IdeaStorm can help take your idea and turn it into reality.

Windows 8 Reinstallation Media Request and Download Link [Re

Posted by: natakuc4

Status: New

May 25, 2013

Dell should force Microsoft to provide a direct link to a Windows 8 .iso that is available free of charge for everyone. Microsofts current online distribution mechanism for Windows 8 is awful. It firstly requires the user to have a functional previous version of Windows installed. Next it does not allow the user to select 32 bit or 64 bit only downloading setup files which correspond to the bit of the previous version of WIndows. Finally it requires the user to pay for an additional product key. It should be noted that users already have a product key with preinstalled Windows 8 but it is hidden within the system's BIOS. They cannot use this product key to download a Windows 8 .iso. Right now everything is downloadable except for Windows which is required to run everything else Dell have available to download. The .iso would allow users to download everything they require for clean installation of Windows which is necessary to resolve many software issues including complete corruption of the Operating System due to Viruses/Malware and also allow users to get back on their feet after common hardware failure such as the hard drive failing. The Windows 8.iso would also allow users to perform StartUp Repair and to repair installations. Moreover a clean Install of Windows offers vastly superior performance to the Dell factory settings especially after Service Packs are released and is documented in my worldwide adopted Windows Reinstallation Guide: http://philipyip.wordpress.com/dell-community-forums/ In addition there are alot of software issues including out of box experiences, the inability to make recovery media using Dell DataSafe which could all be resolved with a Windows Reinstallation DVD or USB. Note with the Windows Reinstallation USB it should be identical to the Reinstalaltion DVD and not have any bundled drivers or software not present in Microsoft retail Windows DVDs. Otherwise it is as useless as the factory settings. Due to the new product activation in the OEm version fo Windows 8 a generic Windows 8 .iso could be used to Clean Install Windows 8 without the need for phone activation.   Users should be able to: Download a Windows 8 .iso from Microsoft. Procure a Reinstallation DVD or USB with the system at the time of purchase. Dell used to be great at user customisation but their software options have become increasing limited. The reinstallation DVD or USB is an example of this. The current method of getting a Reinstallation DVD or USB is waiting for the system to arrive and then having to contact Dell Technical Support. This forces users to use the factory settings until the DVD or USB arrives. In which case there can be alot of software issues, the XPS 8500 had alot of user out of the box bad experiences which could have been easily resolved if they had the Reinstallation DVD or USB. Bare in mind also there is only a limited time the user has to send back the system and if they are diagnosing an out of the box experience time is lost waiting for the Reinstallation DVD to arrive. There should be an online form to procure Reinstallation DVD/USBs from Dell for customers outside the US. The US form is here http://support.dell.com/support/topics/global.aspx/support/dellcare/en/backupcd_form?c=us&cs=19&l=en&s=dhs&redirect=1&DoNotRedirect=y HP for instance have the ability to request media via an online form in the US, Canada, most European countries and elsewhere http://h10025.www1.hp.com/ewfrf/wc/document?cc=uk&lc=en&dlc=en&docname=bph07143 however the HP Recovery Media are equivalent to the Dell DataSafe Media (i.e. factory settings). There has been many a user dissatisfaction for Dell users requesting recovery media in this poll here: http://en.community.dell.com/support-forums/software-os/f/4677/t/19476992.aspx This would improve Dells software services significantly.  

1 Vote | 0 Comment

Implement also AMD graphics, like all consoles have done it!

Posted by: Rebel333

Status: Acknowledged

May 24, 2013

No it is official, all new-generation consoles -- Xbox One, PlayStation 4, and Wii U are use AMD internals. It is also time for laptop manufacturers to switch from Nvidia to AMD graphics for efficient gaming! Put the newest generation AMD graphics near Intel CPUs, while in smaller laptops (12-14") use the newest AMD APUs, such as A10-5750M and A10-5757M.Do not do reverse; A10-5750M only in monstreous 15" and 17" laptops, because that does not make sense!!! A10-5750M and A10-5757M must be in 12-14" laptops, 15-17'' Intel + AMD graphics!That how easy and logical to make succesfull laptops! if you do, than there is still good chance to catch up. Please do not sink further with bad internal choice!!!

2 Votes | 3 Comments

Clarify Original Configuration Parts List

Posted by: dfrandin

Status: Acknowledged

May 23, 2013

I'm a long time Dell tech, and having recently retired, I've got a small business buying up broken Dell machines andrepairing/refurb'ing, putting Linux on them and reselling.. I specialize in D-series Latitudes and especially look for oneson Craigslist/eBay with the Nvidia video options. My suggestion is to PLEASE PLEASE PLEASE clarify the "system configuration/original configuration" parts list. Currently, reading it, is like trying to read swahili. Since I request the service tag from the selller prior to buying the broken system, I use it to *try* to determine the original configuration of the machine, ie: video adapter, hard drive size, etc... I'm sure Dell employees understand all of the abbrieviations used in the parts list, but the rest of us do not.....

2 Votes | 1 Comment

High-gamut or IPS Matte screens

Posted by: Prolixious

Status: Acknowledged

May 23, 2013

It would be nice if Alienware offered higher-gamut or IPS matte screens. Many potential customers require the GPU power of an Alienware and use their laptops outside or for professional work. Alienware's competitors offer high-quality matte screens, and such screens are already available for Dell's XPS and Precision models. Good anti-glare screens would remove the need for customers to create costly, risky modifications to replace the glossy LCD or remove the plexiglass above. Even if Alienware offered matte screens as optional upgrades to the glossy panels now available, the option would provide much additional value for Alienware laptops.

11 Votes | 8 Comments

Alienware: Enhanced / Customizable Fan Control

Posted by: BJFox

Status: Acknowledged

Apr 30, 2013

It would be great to see user customization for fan controls offered in the Alienware Command Center. Please consider this in an updated version of AWCC, as it would be greatly appreciated. This would eliminate the need for customers to use third-party utilities such as HWiNFO64 for this purpose. Some of the competitors offer this feature and this would be an added-value enhancement for Alienware customers, especially the Alienware laptop owners.

21 Votes | 13 Comments

Implement also AMD graphics, like all consoles have done it!

Posted by: Rebel333

Status: Acknowledged

May 24, 2013

No it is official, all new-generation consoles -- Xbox One, PlayStation 4, and Wii U are use AMD internals. It is also time for laptop manufacturers to switch from Nvidia to AMD graphics for efficient gaming! Put the newest generation AMD graphics near Intel CPUs, while in smaller laptops (12-14") use the newest AMD APUs, such as A10-5750M and A10-5757M.Do not do reverse; A10-5750M only in monstreous 15" and 17" laptops, because that does not make sense!!! A10-5750M and A10-5757M must be in 12-14" laptops, 15-17'' Intel + AMD graphics!That how easy and logical to make succesfull laptops! if you do, than there is still good chance to catch up. Please do not sink further with bad internal choice!!!

2 Votes | 3 Comments