Sell ink cartridges at local retail

February 21, 2007

Posted By:  guardianxps

99 Votes

Status: Implemented

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So, for convenience and ease of access, can Dell sell ink cartridges through local retail stores? I realize Dell is an online store; and not suggesting you stop the online part, but also make it available through retail stores. Considering weather or other natural occurrences, and the latest discomfort from DHL leaving the ink cartridges on the door just to be stolen gets annoying.


DELL/ Status Update



We now sell ink cartridges at Staples. Click here for more details



99 Votes | 25 Comments | Report Abuse

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  • Nov 7, 2007     Comment Link

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    Posted By: momdox

    Well, that's nice....but the nearest Staples is ~ 50+ miles away.....and today for the 2nd time in less than a month, my printer cartridges were returned to Dell because DHL and USPS cannot (will not?) deliver my package as addressed to my physical street address. I only receive USPS mail at my PO Box and Dell will not deliver to a PO Box .... Since there is not an option when ordering online to select UPS delivery, I am now entering my 2nd week without my color printer cartridges which I desperately need for a project (and my last black ink cartridge is hanging on by a thread!) Walmart please and FAST!!!!!
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  • Nov 5, 2007     Comment Link

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    Posted By: petzymathuram

    well that's really good..;)
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  • Nov 4, 2007     Comment Link

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    Posted By: jdelidc

    put it in walmart too
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  • Oct 22, 2007     Comment Link

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    Posted By: petzymathuram

    March into staples and get Dell Ink Cartridges..;)
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  • Oct 22, 2007     Comment Link

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    Posted By: petzymathuram

    This is a good deal...;)
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  • Oct 22, 2007     Comment Link

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    Posted By: dell_admin10

    Check out the idea in action for details on our newest retail announcement.
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  • Oct 22, 2007     Comment Link

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    Posted By: dell_admin10

    Changed status to **IMPLEMENTED**.
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  • Oct 22, 2007     Comment Link

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    Posted By: cargoats

    Merged Comment

    I'm pleased with the cost of ordering, but the delay can be convenient. My Dell tells me how much ink is left in the cartridge. Other computers do not. thus they are also not convenient to the consumer
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  • Oct 22, 2007     Comment Link

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    Posted By: nyorker

    Merged Comment

    I'd like to be able to walk into a Staples, Walmart, etc. with a $20 in hand and walk out with a replacement Ink Toner cartridge.

    A magazine recently had a coupon for walking into a chain store with an empty cartridge and a $10 bill - and walking out with the cartridge refilled.

    Is this what Dell wants? There is a need to show that Dell cares. Charging more than $20 and not having instant delivery is a lose/lose
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  • Oct 22, 2007     Comment Link

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    Posted By: phredd

    Merged Comment

    More than once I've ordered ink cartridges from Dell, only to have them neglect to process the order. Also, I've had it take weeks for the cartridges to arrive. Some of Dell's printers suck up ink so fast that you would need to keep a dozen on hand to have enough to last. If I could purchase a cartridge locally I wouldn't have to put up with Dell's World Renowned customer dis-"service".

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