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  •  I think Dell should pay more intrest in this topic because many people have this problem. If you are going to pay upwards of 1500$ for a gaming machine, I believe it should be durable and last. The problem is the left hinge on the Alienware M14x will break after "unusual wear and tear" as dell employees call it. This problem will occur after 15-30 months aprox. I have had my M14x for over 2 years and today I woke up and I opened my computer screen and i heard a crack followed by the left hinge breaking. There are many reports of this incident on multiple threads. e.g.http://en.community.dell.com/owners-club/alienware/f/3746/t/19497478.aspx  http://en.community.dell.com/owners-club/alienware/f/3746/t/19509325.aspx http://en.community.dell.com/owners-club/alienware/f/3746/p/19453816/20351006.aspx http://en.community.dell.com/owners-club/alienware/f/3746/p/19453816/20351006.aspx  as each of the situations state. the left hinge is indeed the problem and is do to no wear and tear. Dell continuously gives the tech support to the costomers saying they need to pay 340$ to totally replace the lcd portion on the computer. As a student, I know that some people do not have very deep pockets. The hinge usually encounters slightly more resistance over time and eventuallu it gives, due to the stress. They did a total recall for this problem on the M11x. As we know the M14x has a larger customer base and yet with all these people with the same problem, Dell will still not fix this problem. Thier online liaison stated that the hinge being broken is wear and tear.No. The Complete Care Coverage warranty does not cover wear and tear. Covered = * Liquid spilled on or in unit * Drops, falls, and other collisions * Electrical surge Not covered = * Intentional acts of damage done by you or anyone else * Fire * Theft or loss * Normal wear and tear (hinges, bent AC adapter cabling, keyboard keys) * Consumables (batteries, LEDs)   Liaison for Alienware and Monitors. Let me know on this thread if you need additional assistance. I dont know what the rest of the community makes of this problem but, suddenly one day the hinge breaking and not being able to close the screen on my machine without doing further damage, does not sound like normal wear and tear to me. Please send me your feed back and tell me what you think. Regards, Ben Wu  

    1 Vote | 0 Comment

  • For a country blessed with bountiful oil supplies, it may appear incongruous. But Norway is importing as much rubbish as it can get its hands on, in an effort to generate more energy by burning waste in vast incinerators. The Eurotrash business may sound like an unpromising enterprise, but it's one that is increasingly profitable. The UK paid to send 45,000 tonnes of household waste from Bristol and Leeds to Norway between October 2012 and April this year. "Waste has become a commodity," says Pål Spillum, head of waste recovery at the Climate and Pollution Agency in Norway. "There is a big European market for this, so much so that the Norwegians are accepting rubbish from other countries to feed the incinerator." He refuses to divulge the sums involved, saying only that the market is growing. Spillum is "considering requests" to burn waste from other UK towns. "As a rule we generate about 50% of our income from the fee we receive to take the waste and about 50% from the sale of the energy we create," he says. Norway is not alone. Waste to energy has become a preferred method of rubbish disposal in the EU, and there are now 420 plants in Europe equipped to provide heat and electricity to more than 20 million people. Germany ranks top in terms of importing rubbish, ahead of Sweden, Belgium and the Netherlands. But it's Norway that boasts the largest share of waste to energy in district heat production, according to Danish government-funded State of Green. Oslo's waste incinerator was built with extra capacity to cater for future growth. "With more and more countries in Europe moving away from using landfill, we assume that there will be growth in waste to energy," says Christoffer Back Vestli, communications adviser for the Oslo municipality. "At the moment, the city of Oslo can take 410,000 tonnes of waste a year and we import 45,000 tonnes from the UK. Europe as a whole currently dumps 150m tonnes of waste in landfills every year, so there is clearly great potential in using waste for energy." Spillum adds: "It is cheaper [for some UK towns] to pay for us to take their waste than to pay landfill fees." The incinerator only takes "clean trash" and the municipality is careful to filter out anything that could be hazardous. Norwegians are meticulous about their waste and divide household rubbish into three bags – blue for plastic to be recycled, green for food waste to make biogas and white for everything else that goes to the waste plant. But many are concerned that the rubbish being imported from the UK and Ireland may not be so carefully sorted. "We have no way of knowing whether the rubbish coming in from Bristol or Leeds or Ireland has been properly sorted or is 'clean'," says Henning Reinton, head of Greenpeace in Norway. There are worries that burning rubbish may discourage recycling. Julian Kirby, of Friends of the Earth, says: "Waste for energy isn't as green as it's made out to be. We estimate that 80% of what's in the average waste stream is easily recyclable." Kirby argues that the incineration system creates confusion: "If you think your waste being burned is a good thing then you are more inclined to just chuck things away rather than recycling them." Some Norwegians also view the waste-to-energy plant as a blot on the landscape. "People in the city find it quite ugly," says Reinton, who is campaigning against the use of incinerators to generate energy from waste. "The modern facilities are far less polluting and damaging to the environment than the older incinerators, but burning waste is just a shortcut. We need to think about longer-term strategies for minimising it." But most residents seem comfortable with the idea of burning waste to create fuel, with 71% of the population supporting the renewable energy source. Ove Merg, an electrical engineer in Oslo, says: "We certainly think it's positive that we use an environmentally friendly energy source. It's great that waste can be useful, and that it actually heats our house." Øistein Thomassen, a photographer from the city, adds: "We produce insane amounts of waste every day, so why not use waste as fuel for heat? As long as the benefits outweigh the risks, I think that using waste as an energy source is brilliant." Related News: http://www.etsy.com/teams/14598/asia-global-energy-ltd  http://www.youtube.com/watch?v=0drCNOZPHcI  

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  • According to the report, the increasing demand for energy is one of the major drivers in the Global Waste to Energy Technologies market. Since traditional power generation techniques lead to increased carbon emissions, various governments across the globe are shifting their focus to recycled energy generation methods such as waste to energy technologies. This is in turn increasing demand for WTE technologies because they emit less harmful gases when compared to fossil fuel-based power generation plants.

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  • Status: Acknowledged

    So quite simple. I would like a XPS 18 with the new Haswell processors. I also expect Intel Graphics 5,000 or better, and better battery life. It also needs 802.11ac. And I hope you keep all the good configurations (i5 with stand and i7 with stand).Just letting you know, my grandfather wants a i5 XPS 18, but I'm telling him to wait for the Haswell version. :)

    4 Votes | 2 Comments

  • Dell should force Microsoft to provide a direct link to a Windows 8 .iso that is available free of charge for everyone. Microsofts current online distribution mechanism for Windows 8 is awful. It firstly requires the user to have a functional previous version of Windows installed. Next it does not allow the user to select 32 bit or 64 bit only downloading setup files which correspond to the bit of the previous version of WIndows. Finally it requires the user to pay for an additional product key. It should be noted that users already have a product key with preinstalled Windows 8 but it is hidden within the system's BIOS. They cannot use this product key to download a Windows 8 .iso. Right now everything is downloadable except for Windows which is required to run everything else Dell have available to download. The .iso would allow users to download everything they require for clean installation of Windows which is necessary to resolve many software issues including complete corruption of the Operating System due to Viruses/Malware and also allow users to get back on their feet after common hardware failure such as the hard drive failing. The Windows 8.iso would also allow users to perform StartUp Repair and to repair installations. Moreover a clean Install of Windows offers vastly superior performance to the Dell factory settings especially after Service Packs are released and is documented in my worldwide adopted Windows Reinstallation Guide: http://philipyip.wordpress.com/dell-community-forums/ In addition there are alot of software issues including out of box experiences, the inability to make recovery media using Dell DataSafe which could all be resolved with a Windows Reinstallation DVD or USB. Note with the Windows Reinstallation USB it should be identical to the Reinstalaltion DVD and not have any bundled drivers or software not present in Microsoft retail Windows DVDs. Otherwise it is as useless as the factory settings. Due to the new product activation in the OEm version fo Windows 8 a generic Windows 8 .iso could be used to Clean Install Windows 8 without the need for phone activation.   Users should be able to: Download a Windows 8 .iso from Microsoft. Procure a Reinstallation DVD or USB with the system at the time of purchase. Dell used to be great at user customisation but their software options have become increasing limited. The reinstallation DVD or USB is an example of this. The current method of getting a Reinstallation DVD or USB is waiting for the system to arrive and then having to contact Dell Technical Support. This forces users to use the factory settings until the DVD or USB arrives. In which case there can be alot of software issues, the XPS 8500 had alot of user out of the box bad experiences which could have been easily resolved if they had the Reinstallation DVD or USB. Bare in mind also there is only a limited time the user has to send back the system and if they are diagnosing an out of the box experience time is lost waiting for the Reinstallation DVD to arrive. There should be an online form to procure Reinstallation DVD/USBs from Dell for customers outside the US. The US form is here http://support.dell.com/support/topics/global.aspx/support/dellcare/en/backupcd_form?c=us&cs=19&l=en&s=dhs&redirect=1&DoNotRedirect=y HP for instance have the ability to request media via an online form in the US, Canada, most European countries and elsewhere http://h10025.www1.hp.com/ewfrf/wc/document?cc=uk&lc=en&dlc=en&docname=bph07143 however the HP Recovery Media are equivalent to the Dell DataSafe Media (i.e. factory settings). There has been many a user dissatisfaction for Dell users requesting recovery media in this poll here: http://en.community.dell.com/support-forums/software-os/f/4677/t/19476992.aspx This would improve Dells software services significantly.  

    9 Votes | 5 Comments

  • Status: Acknowledged

    If its available on Alinware 14 then why not on A 17? LCD IPS is by no doubt the best display a portable device can ever get (except for maybe an OLED screen .. but no hopes there). It will be amazing to see an IPS display on A 17. And I'm also planning to get an A 17 in the following month and I would definetly pay extra for an IPS Display.

    4 Votes | 2 Comments

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