Are you, ideastorm user, giving up on ideastorm? Why?

September 14, 2007

Posted By:  jmxz

14 Votes

Status: Archived

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The idea is if we can let Dell know why we're not participating as much [and it seems noone's participating as much as they used to], it might be useful for Dell.

I can think of any of a number of reasons why we might not be coming by as much:

  1. Dell quickly responded to every idea you submitted and now your a totally happy customer?
  2. Dell product managers spend so much of your time requesting more info about your ideas that you don't have the bandwidth to help answer their questions anymore?
  3. Your sponsor noticed that IdeaStorm doesn't really affect what Dell does, so the software company that was paying you to post here stopped paying you?
  4. Everything that can be said to Dell already has been said to Dell; and all that's left is for them to start doing it?
Any other reasons? For me, it's #4.

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  • Sep 15, 2007     Comment Link

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    Posted By: lorax1284

    I was going to post. I care so little I just won't even bother. If one of the last 10 ideas was a real IDEA, rather than a COMPLAINT, it might make the site easier to participate in.
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  • Sep 15, 2007     Comment Link

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    Posted By: jorge

    I also agree there is a lot more we can say to Dell, unfortunately most of them violate the TOU, don't they.
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  • Sep 15, 2007     Comment Link

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    Posted By: dell_admin1

    Re: reason #4 - I think there's always more that customer can say to Dell. And there's always more ideas to be generated. But you're right, it's takes a while to review all the ideas, decide on them and get them going. I certainly hope that people don't give up on IdeaStorm that quickly though... product development has both short-term, and long-term, elements... and sometimes you may not see your idea get implemented in the first couple months. Just a thought for those who feel that everything has been said already. :)
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  • Sep 15, 2007     Comment Link

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    Posted By: jdelidc

    i'm not giving up on it yet. like i said before, i worked at walmart so i know change at a big company takes time. example: the new dress code took 2 years to implement +beta testing at a few stores
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  • Sep 15, 2007     Comment Link

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    Posted By: petzymathuram

    Have patience plz....;)
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  • Sep 15, 2007     Comment Link

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    Posted By:
    sugarbear

    The bottom line is Dell is interested in the overseas market and the business segment. Home sales are actually a very small part of Dell`s profits. So the consumer is griping, we are not where the money is, and most probably just a pain in the rear to Dell anymore. Change also takes time. But will the consumer wait for Dell to change or just go buy some one else`s brand.
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  • Sep 15, 2007     Comment Link

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    Posted By: petzymathuram

    FYI: Dell is a company who gives the utmost care for it's customers as far as my knowledge goes, it has good & wonderful strategies too, I am sure it will be taken care that you will get your choice right on your hands....;), perhaps they are working on it....;) I mean, on its way powering up....;)
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  • Sep 15, 2007     Comment Link

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    Posted By: jdelidc

    petzy: i'm not frustrated yet. but if dell don't start selling computers with blank hard drives, i will be. it's less work on them to give me a blank hard drive.i'm a linux user but ubuntu ain't my distro
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  • Sep 14, 2007     Comment Link

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    Posted By: petzymathuram

    Friends overcome your frustrations plzzz....;)
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  • Sep 14, 2007     Comment Link

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    Posted By: jmxz

    @jdelidc: "frustrated with dell yet since i've only been on here a month or 2" Long term Linux users tend to be the most frustrated, since Dell's been stringing them along for well over half a decade. For those who missed it, here's an example:
    The Linux-enabled laptops will cost no more than their Windows 98 counterparts, according to a spokesperson for Dell. -CNN in 2000

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