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"Parts for Your Dell" Needs Serious Overhaul

Sep 5, 2015

1 Vote

Status: New

I was looking at this the other day when thinking about upgrading my system.  According to the Dell UK site the Alienware 18 is no longer offered here, but you can still examine and purchase the system in North America.  This is really helpful as it allows you to review all the possible other components that work with your machine's form factor, even if they weren't offered in your country at the time... After nearly 10 years of using the "Parts for your Dell" service, however, the biggest problem with it is it's DEFINITELY NOT helpful!  If you run into a hardware fault that requires replacement during warranty, you discover you can exchange that component(s) for a more powerful one at cheaper cost rather than outright upgrading it; except the website never offers this. What I, and I suspect a lot of people would like to see, is an overhaul of the system that shows other components besides memory chips that can be upgraded at their non-support price, tailored to one's contract.  Then if there's a problem that can't be solved by a maintenance call-out, a technician can provide the discounted upgrade price there and then, in addition to the option of simply replacing the component.

1 Votes | 0 Comment

Categories: Dell Web Site, Service and Support,

Axis Capital Business Funding Review in jakarta - Reasons Why Your Credit Card Is Declined

Sep 5, 2015

1 Vote

Status: New

You may be confident in stepping out of your house and going grocery shopping with no cash in hand only to find out that all of your cards are rejected. Sometimes, there is just a glitch in the system or your card may just have a little scratch in its magnetic stripe. In other times, you discover your account has been frozen.   You may start wondering why and how it is being frozen. Your provider may have a practical reason to freeze your account. Axis Capital Business Funding, a credit loan source for small business owners in the United States identifies some of the primary reasons why your card may be frozen:   1. Fraud Alerts   Credit card issuers can trace fraudulent patterns and recognize dubious transactions through its detection formulas. In most cases, these systems work well at preventing unauthorized purchases, and your account will be frozen when a potentially fraudulent transaction is detected. This is one of the protection protocols of issuers to prevent their clients from possible scams. To prevent false fraud alerts that may freeze your card in the midst of process resulting to lumps of embarrassment, you should contact your credit card issuer before making large transactions.   2. Default   If you haven’t paid your loans or if you are spending more than your limit, it is just default that your issuer freezes your account to prevent you from further digging of your grave. The duration of the freeze may depend on both the card issuer and the customer. It’s unlikely that your account will be frozen immediately after missing a single payment, but it’s a pretty safe bet that your card will stop working after missing two. If you ever miss a payment for any reason, contact your card issuer as soon as possible to explain the situation, and to arrange to make up the payment as quickly as you can. Once your account is in good standing, you should be able to use your card again. Keep in mind that missing payments on your credit cards not only risks a freeze, it also damages your credit.   3. If You Cancel the Primary Cardholder’s Account   There was an instance when one cardholder has her ex-boyfriend as primary holder. When they broke up, her ex went to Jakarta, Indonesia while she enjoys the credit card with high limit only to find out that he had closed the account. Now she is faced with the debts alone and the remaining balance on her death bed.   Most card issuers will still display the account in the user’s online profile for several months, if only so that customers can track the status of their remaining balance and payments.  

1 Votes | 0 Comment

Categories: Environment,

Reutilized and/or recicled Dell Keyboards

Aug 31, 2015

2 Votes

Status: Acknowledged

I'm not quite sure about the process fabrication on Dell Keyboards, but since there are plenty of companies who are reutilizing plastic bags and turning them into "wood"-like material wich are really resistant and beautiful I thought that it is a good idea to make Dell Keyboards of the same material. Here in Brasil there is a company who is actually going to build a pier with this material, since is plastic and its way more resistant to the salt water than wood. Even the Nails are made of reutilized plastic and are as strong as the common metal ones, and since this material is completely moldable it wouldn't be a problem to actually produce thos keyboards. I coul'd even reduce the costs of material to Dell, and create a new income. I'll show you an example of this material below. And I would apreciate some feedback of the Idea.   Here's a trash-can made with the plastic "wood" as well as the pots at the back.Thanks for your time reading this idea!  

2 Votes | 0 Comment

Categories: Accessories (Keyboards, etc.), Environment, IdeaStorm,

16:10 1920x1200 or higher resolution screen for high-end laptops

Aug 30, 2015

3 Votes

Status: Acknowledged

Dear Dell, There are a few forums on the Internet about this topic and it has even been mentioned here on IdeaStorm a few months ago http://www.ideastorm.com/idea2ReadIdea?v=1398262327163&Id=0877000000091OKAAY I know that the industry has shifted to 16:9 1080p and I am not here on a one-man crusade to change this, but I think you should consider offering the choice of a 16:10 screen for high-end laptops. There are a lot of benefits of 16:10 resolution. I just graduated in Engineering and there are many students all over the place who would have bought 16:10 laptops if they had the choice. The same applies to the general public. There are many people studying or working in Engineering, CAM/CAD, Graphic Design, Business etc. that would absolutely love a 16:10 screen. 16:9 just doesn't work here. Even some gamers buy 16:10 monitors. Games with Hor+ scaling are better in 16:9 and with Ver- are better in 16:10 - it's a matter of personal preference. I currently have a 2008 Dell XPS  M1730 16:10 Laptop and I am was thinking to upgrade to an Alienware 17. But I would NEVER EVER downgrade from 1920x1200 to 1920x1080 SEVEN YEARS LATER while paying so much money. I guess I will be left to buy newer parts for my current laptop. As Ralphpeters said in his thread, not everyone buys laptops for watching movies, or playing games for that matter. MS Office and many other software that I regularly use are eating more and more in to the screen space. And yes, people are willing to pay a small premium for 16:10. But I would like to add that most people would look at the price while choosing and they need to be educated and aware of the differences between the  aspect ratios in the form of photo/video explanation and examples.   I want to buy an Alienware 17 and I am not a massive gamer. There are people like me. I just need a portable good looking beast (with lights - haha) that I can take with me all over the place. I use a lot of CAD software (SolidWorks), Business, Photo Editing, Trade and Charting software and you can't imagine how much difference the 120 extra lines make. I also play RTS and FPS games occasionally. Would you please comment on my post? WIll there be any Alienware 17 or 18 with 16:10 screens in the future? Regards,RR

3 Votes | 2 Comments

Categories: Accessories (Keyboards, etc.), Desktops and Laptops, Alienware,

I would love to receive a Dell Chromebook 13 for review on my Youtube Channel and Site: Chrome Unboxed

Aug 27, 2015

2 Votes

Status: New

After a brief discussion with customer service, I was directed here to make a suggestion about providing Chrome Unboxed with a review unit of the upcoming Dell Chromebook 13.  For almost 2 years, I have been reviewing exclusively Chrome OS equipment.  My channel has 7000 subscribers and almost 1,000,000 views. As a very affordable advertising method, allowing me to review one of the Chromebook 13's would give you tons of exposure for very little investment.  My viewers are all very, very interested in Chrombooks and the interest in this device is very high. I hope this request makes it into the right hands and I hope to hear back soon!  Thanks for your consideration!

2 Votes | 1 Comment

Categories: Advertising and Marketing, Desktops and Laptops,

Laptop touchpads on the right rather than center

Aug 26, 2015

1 Vote

Status: Acknowledged

Using an external mouse places the cursor control on the right side of the laptop. Using a touchpad places the cursor at the centre of the laptop.Why not have the touchpad move to the right side of the laptop, beneath the direction keys, rather than centered beneath the space bar?Pros of right touchpad: functional; palm wouldn't accidentally touched it when using keyboard; shortcut keys are mostly located on the left side of the keyboard; a cursor-keyboard collaboration is easier i.e. after selecting things using cursor and needed to followed by an "enter" or such commands, user just have to slide the hand up.This idea is mainly for laptop with no need for CD-rom. I am using a Dell 5447 and thought it would be nice to see the touchpad on the right side of laptop, which with that, I would probably omit bringing an external mouse altogether, and am sure it applies to lots of similar users, and probably high functionality for designers, etc.

1 Votes | 0 Comment

Categories: Accessories (Keyboards, etc.), Desktops and Laptops, IdeaStorm,

Study hardware failures and modify products to reduce long term failures.

Aug 24, 2015

1 Vote

Status: Acknowledged

Dell is known for making poor quality computers. Dell should try to rectify this. One way to do that is to offer people money for failed out-of-warranty equipment so that your engineers can study why it failed and hopefully prevent failures in new models. If failures in the field go down, people will be more inclined to purchase Dell computers.

1 Votes | 0 Comment

Categories: Desktops and Laptops, IdeaStorm,

Use CoreBoot for system firmware

Aug 24, 2015

1 Vote

Status: Acknowledged

Dell should put together a team of developers to implement support for its hardware in CoreBoot so that it can be shipped on all of Dell's new hardware. If Dell could make it blob-free and updateable from a Linux-based USB key (such that regular distributions could update it), that would be even better. It would be a good idea to install a physical hardware jumper to allow/disallow flashes for security. If Dell does this, it could offer people s product no other major OEM offers (one whose security could be audited at the firmware level). It would be a significant differentiator at a time when people are particularly privacy conscious.

1 Votes | 5 Comments

Categories: Desktops and Laptops, Operating Systems, Servers and Storage,

Illuminating keyboard

Aug 23, 2015

1 Vote

Status: Acknowledged

Illuminating keyboards:Using LED's under keys will help users to use it in the absence of light along with the option of keyboard lights on or off. Or Luminescent materials such as phosphors can be used to print the letters on the keys, any way this has its own advantage and disadvantage. (OR) Laptops can be built-in with flash lights that would help to find the keys in absence of light. 

1 Votes | 1 Comment

Categories: Accessories (Keyboards, etc.), Desktops and Laptops, Environment,

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