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My idea is Alienware give Alienware Users a premium service and premium upgradeable optinal than other alienware product, because Alienware M18X R2 is the most expensive and the most powerfull than other Alienware Laptop. Alienware Users also get a member card which contain a ID Number and it can use as get a premium service and premium upgrade or for entering Alienware Event.
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Aug 9, 2012 Comment Link
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Posted By: Oak575
With my XPS M1710 I got access to Dells dedicated XPS support. With AW you're just another customer and just as likely to end up with 1st level support in Ind*a.Support the idea of dedicated support for AW owners. Pay premium price --> get premium support
Jun 28, 2012 Comment Link
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Posted By: fxmulder
and what the premium service would be ?Jun 22, 2012 Comment Link
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Posted By: Nowi
I do not support this. What about a guy who bought the minimum konfiguration compared with someone who purchased the M17xR4 with the highest components and pays more than for the M18xR2?!Jun 22, 2012 Comment Link
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Posted By:
IdeaStorm Moderator
Cy_J
Just to clarify, would you like this to be an upgrade during the purchase process or included with all Alienware purchases?