Keyboard Options

July 12, 2012

2 Votes

Status: Archived

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Today, there is no option for ordering a new Dell without a keyboard.  For a long-standing customer who is replacing a desktop to get the latest level of performance and already has a Dell wireless keyboard and mouse, there should be options for "no keyboard" and "no mouse" just as there is one for "no monitor".

Right now, your website offers me a ship date of August 16 for an XPS 8500 with a standard keyboard and a ship date of July 23 for an identically configured XPS 8500 with a wireless keyboard and mouse ($40.00 more).

 It appears that the standard keyboard is causing a delay. 

I would gladly accept an option of "no keyboard" just to get it quicker.   Sounds like a "win-win" to me.

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