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Dell inspired - Chip on the shoulder

Apr 28, 2018

2 Votes

Status: Acknowledged

Transform the persona of information technology. Give the IT services industry shoulder pads! Some scientist, techies, engineers, and mathematicians drink Red Bull too! Many IT organizations could use some competitive (trash) talk to get the juices flowing a bit. Really go after Cisco and others (Facebook) in the battle to improve cybersecurity and user privacy, through continuous exploration of new technology (i.e. quantum computing). I’m no expert but at the end of the day industry leaders are in battle, correct? Be the actively working change people want to see. This may mean rolling up your sleeves and showing a bit of muscle, or lack thereof, even if the technology is not within complete grasps or cost efficient at this time. Start by bumping the “Security” menu option under the Products & Services drop down to the top of the list on the Dell homepage. Current events show government agencies leading the charge to address concerns of cybersecurity and user protection. This should not be the case. Dell can be one of the world’s most ethical companies, with a chip on its shoulder, or not. 

Categories: Advertising and Marketing, Dell Web Site, Education,

Dell Precision T7500 Severe Cooling Issue

Apr 23, 2018

2 Votes

Status: Acknowledged

You have released a product that was faulty since day 1 and I firmly believe you need to fix this issue. You have configured the BIOS to only turn up fan speeds when a CPU is at 87C average for all cores. That means you are allowing cores to hit 90C+ for absolutely no logical reason. You have server grade fans in this system that can handle high RPMs for extended periods of time, why are you letting them sit idle 24/7 regardless of if the CPUs are rendering and cooking themselves? You sold the system with processors I have, so you can't claim this is my fault. I have the largest heatsinks avaialbe for the system, as well. All I ask is that you release one last Dell Precision T3500/T5500/T7500 bios that changes the fan curve to start speeding up fans at 70-72C tops, beause only extreme workloads will ever cause those temps. Please don't let my hardware kill itself because you want to make money off of me. I'm struggling to stay afloat as it is and if this system goes bad because of this obvious issue that you didn't fix then bad on you. Not everyone can afford to upgrade their rendering machines, so don't force them to. I can use speedfan as a temporary fix (this does nothing bad to the system, don't start with me) but its obnoxious and doesn't automatically change speeds, I have to manually. TL;DR: make a revision A17 BIOS for the Dell Precision Tx500 series that changes the fan curve to start revving up at 72C average on any CPU instead of 87C average. THIS IS A CLEAR DESIGN FLAW, AND IS NOT THE CONSUMERS FAULT. My system is dust free, with fresh thermal paste and new heatsinks. I've even added additional fans to the system with no luck, you just need to change the fan curve for the main fans, that's the only way. I've tested this with SpeedFan and it works 100%. (speefan is 100% safe, don't try to use this to shift blame somehow)I'm asking for something so miniscule. Change the temperature value in the bios for the fan curve. That's it.

Categories: Desktops and Laptops, Service and Support, Small Business,