recovery media.

    They turned on "smart failure" on the laptop so I had the opportunity to backup my data before the hard drive failed completely.
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  • May 16, 2008     Comment Link

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    I thought media was included, at least for the operating system. That I would be doing as some of us would rather be able to restore that way if the hard drive ever had to be replaced for instance.
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  • May 15, 2008     Comment Link

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    Changed status to **UNDER REVIEW**.
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  • May 22, 2007     Comment Link

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    I totally agree with this. I have a laptop that has 25% of the disk for the recovery partition. Only computer people know how to fix this.
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  • May 20, 2007     Comment Link

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    I vote for second idea too. I voted for the first a long time ago.
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  • May 20, 2007     Comment Link

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    These are two ideas and the first is a duplicate. I vote for the second only.