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May 17, 2017

1 Vote

Status: Acknowledged

Idea:I have idea a technology that non uses PC. only the monitor as a display device and a keyboard might be smartfon or other device …all performance will be in the cloud (EMC).Security:Login can be by using the BAR code + password and the smartphone that the user authorizes for the private cloud.Devices: Monitor with wifi, smartphone with android 4.0 +, EMC cloud    

1 Votes | 2 Comments

Categories: Enterprise, IdeaStorm, New Product Ideas,

XPS 15 9570 wishlist -- add your wishes here too

May 12, 2017

1 Vote

Status: Acknowledged

Bought and with deep regrets, returned the 9560: - Arrived formatted in legacy boot, took an hour to realize BIOS were wrong and reconfigure- Service tag was unkown to Dell Support on day of delivery and first call- Basic web browsing was extremely laggy, apparently was a driver bugAs far as feature request: - more emphasis on quality control at the factory- no bloatware, pure Windows install- Intel Iris Graphics for those seeking power efficient option in CPU-bound workloads- 4K USB-C monitor, 27-32 inch size with 5 port USB hub to remove need to docking station and power cable- Better keyboard on par with Lenovo T and P series- Non-fingerprint magnet chassis- Keep up the excellent 4K display in the 9560. It is/was fantasticIf I get the XPS15 9570 it will be used as desktop replacement for video editing. Thanks!

1 Votes | 0 Comment

Categories: Desktops and Laptops, Operating Systems, Software,

Alienware 17 2017-2018

Apr 12, 2017

4 Votes

Status: Acknowledged

Google translate (french ---> english)                       Hello, I am giving you some ideas to improve the Alienware range    To start one of the big problems of the Alienware with gpu series 10, it is the lack of USB 3.0. Adding 2 more on the sides would make the product easier to use, because having to use a USB HUB is really not pratical to plug in (blu-ray player, sd card reader, keyboard-mouse, usb headset, external hdd, smartphone, audio dac, etc...).   To continue on the defects, there is that of the temperatures of the components and the distribution of the heat. Initially, the use of a vapor chamber will transmit the heat equally to the heatsink. Next, add small heatsink (copper or aluminum) to the PCH and a third fan 'small and fine) aspire fresh air in front of the alienware beside the speakers, to cool the ssd m.2 nvme that heat up so throttles. This will allow to cool all the pc (motherboard, battery, ram, keyboard, etc...). And in a third time make a larger grid under the pc and use an insulating material as some competitor model do.   Then improve the idea of the graphics amplifier which is a great idea by the way, with 8x or16x pci-e cabling, or using the proprietary port and the thunderbolt 3 usb simultaneously or improve the proprietary port so that it support 8x. The wiring in 4x current is not futurproof because with the test one finds that the 4x bridles the performances of the new GPU.   Otherwise I congratulate the engineers from Alienware for the speakers part because frankly they sound good, but at the electonics this is not right. I suggest the use of a high-end DAC 24 or 32 bits with audiophile capacitors (Wima for example) then one amp for the right channel and another for the left, allon a pcb mechanically insulated (plate in aluminum to limit interference). For audio outputs it would be necessary to separate microphone and audio then propose 2 outputs jack 3.5mm (gold plated) with the function "balanced" but also a spdif output. If not for the software, keep thet of Nahimic audio, it is well thought out. It is a shame to have to buy an external USB DAC (that one can not connect because more usb free) which makes us lose the binaural sound of Nahimic.   To continue the Alienware they always have unique designs with hyper premium materials BUT it would be great to change the disign of the power supply as the competition (evga or razer) would reinforce the unusual character of the Alienware whth a unique charger in his genre !!!   Finally, with the evolution of the technology, it would be claver to make your screens evolve towards Quantums Dots and HDR 10, whether for IPS or even TN It would be good if the model 17 is eqipped with an OLED slab like the 13, with in addition a screen refreshing top and a latency adapted to the competiton.   Thank you for listening to me. Iknow this message will never be taken seriously by DELL and Alienware. But if you can at least put more usb this would already by great. We like this brand but we have the impression that it loses in innovation against the competition for 2years, reenter you I beg you and deployed the flag at the head of Alien ;) !!! 

4 Votes | 0 Comment

Categories: Gaming, New Product Ideas, Alienware,

Better ergonomic mouse based on fingerstyle guitar

Mar 28, 2017

4 Votes

Status: Acknowledged

Three years ago I began to suffer from RSI caused by prolonged and intense mouse use as part of my work as an environmental modeller. My office (an engineering firm) generously offered to pay for whatever equipment I needed, so was able to test several ergonomic mice in the market. None of them well enough to completely relieve my symptoms. I then decided to build my own mouse.I started my design from the fact that I can play fingerstyle guitar (plucking) for hours without issues, yet 15 minutes of working with a conventional mouse will bring on my symptoms. This suggested that instead of pushing down to click on mouse buttons, pulling in my fingers to click (the way I do when I pluck a guitar string) was the ergonomic way to do this.The other differences between clicking a mouse button and plucking a guitar string involve the range of motion (ROM) and the force applied. A mouse button has an ROM of a couple of millimeters, but plucking a guitar string involves at least 20 mm. In theory the small ROM in a mouse should be a good thing, but it is not because it takes more force to click the button than to pluck a string. Most ergonomic mice use the same buttons as conventional ones. Some ergonomic mice had buttons are lighter than others (including touch mice), but they pose a problem of accidental clicks that required me to lift my fingers while using them. I realized that the solution was to use the principle of a lever: increase the ROM to click the button, thus requiring less force to do so while avoiding accidental clicks. To achieve this leverage, the point where the finger clicks the mouse should be farther forward of the mouse button. This revises a feature found in all mice, conventional or ergonomic, where the finger is right over the buttons.I have attached a picture of my mouse. It is actually built of two travel mice, one piggybacked on the other. The one on top has no electronics but has the buttons, the other on the bottom has the electronics. The levers used to click the buttons are caps from a medicine bottle. The body is a piece of foam.One the left side is a padded button for the thumb, which is the middle click. Due to the placement of the wheel, I could not build a lever for this button. Using the thumb made sense, since it is the strongest digit on the hand, but does nothing on a conventional mouse.My travel mouse had a large wheel, which I retained because I found it to be easier to use. But the big change I adopted was to move the wheel farther to the front of the mouse, which I achieved by cutting off as much of the PCB as possible. The advantage of this placement is that it prevents my fingers from curling or bending back to turn the wheel. I also wanted to place the wheel even lower but I could not do so without radically modifying the mouse. Again, this goes against the convention of placing the wheel on top of the mouse.The other innovation I wanted to put in was to place the mouse wheel over the pointing finger rather than the middle. This is after all the finger I use to turn the wheel, and often the one I use to click it. An informal survey of my co-workers showed that they do the same thing. But like the QWERTYY keyboard, there is really no strong reason for the mouse wheel to be between the two buttons other than symmetry and tradition. Others might prefer to use their middle fingers to operate the wheel, but still use their stronger index finger to click it. The remarkable thing was that after I came up with my mouse with the idea to click a button by pulling in my fingers, Microsoft came up with the Sculpt mouse that had this feature. I tried it, but I went back to my homebuilt mouse. The Sculpt was too big for my hand, and it did not have the leverage (as well as the other features of my mouse).My mouse completely stopped my RSI. I enjoyed it for about a year until the buttons started to fail, and I did not have the energy to rebuild it. Fortunately I found your Dell WM 311 which I believe helped my symptoms though its lightness and low profile. It did not completely eliminate my RSI but if I took enough breaks I was able to avoid the pain. A week ago the middle button on this mouse stopped working, and I learned that it is no longer in production. This morning I received what is supposed to be closest model to it available, the WM514, but it is larger and heavier. I am concerned that I will soon need to resume my search for the perfect mouse. I therefore hope that you consider my suggested design elements so that I won’t have to.

4 Votes | 1 Comment

Categories: Accessories (Keyboards, etc.),

Windows 8 Secure Boot

Oct 27, 2011

17 Votes

Status: Under Review

As an avid Linux user I would like to ask Dell to either have an option in the Bios to disable Secure Boot or an avenue to boot into a second OS.  Status Update:  This idea is currently under review.  Please understand that our ability to share information during this time will be limited. 

17 Votes | 3 Comments

Categories: Desktops and Laptops, Operating Systems,

Ergonomic Key Pad for Digital Artists & Creators

Mar 18, 2017

4 Votes

Status: Acknowledged

I noticed that Dell is attempting to foray into the Digital Artist field; the stylus for the Dell Canvas sporting Wacom tech, says to me that they're serious. What these Interactive Pen Displays lack - particularly the larger ones that take up more space - is a comfortable, efficient means of accessing a vast array tools and functions within a program. The Dell Canvas ships with the "totem" radial dial, but it doesn't strike me as ideal, and isn't viable on a vertically-mounted display. Even Wacom hasn't managed to release an outstanding solution; most professionals are partial to using keyboards, and neither the Wacom ExpressKey Remote, nor the buttons on the side of their Intuos & Cintiq tablets are effective at increasing workflow. I used a 27QHD cintiq for a year, with my keyboard awkwardly on my lap (lack of space), and used the ExpressKey Remote for the first two days before never touching it again. What Digital Artists need is a specially-designed "Gaming Pad". I've been using a Logitech G13 for the past year, and it's such an amazing difference; I'm 85% confident that it would be a roaring success, and if I had the skills to design a prototype and the necessary drivers myself, then I'd be on Kickstarter right now. While I'm content to go on using the G13, with the knowledge that it could be so much better, I'd love to see the concept pushed to the next level. If the G13 had two analog sticks (one customizable, and one that instantly snaps to the directional Hue), and a touch strip (similar to those on the Cintiq 24HD), it would be incredibly efficient, and drastically improve workflow. The overall position of the upper keys on the G13 is very comfortable, so I'd take that layout into consideration and adapt it to be more suitable. Here's a quick example of what I mean And here's how I have mine configured: (I'm about 2 buttons short; 4 at the bottom right would've been perfect). It's targetted at gamers, but accidentally caters extremely well to professional creators. Someone definitely needs to capitalize on that.     tl;dr - build a custom Gaming Pad accessory, designed for professional artists. Set the drivers up to support changing of Hue & Brightness using an Analog Stick & Touch Strip. Give it 30+ customizable buttons and TWO analog sticks(or an up-left/down-right facing toggle fin - important to have something more than just 1 analog). Succeed at something that every other company has failed to address for over a decade.

4 Votes | 5 Comments

Categories: Accessories (Keyboards, etc.), IdeaStorm, New Product Ideas,

Realtek processor limited to 10-100 Mbits/sec

Mar 18, 2017

3 Votes

Status: Acknowledged

I have just purchased a new Inspiron AIO 22 3000.  Although my IP provider sells me 200 mbits/sec download speed I only get 100 on this new machine.  My other older Dell machines get 200.My idea is that Dell should stop equiping new models with 10-100 processors and make sure that all are 10-100-1000.  100 maximum is obsoleteI received good service from Dell who have agreed to my returning the machine for a full refund. 

3 Votes | 3 Comments

Categories: Desktops and Laptops, IdeaStorm,

XPS 15, USB-C on both sides

May 10, 2017

1 Vote

Status: Acknowledged

The XPS15 I have has only one USB-C port on the left side of the laptop. Currently I would like to use a Displayport, network (RJ45) and some extra USB ports. With this I do not want to take my docking station with me and I was looking for a portable solution. Now I have a few USB-C extentions for DP en network but I cannot use them at the same time because the laptop has only one USB-C port.My suggestion is to put another USB-C port on the right side of the laptop. It does not have to be a loading port.

1 Votes | 0 Comment

Categories: Desktops and Laptops,

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