Wiki-Dell

February 18, 2007

Posted By:  thebittersea

44 Votes

Status: Implemented

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User Based Customer Support & Community Knowledge. Top quality contributors should also have a reward system through Dell.

44 Votes | 14 Comments | Report Abuse

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  • Aug 31, 2007     Comment Link

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    Posted By: dell_admin1

    jervis961 - good idea - but I will be keeping the lightning rod blank for at least another week while we get caught up on some site issues, then we'll do what you suggested.
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  • Aug 31, 2007     Comment Link

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    Posted By: jervis961

    Man I don't even know if thebittersea even comes here anymore. Give him a few days to comment it is his idea, I'm not up on all the wiki stuff like some of the others. dell_admin1 since there is nothing in the lightning bolt section or whatever it is called can you post a link to this since Dell is asking for more input? it will show that even the old ideas are being looked at and may help things around here.
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  • Aug 31, 2007     Comment Link

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    Posted By: richard_m

    Yes, the Linux wiki posted above is one of our wiki initiatives. We have another at www.delltechcenter.com. We are in the process of standardizing on a single wiki platform which will be completed this fall. After completion, we will be launching other wiki initiatives both internal, to improve our own collaboration, and external, to allow the knowledge of our customers to be shared. Other than the Linux, Enterprise and Support areas, where else might you find wikis useful?
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  • Aug 31, 2007     Comment Link

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    Posted By: jervis961

    you would think they would let you in on the info. Goes back to the idea of Dell needing to give you a raise for having to deal with us on things that are not your fault.
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  • Aug 31, 2007     Comment Link

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    Posted By: jervis961

    Thanks.
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  • Aug 31, 2007     Comment Link

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    Posted By: dell_admin1

    I don't know - I'll ask my friend richard_m to weigh in here today. He knows.
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  • Aug 31, 2007     Comment Link

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    Posted By: jervis961

    says it has been there since may 17th too...
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  • Aug 31, 2007     Comment Link

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    Posted By: jervis961

    Is this the wiki-dell? ( http://linux.dell.com/wiki/index.php/Main_Page ) If it is, why no annoucement? Why is this still coming soon?
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  • Aug 14, 2007     Comment Link

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    Posted By: jervis961

    http://www.m-w.com/cgi-bin/dictionary?book=Dictionary&va=soon
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  • May 4, 2007     Comment Link

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    Posted By: thebittersea

    wooohooo!!! This could be the greatest thing ever happened to Dell Support.

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