Dell upgrade/parts needs more products and competitive pricing
Im disappointed by the dell upgrade and parts page. It should list all parts and options of each system for purchase, just because someone doesn't buy something fully spec'd out doesn't mean that they wouldn't want add it later. Dell is losing alot of business to companies like newegg, ebay, amazon, mxmupgrade because either dell doesn't sell it or its way overpriced.
I own a m17xr3 that i have had only a month that has been on the market over 6 months and theres hardly any upgrade options for purchase, all you offer for my system are some hard drives, power brick and cables.
Wheres the options for Ram, Dvd/blu-ray drives, network/wifi cards, GPU cards, LCD displays, CPU's, thermal compounds, i mean I and alot of people buy alienware laptops because of there upgrade ability yet we have to look else where for parts. I just feel if the parts are there to be configured on new machines that it should be available to current owners. I heard from few people you can call dell and order parts by part number like the gtx580m, but it sure would be nice to just be able to see them click and buy from the website, especially since i hate calling dell and talking to someone with a heavy accent.
So how about helping out loyal customers with a better parts store at reasonable prices, thanks
Status update: Please see Russell_T's comment for further details. We will be limited in the information we can share while the idea is under review.