Desktop Application to determine Service Tags and Specs

April 20, 2007

Posted By:  jameshodge

24 Votes

Status: Under Review

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We have around 1000 Dell computers at our company. It would be useful to be able to import a list of Service Tags into a Desktop application to view the MODEL/SPECS/ and maybe Warranty Information of the computers.

The Application could check 1 service tag at a time, or 100's.

Thanks

DELL/ Status Update

24 Votes | 5 Comments | Report Abuse

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  • May 15, 2008     Comment Link

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    Posted By: jackie_c

    Changed status to **UNDER REVIEW**.
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  • Jul 13, 2007     Comment Link

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    Posted By: thomasjj70

    If these systems are running Windows you could use vb.net/c#.net/vbs/wmi and access Win32_SystemEnclosure or Win32_BIOS. I have seen code that can be run remotely from a central location that can bring back hardware specific information. I have seen some other solutions for linux, most envolving code. Hope this helps
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  • Apr 20, 2007     Comment Link

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    Posted By: premcv

    I've not heard of any thing similar to this from HP or any other manufacturer. AFAIK
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  • Apr 20, 2007     Comment Link

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    Posted By: phubert28

    DELL's site allows you to see the configuration of every machine YOU ENTER, based on its service tag. An alternative, which would also benefit Dell tech support, would be a database OF the site's systems that authorized site staff could access. The existing method is a bit cumbersome. But, should Dell _charge_ for such a service to customers? The programming and web site hosting wouldn't be insignificant! How do their competitors stack up in regard to this??? If it were a competitive advantage, then Dell might look into it.
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  • Apr 20, 2007     Comment Link

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    Posted By: phubert28

    Ah, but this means the application could 'see' and POLL all such devices. Nice idea, but would likely require agents on ALL PC's.... hmmm not quite so simple.