Comments Page (1 of 11)

1 2 3 4 5 ... 11 Next

Ideas:   All | Recent | Trending | Comments

Again Dell Branded logo on Charger!!

Sep 19, 2014

3 Votes

Status: Acknowledged

Hello Friends,In recent years of dell charger acccessories were not printed dell logo on their above charger box. But, four years ago, The chargers are printed with dell logo. I don't why now its not printed?My big question is How to find the Original charger? instead of otherSo, we need a brand new accessories with dell logo is important.  i just upload some image for your reference.

3 Votes | 3 Comments

Categories: Accessories (Keyboards, etc.), Desktops and Laptops,

Restore those High-end Audio processors!

Sep 16, 2014

4 Votes

Status: Acknowledged

 Dell has to restore those high-end audio chips. Very few laptops are included with high-end audio chips and most of them are just included with software-based audio acceleration paired with common chips. These chips often have driver and/or hardware-based issues which summon problems such as white noise, cracking noise and even BSOD. Dell has to stop using mainstream chips. Please restore those high-end chips (e.g Creative's Sound Core3D). Vielen dank.  

4 Votes | 4 Comments

Categories: Desktops and Laptops, Mobile Devices,

Provide again the Dell Driver and Resource Cd's with brand new laptop's/Desktop's

Sep 17, 2014

5 Votes

Status: Acknowledged

Hi,In recent years, dell won't provide the dell drivers and resource cd's. They recommended to download the driver into thieir own website using system service tag(Good idea). But,  In online, some of the retailer sell the old resource cd's. Is it legal to sell their Dell driver and Resource cd's in online?http://www.ebay.com/sch/i.html?_kw=DELL+Drivers+Utilities+CD See the link lot of retailer are sell the driver cd's by cost.Really,i don't know. So, we are the end user don't like to buy that kind of cd's. and never suggest to others to buy cd's.I request you to provide again the dell driver and resource cd's with new laptop's/ Desktop's for own use of our users.to stop this kind of issues in India.

5 Votes | 4 Comments

Categories: Desktops and Laptops, Service and Support,

Inspiron 7000 Keyboard key color makes the keys hard to read at times

Sep 22, 2014

2 Votes

Status: New

I have a Inspiron 7000 Series 7537 and the grey key color makes it difficult to read under certain lighting conditions. When there is a light source above the laptop, it's difficult to distinguish the keys and the lettering on the keys. Even with the backlight on, the keys and the labels are a similar grey so it's hard to read what the keys are. I think if the keys were black (sorry, but similar to a Mac) then the keys would be easier to read. The older Dell Studio models have a good design for reading. Thank you, David

2 Votes | 1 Comment

Categories: Desktops and Laptops, IdeaStorm, Retail,

minimum resolution for displays

Sep 22, 2014

2 Votes

Status: Acknowledged

Who decides the minimum resolution for displays? How can the minimum for a 15.6" screen be 1366 x 768 with next available one 1920 x 1080? Why is 1366 x 768 even an option for a 17.3" screen? Here are some sensible minimum resolutions for various resolutions. At a minimum, these resolutions should be an available option. 13" to 14":     1366 x 768 15" to 15.6":  1400 x 900 17" to 18":      1400 x 900, preferably 1920 x 1080

2 Votes | 3 Comments

Categories: Desktops and Laptops,

Replace my cable box with a Wyse thin client

Sep 14, 2014

5 Votes

Status: Acknowledged

This past week, I had to call my cable television provider (Cox Communications) to come out and replace for a 2nd time, my high end cable box called "Countour" by Cisco. First of all, I think the new Countour box is great, provides much richer UX and dramatically improves the overall viewing experience. I also want to add that this idea is in no way a knock on Cox, as they provide excellent customer service.The trouble is that after 45 minutes of watching this poor tech replace my box - have it not work - then go through process to try another cable box - I realized that this is just out-dated way of my cable company servicing their technology and me, the customer.My idea is that Dell should get into the business of creating an infrastructure for cable telivision providers that would be a combination of a cloud infrastructure that would host each cable customers account, including DVR, preferences, movie purchases, etc and a front end Dell Wyse thin client.If that were available today and I was a customer, my initial call to my cable provider would have never happened because the hardware in my home (cable box) would be highly reliable, energy efficient Dell Wyse thin client. Software glitches - no longer an issue because the image would be in one central location and maintained directly by my cable provider. The technology exists today and maybe this solution is already in the works. Just had to take moment to put this out there if there was a chance we all could avoid a call to the cable guy! Thanks for your consideration.

5 Votes | 4 Comments

Categories: Desktops and Laptops, New Product Ideas, Servers and Storage,

Keep PowerShare USB port on the same side as the laptop AC adapter port

Sep 19, 2014

2 Votes

Status: Acknowledged

I have a Inspiron 7000 Series 7537 and I noticed the PowerShare USB port is on the opposite side as the AC adapter port. To me, it makes a lot more sense to keep them on the same side so I can charge my laptop and my phone (via the PowerShare port) when my laptop is in a backpack. Otherwise, either the AC cord or the USB cable has to be on the bottom of the backpack which is obviously bad for them.Thank you,David

2 Votes | 2 Comments

Categories: Accessories (Keyboards, etc.), Desktops and Laptops,

Have an Account Resolution Expert for issues

Sep 10, 2014

5 Votes

Status: Acknowledged

It would be nice for Dell to have an advanced account executive that could resolve customer issues quickly.  It is a real pain trying to resolve issues when you have to go thru an endless loop of customer service reps that cant reslove issues that are the result of poor quality control and customer service.  There is nothing worse than getting the run around and feel like your issues are not being addressed.  Just a thought.

5 Votes | 5 Comments

Categories: Service and Support,

1 2 3 4 5 ... 11 Next