decrease packaging, and or make it easier to deal with...

June 30, 2007

Posted By:  wallet55

3 Votes

Status: Implemented

Promote

The easiest way to solve this problem would be to lock your top executives in a room without the scissors, razor blades, hammers and flamethrowers that are needed to unpack computers, speakers etc and not let them out till it is done or they pass out from hypertension. Excessive, overly secure packaging can be attacked from an environmental point of view, but right now, I just want to be able to get my stuff without cursing in front of small children.....

stop the madness!

DELL/ Status Update:
See our latest blog post on our reduced packaging strategy here.

3 Votes | 4 Comments | Report Abuse

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  • Jul 3, 2007     Comment Link

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    Posted By: henkpoley

    Putting the people who 'drive' the company into such an environment where they can experience (and experiment with) what the customer receives can be very enlightening.
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  • Jun 30, 2007     Comment Link

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    Posted By: jorge

    As long as it gets to me safe and sound its enough, the last thing Dell wants is people whinning that they got a beat up system scratched, dinged, bent, busted or just straight out mangled. Dell don't listen to these people, its perfect as it is! I don't want a lesser box that can harm it in the delivery process! Its is even less Green to have to waste the resources to ship it back and get a new computer shipped back to me.
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  • Jun 30, 2007     Comment Link

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    Posted By: wallet55

    I doubt it is as minimal as could be, but minimalism is not the essence of my complaint, it is the difficulty of removing it. tight point taping around wires in particular is highly annoying, requires blades to remove (often resulting in nicked wires). I still think the core of the problem is that the people who design the packaging have little experience removing it.
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  • Jun 30, 2007     Comment Link

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    Posted By: jorge

    Its as minimal as it can get, any less and it will cause systems shipped to be damaged on a rival.