Dell's Website must work with Firefox running on Linux

July 16, 2007

1082 Votes

Status: Implemented

Promote

It's discouraging to have a Tier 1 vendor (Dell) selling Linux products and yet not really tailoring to Linux. Don't get me wrong Dell, I am not trying to take away all the good you have done. Offering Linux is a step in the right direction and I would like to see more steps taken in a monthly or quarterly basis. But, it seems that the basis for your current Linux promotion is for the Open Source enthusiast like me. I use Linux at home and at work as my main operating system. I use Firefox as my browser and I'm trying to order a Dell Inspiron 1420N. However, it seems that the embedded flash script that shows the different colors choices for the Inspiron is not working under Linux. It also shows that I can't see the different images thereafter. It works with Windows running Firefox as my vmware machine verified. But that is not the type of user that will most likely purchase a Linux laptop.

My request is simple. Can someone fix and verify that this page works well with Linux browser technology? So, that users can enjoy purchasing your Linux products and demonstrate that Dell really cares about their customer's operating system preference.

Dell I wish you the best in this venture as your success in this territory will help the Linux Desktop become a reality to the open source community.

DELL/ Status Update

Per jesse_l's comment, this issue has been resolved

1082 Votes | 73 Comments | Report Abuse

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  • Jan 30, 2009     Comment Link

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    This issue has been resolved. Working in Firefox.
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  • Nov 1, 2008     Comment Link

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    gjc: intrepid (8.10) uses flash 10. adobe has now finally fixed the problem.
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  • Nov 1, 2008     Comment Link

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    i just upgraded to Intrepid Ibex yesterday and the problem has gone away!  i can see the menus!  thanks for the explaination though howlingmadhowi.
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  • Aug 20, 2008     Comment Link

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    gjc: the problem is a parameter called "wmode" in the flash-applet. adobe knows about the problem and has known about it for a number of years. they still haven't fixed it.
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  • Aug 20, 2008     Comment Link

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    the drop down menus on the front page go under the main flash rectangle so that i cannot use them :(. i am running Firefox on Ubuntu on a Dell laptop.
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  • Apr 9, 2008     Comment Link

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    Dell, I have the same problem as qgonjon. I run Firefox with Adobe Flash plugin on Ubuntu, Thank you for fixing.
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  • Apr 8, 2008     Comment Link

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    How can people demote this idea?? Is it because he said Linux and not GNU/Linux???
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  • Apr 4, 2008     Comment Link

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    Layout gets messed up here when I resize the text. Text resizing is why I use FireFox. BTW: I block Flash now. I like the FlashBlocker add-on for FireFox. Websites should use standards, thus supporting any broswer. While Flash is ubiquitous, it's still an application-x/* mimetype.
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  • Mar 6, 2008     Comment Link

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    If you block http://i.dell.com/images/global/products/flash/avatars/index.swf* in ad-block plus, it fixes the problem. I'm not sure what that flash object does, but the site works fine for me after blocking it.
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  • Feb 18, 2008     Comment Link

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    konqueror is good. along with safari for mac. still haven't gotten around to acutlaly using opera but it looks really good

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