Expand the ability to buy the OS DVD from the Inspiron line to include the XPS line.

January 17, 2011

Posted By:  sugarbear

5 Votes

Status: Implemented

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I built an Inspiron desktop earlier today and saw that I could buy the OS DVD for the modest fee of $15.00.  I had already asked for that to be done in this idea and it has been implemented on the Insiron`s.


http://www.ideastorm.com/ideaView?id=087700000000fJBAAY

I needed more features than the Inspiron allowed in the build, so I built an XPS. You can not get the OS DVD in the XPS build.

Dell, offer the disc`s in XPS to.

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Status update:
See comments from Bill_b below.

5 Votes | 4 Comments | Report Abuse

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  • May 18, 2011     Comment Link

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    Posted By:
    sugarbear

    Bill_b, All of the XPS`s come with the CD and DVD already included.
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  • Jan 18, 2011     Comment Link

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    Posted By: jervis961

     It would make no sense for Dell to provide the disk on the low end systems and not on the more expensive models.  Dell used to provide better support features on XPS models than the rest of the consumer line up.
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  • Jan 18, 2011     Comment Link

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    Posted By:
    sugarbear

    On the XPS builds, I utilized the live chat support and they verified there was no way to get the OS disc at the present time.

    Let`s hope it`s offered in the build. It`s well worth the price to have it for future use.
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  • Jan 17, 2011     Comment Link

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    Posted By: bill_b

    Very interesting learnings I had while tracking down the facts related to this idea. I was under the impresssion there was no upsell option for o/s media on XPS because they automatically shipped with the media. I did some checking and found out we actually have a request in from the XPS product team to have the o/s media included in the price for all XPS systems. No word yet on if they will do that, or add a line item to purchase the discs, or maintain the status quo. I will change this one to implemented if and when they add either the already included option or the extra charge for the discs option.