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Don't bother with too much support I think personally, being developers I doubt we need a lot of support from a company like dell to be honest, as we tend to know more than the people who are expected to help us often (at the very least that was the case when my boss called with dell last time). The only important thing is making sure that all legal warranties are met as far as hardware support goes (e.g. in the EU depending on the country 2 to 3 years), as I (and many other people) really dislike being spammed with all kind of hardware support options which I already have for 80% without paying for them*.

*which was part of the reason I didn't buy a Dell laptop last time I concidered it (although I am working on a Dell desktop right now).

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