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Over 18,903 ideas submitted. 740,920+ votes. 97,840+ comments. 531+ ideas implemented.
Recent Ideas
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It would be nice if Alienware offered higher-gamut or IPS matte screens. Many potential customers require the GPU power of an Alienware and use their laptops outside or for professional work. Alienware's competitors offer high-quality matte screens, and such screens are already available for Dell's XPS and Precision models. Good anti-glare screens would remove the need for customers to create costly, risky modifications to replace the glossy LCD or remove the plexiglass above. Even if Alienware offered matte screens as optional upgrades to the glossy panels now available, the option would provide much additional value for Alienware laptops.
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The flip design is an awesome idea. However, I would like a bigger screen. Why does a tablet have to be so small? Please make one of these with a 15" or bigger screen with more power and memory - and I will buy 3 of them: 1 for each of my student children and one for my wife and I. Beef it up! Please, please, please!
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Recently a key broke off from my fairly new laptop. The warranty had just expired days earlier. I was shocked when I called the dell service desk, and they said the only option would be to send in my laptop and spend $170 for a replacement keyboard. I had done research before I called, and found websites that sold the keys (Keys, the plastic support piece, and the rubber cup) for around $4. When I told the Dell rep that I was going to peruse this other website for the replacement piece, he got angry and said "There is no website in the world that you can buy individual laptop keys from". I ordered the key, and it came a few days later. Worked like a charm. I find it hard to believe that it is impossible to buy the laptop keys from dell. I understand that older models would not be available. I would have much rather purchased this from dell, over some random website. In the end, this website came through like a champ, and I came away with a sour experience with dell.
Trending Ideas
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The flip design is an awesome idea. However, I would like a bigger screen. Why does a tablet have to be so small? Please make one of these with a 15" or bigger screen with more power and memory - and I will buy 3 of them: 1 for each of my student children and one for my wife and I. Beef it up! Please, please, please!
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Would be great if we could somehow implement a POE jack into the existing RJ45 plug.I spent alot of time playing around with IP camera's and wireless radio equipment - testing and configuring. normally requiring access to a 240v power plug just to power up a device in 12~24v capacity, im sure it wouldnt cost much and be a great way to market your product above the competition!Alot of devices are being powered by ethernet these days, from IP camera's to weatherstationsthanks,
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It would be great to see user customization for fan controls offered in the Alienware Command Center. Please consider this in an updated version of AWCC, as it would be greatly appreciated. This would eliminate the need for customers to use third-party utilities such as HWiNFO64 for this purpose. Some of the competitors offer this feature and this would be an added-value enhancement for Alienware customers, especially the Alienware laptop owners.
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