Dell Premier Ordering Site

October 13, 2017

3 Votes

Status: Acknowledged

Promote

Dell needs to have a "reorder" option for past orders. 

I have several staple products (ie.. printer toner) that I order every month and what a hassle it is to find the toner I need.   Right now I go to: Shop > Assessories & Peripherals > Printers, Ink and Toner > Color Laser > Model > Select Item > Order, done.

Why not have an option within past orders and/or within your profile have a list of prevously ordered items with the "Order Again" option.    Future menus then would be:   Shop > Previous Ordered Items > Select Item > Order, Done.
Better yet, also give customers an option of "automatic" reoccuring ordering and shipping.  Send this shipment every month or whatever the timeline the customer sets. My time becomes more efficient and Dell still gets a sale on a reoccuring order.  Customer satisfaction.
 

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  • Nov 9, 2017     Comment Link

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    Common Dell, are you serious?   This is an excellent idea!!
    If it wasn't you wouldn't see Amazon doing it and believe me, I can only imagine how many people on that site hit the "Reorder Item" button.

    Please promote!!