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If it's not compatible, don't offer it

Nov 15, 2014

4 Votes

Status: Acknowledged

Windows 8 or above has proven to be the least agreeable operating system Microsoft has put out; applications like Office have peculiar compatibility issues considering, but when it comes to pairing 3rd-party software with 8 or 8.1, Dell's offerings could be more thorough.Take PowerDVD as an example - with the system I purchased in October, it came with version 12 so I could play DVDs and Blu-Rays.  As I've discovered recently, however, this build isn't actually compatible, and it either hangs or crashes completely more times than work properly, even before you play a disc with it!PowerDVD was offered as a freebie so there's not much I can do about it after-the-fact, but I would ask that the configurator for systems is given better awareness to what software is/is not compatible, and Dell ensures there are alternative options available to customers.

4 Votes | 0 Comment

Categories: Dell Web Site, Software,

Venue 11 Pro Dock Cable

Nov 20, 2014

2 Votes

Status: New

It would be nice to use our Venue Pros as both a desktop and a tablet at the same time.  I often do WebEx where I need my machine docked yet I want to take notes.  With the tablet in the dock you really cannot use the stylus. Idea is to offer a dock cable.  One end plugs into the 40pin connector on the dock, the other to the connector on the bottom of the tablet.  This allows us to be docked and use the stylus at the same time.   Alternative idea is a dock that allow you to lay the tablet flat for writing or upright as a monitor.  

2 Votes | 1 Comment

Categories: Accessories (Keyboards, etc.), Desktops and Laptops, Mobile Devices,

A mobile studio/device for artists

Oct 30, 2014

5 Votes

Status: Acknowledged

I want the best touch mobile device that is compatible with the best digitizer accessories (namely, wacom). As a 20 year graphic designer and front-end developer, I have come to love and trust wacom for the best pens and tablets. The last 5+ years I have migrated into UI/UX and my job is to constantly make fast notes and wireframes, quick design drawings, and instant prototypes. I have not found a mobile device that could get me off paper and into a digital studio without a lot of file and hard drive swapping. I was looking at the XPS ultrabook as just the best idea, being a tablet for drawing, and a laptop for my design and dev applications. The biggest reason I wont purchase one right away is that it is not compatible with my trusty wacom pen. I have a bamboo stylus touch, the best stylus on the market. Some tablets will work with the bamboo but these dont feature windows 8.1 or the ability to double as a laptop. I want one device, mobile, touch and cpu, to be everything I need and I believe there is an army of users like me who are waiting for the same device.

5 Votes | 2 Comments

Categories: Accessories (Keyboards, etc.), Desktops and Laptops, Mobile Devices,

Smart Desk Concept Issues.

Nov 11, 2014

4 Votes

Status: Acknowledged

I recently came across the blog link for the Smart Desk and Ultrasharp Monitor concept located here and while I like the design I am sure that there are a number of issues with it. I personally have a triple monitor setup with a touchscreen mounted in front (in a similar vein to the concept design) which you can see here. As you can see it is not too dissimilar from the proposed  workstation setup in the post. My issues are thus:1: The touchscreen must be able to tilt to at least a 20 degree angle from the desk. After about 3 months of using this set up I have had the touchscreen in a number of positions (from completely flat to around a 40 degree angle). For me 20 degrees is the optimum. I fail to see how a configuration that requires you to look directly down at the touch screen for controls and then up to the display monitor mounted at a 90 degree angle will lead to anything other than back pain and frustration. The current configuration also precludes a user from seeing all available information across the two screens at a glance. I'm sure this has already been considered by the R&D team, but if not it certainly needs rasing. 2: Auxilary input devices (mouse and keyboard) are required in my opnion. More than this, I feel they need to be integrated into the design rather than 'optional extras' as they will be practically compulsory. Again speaking from personal experience I used only the Windows 8 on-screen keyboard for about a week before it became completely untenable. The typing position will never be comfortable, the lack of feedback from the creen feels odd and wpm drops for me personally by about 40%. I realise the intention of the touchsreen is to replace traditional input devices (given that the demo video includes a lot of controls and user interface design that appears to be bespoke), however I strongly feel that this is untenable. Regardless of how ambitious the project becomes, and how much collaboration is garnered from third parties (Adobe springs to mind given the demo), it will be virtually impossible to create enough tailored interfaces to replace a single users entire workplace stack, at which point a mouse and keyboard likely become a necessity. Excluding these items within the design concept also effectively limits the hardwares use to audio visual professionals. I for example as a software developer am in a largely typed industry, and will rarely use any of the features presented in the demonstration. I strongly feel that such a concept however still has merit for such industries (I for example use mine as a content consumption device while not working, and as a control panel and application launcher using rainmeter when I am). I beleieve strongly that there is no need to pidgeonhole this purely into a design marketplace and thus limit potential adopters, which to me is what the demo video clearly does. Thanks. Chris. 

4 Votes | 1 Comment

Categories: Accessories (Keyboards, etc.), Desktops and Laptops, New Product Ideas,

Elliott Tool Technologies: Metal Finishing

Nov 22, 2014

1 Vote

Status: New

Burnishing Tools - ID Roller Burnishing Tools - Boring Bar Style Carbide-Roll Burnishing Tools - OD Roller Burnishing Tools - Carbide-Roll Burnishing Tools - Diamond Burnishing Tools   Mechanical Joining Tools Mechanical Joining is a process used to join tubular elements to fittings or flanges by roller expanding or swaging. The joint created is far superior to welded or brazed joints. Elliott Mechanical Joining Tools have a wide range of applications in aerospace, hydraulics, automotive and other industrial applications.   Ellip-Deburr Tools The Ellip-Deburr tool is an excellent tool for deburring holes on curved or elliptical edge surfaces. With its spring loaded and self centering pilot the tool produces an even chamfer around the circumference of the hole. The Ellip-Deburr is a proven tool for deburring oil holes in crankshafts.   Back Chamfering Unit The BCU is an excellent tool for machining back chamfers from the front side of the component. The tool eliminates deflection by piloting in the component bore and is very repeatable because it actuates off of the face of the component. The standard cutters produce a 45 degree chamfer angle but special angles and radii are available on request.   Internal Recessing Unit The Internal Recessing Unit (IRU) is the most efficient method of machining single or multiple grooves in one operation. The Elliott IRU is recognized as a “best in class” tool for machining metering lands in hydraulic valve bodies.

1 Votes | 0 Comment

New computers list of order of important things to do and the order to do them

Nov 21, 2014

1 Vote

Status: New

This idea could be applied to a number of different activities, but should be included in PAPER form or as an intro spash screen on every computer... "Excited about your new computer?  We know you want to jump right in, but these are extremely important things you should do RIGHT AWAY, and in this order..."  I honestly don't know what the steps should be, but the average car manual does a better job of telling you how to break in an engine, and what the maintenance schedule should be. These all have to be done, but in what sequence?  Set up password, connect to internet, set up security, make back-up, system image, boot media, etc.  Buying a computer is very confusing and stressful without the need to be.   I have repasted my cpu, vacuumed the ports, updated drivers sporadically and randomly, stumbling along spending hours finding this basic and real world information on the internet.  The vast majority of us are not techincal gurus, and hate not having it made clear what we are supposed to do from the manufacturer.  Nine times out of 10 I end up looking at some 15 year old kid's You Tube Video to figure this stuff out.  

1 Votes | 0 Comment

Categories: Service and Support,

Dell {MultiTouch : MultiTouch Region} Drafting Tablet

Nov 21, 2014

1 Vote

Status: New

Dell {MultiTouch : MultiTouch Region} Drafting Tablet Dell Precision Tablet   Operating System: MS Windows 10 Ubuntu   Screen: Screen Aspect Ratio: 16 x 10 Screen Size: 16.0" X x 10.0" Y Screen Resolution: 2560 X x 1600 Y at 60 HZ Pixel Per Inch (PPI): 160.0 Contrast Ratio: 2000 : 1          (Native) 2_000_000 : 1     (Dynamic) Viewing Angle:    {176° X : 176° Y} Screen Backlight: Local Dimming Full-Array LED Panel Type, Surface: IGZO LCD, In-plane switching...   Touch Specifications: Multi Touch: 16 Point Multi Touch Regions: 4 Regions   Stylus Specifications: Stylus: 2048 levels of Stylus pressure sensitivity and tilt recognition An Assortment of Styluses : Stylus Grips : Stylus Nibs Compatible with Dell {MultiTouch : MultiTouch Region} Drafting Display ...   CPU: Intel Broadwell   GPU: Nvidia   Memory: {16 GB : 32 GB} RAM 1600 MHZ   Hard Drive: Sata 3.0: {256 GB : 512 GB : 1024 GB}   Wireless Connectivity: Intel Dual Band Wireless-AC 7265 (802.11ac 2x2) Bluetooth 4.0   I/O Ports: USB  3.0: 4 HDMI 2.0: 1 DisplayPort 1.2 | 1.3: 1 Microphone: 1 Headphone:  1 {SD : SDHC : SDXC} UHS 1.0 | 2.0: 1 UFS (Universal Flash Storage): 1   {BIOS : UEFI} Enable Disk Imaging to an {SD : UFS} Card (OS) Enable Booting From an {SD : UFS} Card   Sensors: 3-Axis Accelerometer 3-Axis Gyroscope 3-Axis Magnetometer   Audio: Internal Stereo Speakers || {Internal : External} Piezoelectric Speaker   External Finish: Matte Black   External Design: Front: Flat Back:  Flat Corners: Curved   Dimensions: X:       x cm Y:       y cm Depth:   [2.00 .. 2.50] cm Weight:  [4.00 .. 5.00] lbs  

1 Votes | 0 Comment

Categories: Education, Gaming, New Product Ideas,

Relocate the Alienware Card Reader

Nov 9, 2014

4 Votes

Status: Acknowledged

Alienware card reader is located directly above the DVD drive. Unfortunately, this is very problematic as users can accidentally put memory cards in the DVD drive since the drive itself is a slot-loading variant. Once it's there, rescuing it can be very difficult. Dell should relocate the card reader to another location. For example, the empty space between the right-side USB 3.0 ports and DVD drive is vacant. Dell can also relocate the card reader to the empty space next to the audio ports on the left side of Alienware.

4 Votes | 3 Comments

Categories: Desktops and Laptops, Gaming, Alienware,

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