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Dear Dell Marketing,
I speak on behalf of many frustrated Alienware M17X Owners with the following.
We would like to request that the M17XR3 model get the option of a more powerful nVidia Geforce graphics card. Yes we know there is a 560m coming fairly soon, however that is a minor upgrade.
Our issue is that there is an enthusiasts option for a 3D 120Hz LCD with a Geforce 460M or an enthusiasts option for a very powerful ATI 6970 graphics card. There is no option to get a 3D system with a top graphics card.
Many in our community (Notebookreview.com) have already purchased the 485M card from other retailers and have installed it in the M17X with no problems performance wise. The card performs really well and has really nice thermals (60c-70c), some are reporting the same temps as the 6970m.
The only problem those people are facing are the 3D not functioning because you guys do not officially support it. That also means there is no warranty regarding the card.
I brought this to the attention of a Dell employee forum liaison and he informed us that this has been on the table several times but the marketing department has not gone forward with it. It is in my personal opinion that from a marketing standpoint there is a huge market for this more powerful nVidia card mainly because of the 3D option. There are many customers that are interested in a 3D / nVidia config combo but are passing up on it because the 460m is older technology and even close to being as powerful as the 6970.
This thread is to show you that there is a audience for this card to be used in the M17X.
Also we have taken note that originally this card was suppose to be an option because even as of today some of the descriptions of the M17X on the site state that the highest option for the system is a 2GB nVidia Geforce GTX 485M.
There are several other brand gaming laptops that have been released in recent times that have the 485M / 3D combo and it is rather discouraging that it has not made it to the Alienware brand as it is a much larger more powerful company now that it is part of the Dell family.
I hope somethnig can be done to make this change.
We appreciate you taking the time out to read this and look forward to your replies and action.
-DeeX
Status Update: Please see Ron_D's comment about the GTX580m with 3D now being available on the M17x. Thanks for posting!
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Feb 21, 2013 Comment Link
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Posted By: fattoad
nice to discussFeb 21, 2013 Comment Link
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Posted By: fattoad
good ideaAug 3, 2011 Comment Link
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Posted By: Ron_D
The 580M can be configured with 3D LCD panel. Select the one of the starting points <link>and customize as you wish.
Note:
The high starting point with 3D pre-configured is locked to the 460M, we are working to add the 580M to this option. All other starting configurations will allow adding the 580M with 3D LCD panel.
Jul 30, 2011 Comment Link
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Posted By: CyJ
I have asked for Ron_D or one of the other Aliens to put the "Official" final word here and then I will change the status. There was still an issue on the website where the highest starting configuration didn't offer the 580M (can still be done over the phone) that they were clearing up.Jul 30, 2011 Comment Link
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Posted By: GandalfTW
So now that the 580M and 3D can be ordered together, is this issue resolved? Why is this still marked as Under Review? I would like to get some kind of confirmation that the 580M is going to work in 3D with its internal screen.Anyone?
Jul 20, 2011 Comment Link
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Posted By: KrisKaBob
Any update would be nice. Like: "Current MOBO and 580m have compatibility issue, but we are actively working on it." Or, something like that. Just let us know something. I would also accept a 3D screen on the m18x.Main points:
1) Large screen (m17x, m18x)
2) 3D (on laptop, not to external monitor)
3) High end video card (580m is perfect), regardless of single or dual
4) Bonus to have Bluray burner, like all other manufacturers have.
Please, please, please, please! (Hopping up and down, with puppy-dog face). I really want to finalize my order, even if the build date is 2 months away...
Jul 19, 2011 Comment Link
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Posted By: Xenotech
Still "Under Review"!!!How long??
we are just asking for a good GPU with the 3D!!!
Jul 13, 2011 Comment Link
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Posted By: Xenotech
Dood it's take more than what an UNDER REVIEW thing should take.....1 month!! for a profitable idea???My simple question is why are you guys not coming up with something innovative for the 3D when you guys can launch good GPU for other models.....M18x was launched recently and it still has good GPUs being updated into it....................IS IT THAT THERE IS SOMETHING SECRETLY WRONG WITH THE 3D M17x AND YOU DON'T WANT TO DISCLOSE?? IS IT THAT YOU JUST WANT TO STOP THE PRODUCT AND SO ARE YOU GUYS DOING THIS??
Speak up before it's too late.......You guys need some higher officials who can think and answer quickly!!!
And about that civil comment.......Being civil is just another reason that stops development!!! For a change you have to cross the boundaries!! Get it!! :D
-Xeno
Jul 12, 2011 Comment Link
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Posted By: CyJ
Lets keep it civil folks.Ron_D has replied to this post and it is currently marked as under review. Please understand that, as pointed out previously, Ron is limited in what information he can share while the idea is under review. A follow up comment will be posted when there is further information.
Jul 12, 2011 Comment Link
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Posted By: Xenotech
DELL!!It seems you are done with your Alienware laptops!!!
You guys are [redacted] it seems not to launch a better GPU for the 3D M17X when it could have been your biggest success.....Who doesn't want a high end 3D laptop with cool GPU???
For a month now the idea is still being reviewed.....and no replies yet!!!
[redacted]
There's a limit to which one can be polite....No more politeness!!! Screw this ...I am going for Clevo now.....
Bbye DELL!!! Enough of this [redacted]!!!
-Xeno
[Post edited by moderator for Terms of Use violations}
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