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Offer entry-level consumer laptops with option for more RAM

Apr 11, 2018

3 Votes

Status: Acknowledged

I was in the market for a small/light (11.6" screen) laptop or 2-in-1. I did not care about the fastest processor, as it would be a second computer, but I did want 8GB of RAM, which in 2018 is really the minimum 90% of home/office customers need for web browsing, videos, Office, etc. None of your 11.6" home options offer more than 4GB of RAM. Worse, none of them are user-upgradeable; the RAM is soldered to the motherboard. SO I could not even buy an Inpspiron 11.6" 3179, for instance, and upgrade it myself to 8GB of RAM. As a result, Dell lost my business to a competitor. I highly recommend you at least make an option for 8GB for even your basic, cheap laptops. I would have loved 8GB in the Inspiron 3179 with a Pentium N4200 or Core m3 processor, and a small 128GB SSD. And I would have paid a premium to have that configuration. I am sure I am not alone.

Categories: Desktops and Laptops, IdeaStorm, Retail,

XPS 15 9570 wishlist -- add your wishes here too

May 12, 2017

2 Votes

Status: Acknowledged

Bought and with deep regrets, returned the 9560: - Arrived formatted in legacy boot, took an hour to realize BIOS were wrong and reconfigure- Service tag was unkown to Dell Support on day of delivery and first call- Basic web browsing was extremely laggy, apparently was a driver bugAs far as feature request: - more emphasis on quality control at the factory- no bloatware, pure Windows install- Intel Iris Graphics for those seeking power efficient option in CPU-bound workloads- 4K USB-C monitor, 27-32 inch size with 5 port USB hub to remove need to docking station and power cable- Better keyboard on par with Lenovo T and P series- Non-fingerprint magnet chassis- Keep up the excellent 4K display in the 9560. It is/was fantasticIf I get the XPS15 9570 it will be used as desktop replacement for video editing. Thanks!

Categories: Desktops and Laptops, Operating Systems, Software,

Dell Precision T7500 Severe Cooling Issue

Apr 23, 2018

2 Votes

Status: Acknowledged

You have released a product that was faulty since day 1 and I firmly believe you need to fix this issue. You have configured the BIOS to only turn up fan speeds when a CPU is at 87C average for all cores. That means you are allowing cores to hit 90C+ for absolutely no logical reason. You have server grade fans in this system that can handle high RPMs for extended periods of time, why are you letting them sit idle 24/7 regardless of if the CPUs are rendering and cooking themselves? You sold the system with processors I have, so you can't claim this is my fault. I have the largest heatsinks avaialbe for the system, as well. All I ask is that you release one last Dell Precision T3500/T5500/T7500 bios that changes the fan curve to start speeding up fans at 70-72C tops, beause only extreme workloads will ever cause those temps. Please don't let my hardware kill itself because you want to make money off of me. I'm struggling to stay afloat as it is and if this system goes bad because of this obvious issue that you didn't fix then bad on you. Not everyone can afford to upgrade their rendering machines, so don't force them to. I can use speedfan as a temporary fix (this does nothing bad to the system, don't start with me) but its obnoxious and doesn't automatically change speeds, I have to manually. TL;DR: make a revision A17 BIOS for the Dell Precision Tx500 series that changes the fan curve to start revving up at 72C average on any CPU instead of 87C average. THIS IS A CLEAR DESIGN FLAW, AND IS NOT THE CONSUMERS FAULT. My system is dust free, with fresh thermal paste and new heatsinks. I've even added additional fans to the system with no luck, you just need to change the fan curve for the main fans, that's the only way. I've tested this with SpeedFan and it works 100%. (speefan is 100% safe, don't try to use this to shift blame somehow)I'm asking for something so miniscule. Change the temperature value in the bios for the fan curve. That's it.

Categories: Desktops and Laptops, Service and Support, Small Business,

Screen lighting

Apr 20, 2018

1 Vote

Status: Acknowledged

People’s eyes suffer from the negative impact of working on the notebook the most. We should work in conditions of various lighting: day and night, grey or extremely sunny weather. Evidently, it affects the eye not in the best way. Today, the techniques for regulating the screen lighting already exist. Indeed, it would be better the function of adapting the screen light to the surrounding could work automatically. The optimal screen lighting, the needed balances, and the contrasts should be developed by the ophthalmologists. Specialists on mental illnesses can also be involved in the implementing such “health programming” since the functioning of eyes and mind is in the strong relation.

Categories: Desktops and Laptops, IdeaStorm, Healthcare and Life Sciences,

Keyboard in multiple languages.

Mar 26, 2018

2 Votes

Status: Acknowledged

Recently, many users need to write in multiple languages on their PCs and it is very difficult in some cases to find sticker for specific language. So, is it possible to create a new keyboard (virtual keyboard)? In the other words, we will keep the recent buttons and instead of writing the letters for specific language we can create something can appear virtually under each button. For instance, is it possible to create a light under each button and this light can be shape the letters of the slected language?Best,

Categories: Accessories (Keyboards, etc.), Desktops and Laptops, Software,

Nerd Up Gaming

Mar 23, 2018

2 Votes

Status: Acknowledged

In today's world everyone has some form of social media it seems.  I have thought of an idea over the years and am not sure if it is necessarily something that is around.  While I am not one of those who plays computer games I do realize that there are a good bit of college students who do.  Sometimes I feel like some of these individuals get stuck playing these games on the weekends because they don't have many friends.  So I have an idea for a new social media, it would be called Nerd Up Gaming.  And this is how it works, this would only be for college students, you would sign up with your .edu.  And then you would list the games that you play.  This way you would be able to connect with individuals at your school or surronding schoosl in the area that play the same game or similar games.   

Categories: Desktops and Laptops, Gaming, Mobile Devices,

Dell Premier configuration update

Mar 30, 2018

1 Vote

Status: Acknowledged

We are using the Dell Premier portal for quite a while. Using several standard client configurations.Sometimes a specific part (hardware or software) of the configuration isn't available.This will make the complete configuration invisible within the portal. Not knowing for us why.It should be very helpfull for us that the configuration remains visible within the portal. A status update should be attached, which tells us the configuration will change.

Categories: Dell Web Site, Desktops and Laptops, Enterprise,

To improve battery life of computer

Mar 21, 2018

1 Vote

Status: Acknowledged

We could make the screen part of the laptop detachable and put a battery in that. It would essentially function as a tablet when detached. We could also put a battery in the keyboard part as well. This would give it two seperate battery sources which would function together power the laptop.

Categories: Desktops and Laptops, IdeaStorm, New Product Ideas,

Dual laptop monitor

Feb 15, 2018

5 Votes

Status: Acknowledged

You better do if fast..the first to market wins the lion share of the profits... Please come up with a dual monitor laptop. Every one has one on their desk, except on tdy trips or travel. Wouldn't it be a site to behold if someone had a dual monitor laptop while on travel... wow!! It would force everyone else to produce one or be out of date.Respectfully,Glenn Corbett 

Categories: Accessories (Keyboards, etc.), Desktops and Laptops, IdeaStorm,

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