Service Tag should know what hardware is installed
I am a service provider who services dozens of Dell Machines a month and often I am put in a situation where the operating system must be reinstalled. When I do this I find it great that Dell has an awesome driver selection for the machines on their website often second to none. The issue I have is that suppose I have a wireless ethernet capability in the machine, why does the service tag selection show 8 choices for the wireless card? Cant it know what was shipped with the machine? Its not that often that a laptops wireless card is changed. Also the wireless card hardware is not often identifiable as well by sight. it would be great that if the service tag selection could actually indicate what was shipped in the machine in the driver list section.