Dell needs to follow through on promises
Here is an example of where Dell has FAILED to follow up on things.
On June 4th of last year Dell asked for people to submit ideas on how Dell can help with environmental issues. They posted information on IdeaStorm's "ideas in action" section and the next day on Direct2Dell saying ideas would be accepted from June 5th to the 25th and the author of the top voted ideas would get $1000 donated to a non-profit environmental organization of their choice.
Since then we have asked to know who won the contest and which organizations received the money. Dell has promised several times to follow up with the information but all we have received is excuses.
Dell: Please follow up on this and other promises made to your customers.