Issue: Cannot get Roxio or Cyberlink with newest Latitude laptops
We are trying to order the newest laptops E6230 and E6530. Dell has removed the previous options to include Roxio and Cyberlink from these newer laptops. Wendy (our rep) has tried to get them included but couldn't. She explains that Windows can do what they do. She referred me to http://www.ideastorm.com/ hoping that somebody higher at Dell can fix this.
Windows media player lacks the CODECS needed to play DVD movies on its own. That's why the Cyberlink PowerDVD came in handy. Dell suggested the option to use 3rd party free CODECs such as VLC player. On some laptops, it VLC broke the sound card driver and caused loss of sound.
Windows direct DVD burning lacks some important features that are offered in the Roxio DVD burning software. In particular you can't create disc image files (ISO) using Windows, but if you have the ISO then Windows Disc Image Burner can burn it to CD\DVD.
Roxio can create the ISO.
Thus we are requesting to leave the ROXIO CD/DVD Burning software AND Cyberlink PowerDVD options available like before.