Materials included in shipment
1. When a customer orders a computer, ask about his/her language and include warranty and safety brochures only in that language, instead of packing multiple pages in several languages.
2. Include an illustrated owner's manual in shipment for the computer model being shipped. Or, at least, place an illustrated, more detailed owner's manual for the most recent model on your website. E.g. the current "Owner's Manual" for XPS One 2710 is in fact a Service Manual for computer technicians or a small number of users who want and can dig into the computer to handle its components.