Better Service Tag Placement... Or Stickers!

February 18, 2007

Posted By:  john_saddington

158 Votes

Status: Archived

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Dell should provide a way to assist customers find their service tag easier. I know that the computer has software that can show the customer their service tag, but, sometimes all I want to do is just "see" it.

Possibly better placement, either on the free space above the keyboard on a laptop... or on top of a tower for a desktop....

A great idea is a set of stickers customers could place anywhere they want for easy access!!!

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  • Mar 31, 2010     Comment Link

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    Posted By: JohnTonini

    Dell will sell you a larger Service Tag sticker if you request it when ordering but that doen't solve the issue. Just make the sticker larger on every unit.
    How difficult can it be, they already have them, just use them.
    And another thing maybe just use o or 0; or at least use a zero with a slash.
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  • Apr 24, 2007     Comment Link

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    Posted By: hjwasson

    I do like the idea of a nice quality sticker containing Service Tag & Express Service Code numbers being included in the box, that the customer could apply to the top of their machine if they chose. This would be in addition to the company applied stickers on the bottom of the notebook. I wouldn't want to do away with those, because a customer or IT staff getting a notebook ready for use my forget to apply the loose stickers. I wouldn't want the stickers to be pre-applied to the top of the machine - I want to have the choice to apply them or not. There's plenty of posts here by people not happy with pre-applied stickers on their Dells, and I tend to agree with them! I know what processor and operating system I have on my machine. I don't need a sticker to remind me!
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  • Mar 20, 2007     Comment Link

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    Posted By: reg

    LARGER PRINT - INK THAT DOES NOT RUB OFF! - thank you!
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  • Mar 10, 2007     Comment Link

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    Posted By: mjb

    For those of us who are getting older or those who have sight and/or physical challenges, the location of the service tag and the small font make it difficult to access and see.
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  • Mar 7, 2007     Comment Link

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    Posted By: mdpn

    I liked this idea, in many situations the end user (mainly in big companies) got some problem to find the service tag number. People with disabilities, cannot up side down your notebooks, to see this number. good idea, for shure.
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  • Mar 1, 2007     Comment Link

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    Posted By: warkon60

    My XPS 410 already arrived with Service Tags mounted on the computer top, and also I received a Service Tag sticker that I could put anywhere I want to.
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  • Feb 26, 2007     Comment Link

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    Posted By: savo

    As an update my company just an Optiplex 320 tower (BTX)
    on the top or the tower is a service tag/Express service tag.
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  • Feb 23, 2007     Comment Link

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    Posted By: psychomp3

    I would believe putting them anywhere would cause more confusion since it would be harder to point when trying tp locate the tag information. Maybe Dell a better design is to make the service tag and Express Service Code number LARGER!
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  • Feb 22, 2007     Comment Link

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    Posted By: wmealing

    Better yet. Create it into the design, impress it into the plastic/metal that the machine is made of. This will stop it being lost.
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  • Feb 21, 2007     Comment Link

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    Posted By: ltcmurray

    YES! I would place it on my monitor, so when I am asked for it, I know where to look.

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