Dell needs to follow through on promises

March 3, 2008

28 Votes

Status: Archived

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Here is an example of where Dell has FAILED to follow up on things.

On June 4th of last year Dell asked for people to submit ideas on how Dell can help with environmental issues. They posted information on IdeaStorm's "ideas in action" section and the next day on Direct2Dell saying ideas would be accepted from June 5th to the 25th and the author of the top voted ideas would get $1000 donated to a non-profit environmental organization of their choice.

http://direct2dell.com/one2one/archive/2007/06/05/17314.aspx
http://www.dell.com/content/topics/global.aspx/ideastorm/ideasinaction?c=us&l...

Since then we have asked to know who won the contest and which organizations received the money. Dell has promised several times to follow up with the information but all we have received is excuses.

http://www.ideastorm.com/article/show/73597

Dell: Please follow up on this and other promises made to your customers.

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  • Mar 20, 2008     Comment Link

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    Well then Dell has to make public the winners of said contest. C'mon Dell the lawyer in me is looking for a fight.
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  • Mar 19, 2008     Comment Link

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    @chernobyl: "If the contest was actually held" ... http://www.dell.com/content/topics/global.aspx/ideastorm/ideasinaction?c=us&l=en&s=gen&~tab=2
    Tuesday, June 4, 2007 ... For those who post the best ideas between June 5 and June 25, weGÇÖll make a donation in your name to the non-profit environmental organization of your choice. Thanks for sharing your ideas on how Dell can become the greenest technology company on the planet!
    And yes, it's probably a good idea to make archives of that page; since some of the other references to it that were pointed out here seem to be gone now.
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  • Mar 19, 2008     Comment Link

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    If the contest was actually held, Dell has to by law, make a list available of the winners. Regardless if the money was going to charity. There may be more that Dell has to provide, I stress "if" the the contest was held..
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  • Mar 5, 2008     Comment Link

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    He does raise a valid point. If the idea behind it is to promote environmentalism, why not follow through and make public who came up with the "winning" idea.
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  • Mar 4, 2008     Comment Link

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    Now he's giving lessons. Well, yes. Save now, because I'll bet this one is gone.
    P.S. I use GhostScript, but I recommend PrimoPDF to less-proficient users.
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  • Mar 4, 2008     Comment Link

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    If you value your ideas, save them. Go to the File menu of your browser and click Save, or you can also print it out to a file, even a PDF if you have acrobat distiller or PDFWriter or CutePDF or some assorted print to PDF functionality. No sense in waiting for someone else to do it. I have some other ideas saved away as well, depending on the content and idea, if I liked it or just wanted to make sure to have it in case it suffered an untimely death.
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  • Mar 4, 2008     Comment Link

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    No mirrors that I know of now. Cosh has abandoned us.
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  • Mar 4, 2008     Comment Link

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    Well, okay. Now you're saying caching. I meant mirrors. Perhaps archive.org grabbed a random snap here and there of our ideas, as well. I was thinking of the search and sort features that cosh had.. it was nice.
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  • Mar 4, 2008     Comment Link

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    google has cached versions of pages.
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  • Mar 4, 2008     Comment Link

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    Who else has a mirror? Cosh's is down for the count.

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