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Recent Ideas

  • I give kudos to Dell for providing two options for recovering a system: SupportAssist OS Recovery (on separate partition; used in conjunction with Factory Image Restore), and downloadable "vanilla" OS recovery media. This gives the user options on bringing back a computer to life.However, on the SupportAssist OS Recovery method, it is lost when the vanilla media is used to re-image the hard drive. And there is no way to restore the "full" factory image (with the operating system, apps & drivers preinstalled; as if you were setting up a new Dell PC) after that.So my idea for more recovery options is:  Dell SupportAssist OS Recovery (Factory Image Restore) - Used to back up files, diagnose, repair, or restore the entire computer to factory settings.Dell SupportAssist Factory Re-Image USB (must be downloaded) - Same as above, but can also be used for "bare-metal recovery" (blank hard drive).Operating System Recovery Media (must be downloaded) - For advanced (and adventurous) users, this media contains a "vanilla" image of Windows 10, without the Dell pre-installed drivers and apps. Useful if user doesn't wants a "clean" Windows without the bloatware. These options would benefit the user, if a restore is ever needed.

    1 Vote | 1 Comment

  • Hey all,I really want to push Dell to implement a 120 hz monitor option on their new laptop of the 7000 gaming line. A quality gaming experience really needs a higher refresh rate than just the standard 120 hz. For people like myself, a higher refresh rate really improves the game quality of FPS and is just an overall smoother experience in and outside of gaming. I understand that the Alienware line has the 120 hz option, but as a consumer, not everyone wants a flashy Alienware.I don't anything that screams, "GAMING" and from what I have seen other people feel the same way.  As for the white letters on the keyboard option, it could help some people see the keyboard better because the red is really dark on the black.Other companies such as HP have implemented this in their Omen 2017 gaming laptop line for an extra $60 and I really want the same to be available for the Dell gaming laptops. I would not hesitate to spend the extra money for the better refresh rate. Dell, you have been highly criticized for the display that lacks on your 5000 gaming line and if you guys could implement this option as soon as possible on the new 7000, it would be amazing!

    2 Votes | 0 Comment

  • IdeaStorm Feedback - Actual Dell Rep Respond to Posters of I

    Status: Acknowledged

    Here's an idea... how about Dell or a Dell rep acknowledge the threads on this site?Yes, I see that the status is "Acknowledged", but that looks scripted to me - automatic server process.We're taking time out of our day to give Dell free ideas, when we actually don't even know if our posts are being read.Perception is everything.

    2 Votes | 2 Comments

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Trending Ideas

  • I give kudos to Dell for providing two options for recovering a system: SupportAssist OS Recovery (on separate partition; used in conjunction with Factory Image Restore), and downloadable "vanilla" OS recovery media. This gives the user options on bringing back a computer to life.However, on the SupportAssist OS Recovery method, it is lost when the vanilla media is used to re-image the hard drive. And there is no way to restore the "full" factory image (with the operating system, apps & drivers preinstalled; as if you were setting up a new Dell PC) after that.So my idea for more recovery options is:  Dell SupportAssist OS Recovery (Factory Image Restore) - Used to back up files, diagnose, repair, or restore the entire computer to factory settings.Dell SupportAssist Factory Re-Image USB (must be downloaded) - Same as above, but can also be used for "bare-metal recovery" (blank hard drive).Operating System Recovery Media (must be downloaded) - For advanced (and adventurous) users, this media contains a "vanilla" image of Windows 10, without the Dell pre-installed drivers and apps. Useful if user doesn't wants a "clean" Windows without the bloatware. These options would benefit the user, if a restore is ever needed.

    1 Vote | 1 Comment

  • Hey all,I really want to push Dell to implement a 120 hz monitor option on their new laptop of the 7000 gaming line. A quality gaming experience really needs a higher refresh rate than just the standard 120 hz. For people like myself, a higher refresh rate really improves the game quality of FPS and is just an overall smoother experience in and outside of gaming. I understand that the Alienware line has the 120 hz option, but as a consumer, not everyone wants a flashy Alienware.I don't anything that screams, "GAMING" and from what I have seen other people feel the same way.  As for the white letters on the keyboard option, it could help some people see the keyboard better because the red is really dark on the black.Other companies such as HP have implemented this in their Omen 2017 gaming laptop line for an extra $60 and I really want the same to be available for the Dell gaming laptops. I would not hesitate to spend the extra money for the better refresh rate. Dell, you have been highly criticized for the display that lacks on your 5000 gaming line and if you guys could implement this option as soon as possible on the new 7000, it would be amazing!

    2 Votes | 0 Comment

  • Status: Acknowledged

    Dell needs to have a "reorder" option for past orders.  I have several staple products (ie.. printer toner) that I order every month and what a hassle it is to find the toner I need.   Right now I go to: Shop > Assessories & Peripherals > Printers, Ink and Toner > Color Laser > Model > Select Item > Order, done.Why not have an option within past orders and/or within your profile have a list of prevously ordered items with the "Order Again" option.    Future menus then would be:   Shop > Previous Ordered Items > Select Item > Order, Done.Better yet, also give customers an option of "automatic" reoccuring ordering and shipping.  Send this shipment every month or whatever the timeline the customer sets. My time becomes more efficient and Dell still gets a sale on a reoccuring order.  Customer satisfaction. 

    3 Votes | 1 Comment

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