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Ideas:   All | Recent | Trending | Comments

Price in Quotation not stay in Premier portal

Feb 4, 2016

2 Votes

Status: Acknowledged

Hi, I have noticed when the quote across the month but still within the quotation validity, the price will get changed in Premier ordering portal.It caused our ordering process difficult. I have to make sure the amount in the quotation is correct right before I submit the request for approval. But still, I checked 2 days ago and order today, the shipment and handling charge changed!!It is not a big amount, but I have to amend our PO otherwise it will cause mismatch when invoice arrived.Few months back I had the same issue in which all the prices get changed, and required our Account manager from Dell to honour the order.Can the Premier portal be more professional?Thx 

2 Votes | 3 Comments

Categories: Dell Web Site, Service and Support,

Dell Outlet needs your help creating a new interactive buying guide.

new features in outlet searching

Feb 27, 2012

1 Vote

Status: Implemented

I do NOT want to be recommended to. OFten I have a vague set of specs that I am looking for to fulfill a clients needs and I am looking at many configurations. KEEP the search criteria on the side but keep or add the following items to choose from:keep family & model breakdown (optiplex vs inspiron)add i3 vs i5 vs i7 to replace "intel core i"scale up memory choices to reflect current configurations: below 4g, 4g, 6-8g, above 8 gigremove cd-rom/dvd choicesI never use the rest of the options as those are not criteria on which a purchase would be based.Status Update: This idea has been implemented by the Dell Outlet team. Thank you for posting!

1 Votes | 1 Comment Join Storm Session

Categories: Dell Web Site,

Dell Outlet needs your help creating a new interactive buying guide.

Sorry. No inventory ... was found at this time.

Feb 21, 2012

4 Votes

Status: Under Review

I'd like to see the shopping experience simplified by 100-fold by only listing systems that are in stock.  It's like having empty shelves at the store - what was there? was it better? will it be back? was it a better deal?.  Currently, you have to click on the system listed, then Check Prices to see if there are any in stock.  I'd like to see a more streamlined approach to selling these:  Click on Servers and see a list of currently-in-stock systems, then have the ability to filter that list by model, memory, drives, etc.Status Update: This idea is currently under review by the Dell Outlet team. Please understand that we will be limited in the information we can share during this process.

4 Votes | 1 Comment Join Storm Session

Categories: Dell Web Site,

Enhance Download & Drivers page

May 28, 2011

52 Votes

Status: Under Review

Having muddled around with the Downloads & Drivers page, trying to add updates only to find I did it in the wrong order which caused problems with my Dell, my suggestion is that for users who log in and supply their Service Tag, have the list that displays show the recommended updates in the correct order to be installed, based on How to Download and Install Drivers in the Correct Order.  Or at least have a link to it from that page.  I think that page needs some work anyway because even after I installed a bios update, it told me I needed the bios update.   My experience with it left me frustrated enough that I've decided to wait to use it until it's more "fool proof" because I'm obviously a fool. Status Update:  This idea is currently under review.  Please be patient as we are limited in the information we can share during this process.

52 Votes | 9 Comments

Categories: Dell Web Site, Desktops and Laptops, Service and Support,

Implement OPENID : Make it easier for the user

Feb 22, 2011

11 Votes

Status: Under Review

A situation: Suppose that you have 100 friends, and each of them call you by a different name. The situation will make me a nut. I wont be able to remember all my names. Its difficult for me to memorize 100 different names. Maybe there are geniuses who can remember more, but even they will admit that its not easy to do so.   How many names do you people have? For me, I have a nickname and I do have my real name. I really dont like the idea of having 100+ names for myself. How many websites have you registered to? I cant even remember all of them. What if I need to register to each of them seperately. I might need to remember so many different credentials. I might forget those. I can ofcourse use the " Forgot my password" feature provided by most websites. But isnt it easier if all of these websites identify me based on a single credentials. Thats what I'm going to talk about in this suggestion. How many of you do not have an account on Google/Yahoo/Facebook ? Im most of you are members here. Why not use the OpenID API provided by these providers on Dell.com What is OpenID? This is OpenID. You can log onto a website with your Google/Yahoo/Facebook etc. credentials. It is 100% secure and it can make the registration process for users easier. All the profile details are automatically imported to our website.  You dont need to remember all the different credentials you use to register to different websites. Instead you can use your Google/Facebook/Yahoo credentials to log onto Dell.com. If OpenID is implemented for dell.com, we can have more users coming into our website without the tedious registration process.   

11 Votes | 2 Comments

Categories: Dell Web Site,

SIMPLIFY. SIMPLIFY. SIMPLIFY. DELL WEBSITE.

Feb 18, 2011

93 Votes

Status: Partially Implemented

LOOK AT THE DELL.COM HOMEPAGE:   NOW, LOOK AT WHAT YOU SEE ON DELL HOME: DO YOU NOTICE ANYTHING DIFFERENT USER INTERFACE WISE? THE DELL HOME SITE IS FILLED WITH REDUNDANT LINKS AND TEXT THAT MAKES THINGS WAY TOO COMPLICATED,  LOOK AT HOW MANY WAYS I CAN ACCESS THE LAPTOP SECTION FOR EXAMPLE.  I HAVE THE TOP MENU BAR, THE SIDE MENU BAR, AND THE ICON SELECTION MENU IN THE CENTER.  THIS MAKES IT WAY TOO COMPLICATED FOR CUSTOMERS.  HERE'S WHAT YOU NEED TO DO.  MERELY PHOTOSHOPED BUT WHAT I NEED TO SEE AND ONLY SEE: EASY TO NAVIGATE. WAY LESS CONFUSING TEXT AREAS. THIS NEW FORMAT IS MY PROPOSAL AND I WOULD GLADLY WORK WITH DELL'S DESIGN TEAM TO IMPROVE THE USABILITY OF THEIR WEBSITE, PLEASE UPRANK IF YOU WANT A SIMPLER AND EASIER TO NAVIGATE DELL WEBSITE!

93 Votes | 10 Comments

Categories: Dell Web Site,

Have a 'Send this build to a friend' option on website

Sep 22, 2010

29 Votes

Status: Implemented

 I regularly go on the Dell website to spec-out a computer for friends and family members, but find I either need to take a screenshot or have them standing next to me when I do it, which is completely unnecessary. Once I have finished customising a build, there should be a nice, simple button I can press which allows me to email that spec to somebody else.  Simply copying and pasting the URL doesn't work, as it just reverts back to the default page for that build. You could even take that one step further and have staff spec-out a system for a potential customer if they're afraid to go through the process themself. Status Update:  When you have configured a system and placed it in your cart you now have the option to email it to another party. Thank you for posting!  

29 Votes | 2 Comments

Categories: Dell Web Site,

On FaceBook Dell Spot add something to denote it`s a Canadian site.

May 13, 2010

5 Votes

Status: Implemented

I think Dell Spot should show on the page, that they are Canadian. There is only one small reference on the home page that shows where they are and it`s a Twitter link. Perhaps inside the Blue Dell circle, you could put CA. or the Canadian flag. Something to make the reader realize it`s not a US site. http://www.facebook.com/photo.php?pid=3892826&id=8881663795 . Status Update The links provided in the updates now show they are for Canada

5 Votes | 4 Comments

Categories: Advertising and Marketing, Dell Web Site, Sales Strategies,

Fix the "Help me choose" option on the Dell website

Jan 19, 2010

9 Votes

Status: Implemented

 I appreciate that Dell has improved the performance of the "Help me choose" button while configuring a system.  What I don't like is that the results are not fully displayed so there isn't really any help.  The window or content should automatically adjust to the customer's browser settings or have the option to open the window more.  Here's a shot of the window that opened up on my browser. Status Update Per jervis961: I can now expand windows and I like how some of the info is now incorporated in the webpage to show on mouse over.

9 Votes | 1 Comment

Categories: Dell Web Site,

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