Improving Dell Latitude XT3 screen durability
I have used the XT3 convertible tablet for about five weeks to teach science classes.
I use the digitizing pen to explain problem solving and points of discussion in class.
However after looking at the screen from the side I noticed the N-trig screen was filled with scratches. This was not supposed to happen.
I have had another N-Trig tablet pc from another brand for three years, and it never got a single scratch on the screen.
The XT3 simply is not scratch resistant, and this is using the pen provided with the system.
N-trig systems are supposed to come in pairs: screen and digitizer stylus or pen. Its surface is supposed to be scratch-resistance or proof. I use soft pressure on the screen, but the screen looks like a bad cat lectured a crazy math class with it all over.
I think Dell tablet pc engineers need to sit down with the N-trig people and redesign the screen protection layer and the tip surface of the pen. The screen needs to have a layer to protect it and the pen tip needs to be softer and not made of hard plastic.
And once this is done, Dell should get in contact with XT3 owners and help them replace the screen module and pen for free, because obviously this scratch-prone syndrome was a manufacturer's hiccup.
Please do correct this problem, or the XT3 could be the last attempt to maintain a hybrid convertible tablet pc on the market.
Convertible Tablet PCs like the XT3 still represent a good idea, teachers need something like it, because one cannot really teach with capacitive screen (you cannot write well on them, take for example the Dell Inspiron Duo, another hiccup in design because of a screen you cannot write on it!).