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My idea is that everyone who purchased a Dell Studio Laptop should get their money back or a replacement computer that works at least a week past the expiration of the warranty. What a piece of garbage. I have had my Studio for nearly 2 years, and it has been one problem after another. It's been shipped back to Dell three times this year for repairs. Complete misery! I paid a small fortune for this thing, and 90% of the time I would be better off with an abacus. Dell should be ashamed of the product first and foremost and be willing to make it right to the customer. I am sure my idea won't be taken seriously, but I intend to tell everyone I know how unsatisfied I am with Dell, their product, service, and lack of integrity in standing behind a product they put their name. Ignore me. Go ahead. We will all eventually go away anyway never to return at the rate our computers are falling apart. I give mine about 6 more months, and that's being extremely optimistic. Shame, shame, shame. All I wanted was a quality computer that was reliable. The laugh is on me. For your consideration.
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Sep 9, 2012 Comment Link
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Posted By:
IdeaStorm Moderator
Cy_J
I am sorry you have had issues with your system and have forwarded your information to the appropriate team to look into it. Thank you for sharing your feedback as it is taken seriously.