Start a reseller model vs. 'Dell only' for accessories

February 21, 2007

Posted By:  earlra

6 Votes

Status: Implemented

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I was looking from RAM and an internal HD to upgrade my Dimension 4600 machine. However, when i looked on the Dell site, I could find only 'reconditioned' hard drives. To add insult to injury, I found I could get new drives at a better cost/capacity ratio from other online vendors. Why in the world would I then buy from Dell? In the end, the only thing I bought from Dell was the mounting bracket to make sure I had the right one.

I suggest you do like Amazon, and start partnering with other vendors so I have one-stop shopping. I will not pay more for the DELL name, but if you are the most convenient vendor for me to do all my shopping, as Amazon, is, then I will shop with Dell. The customer can get better selection and pricing, and you can find some way to make a reasonable commission profit.

DELL/ Status Update

Please see amie_p's comment

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  • Jun 25, 2008     Comment Link

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    Posted By: jackie_c

    Changed status to **IMPLEMENTED**.
    •  

  • Jun 25, 2008     Comment Link

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    Posted By: amie_p

    Earlra, we actually have a program in place for the idea you suggest. Please visit http://www.dell.com/servicepartner. This program specifically helps service providers with better pricing, best ordering hours in the business and the fastest delivery in the business of parts. For a quick read, check out this blog post on Direct2Dell (http://direct2dell.com/one2one/archive/2008/05/28/dell-s-new-service-partner-program-faq.aspx) it gives you the overview on who can join, how the program works and further assistance on questions you may have.