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Why not making webcams and mics optional again in laptops?????????????????

Aug 20, 2014

1 Vote

Status: Acknowledged

I don`t understand why the integrated webcam with mic is obligated in laptops?Not so long ago you could get them as an option so why has this been changed even due to the fact about privacy issues it seems that Dell doesn`t care about those things anymore.So why can`t Dell give a decent answer to this question?Why am I obligated to buy a webcam while i`m buying a laptop even though I don`t use or don`t want to use it so why are these features so obligated?I can mention more reasons why a integrated webcam with mic aren`t welcome in a laptop then the reasons to have one inside.

1 Votes | 0 Comment

Categories: Desktops and Laptops,

Bring Back "Wake From USB" BIOS Setting In Alienware 14, 17, & 18 Line Up

Aug 20, 2014

4 Votes

Status: Acknowledged

This really hurts customers who want to have a computer that you do not have to press the power button everytime, to just wake from sleep. I was so used to every desktop, laptop, I've owned to be able to wake from sleep/hiberation with a mouse click. Now this option is gone from later bios revisions and it is awful. Please Bring It Back!

4 Votes | 1 Comment

Categories: Desktops and Laptops, Alienware,

TABLAB Flex

Aug 14, 2014

1 Vote

Status: Acknowledged

It is laptop that can be converted to tablet , it has a small stick catching the monitor in the middle allows the monitor to rotate 360 degree  that make it laptop and tablet in same time , the easist way to convert laptop to tablet , the idea can be applied on smart phone in same way 

1 Votes | 2 Comments

Categories: Desktops and Laptops, New Product Ideas,

Driver Validation

Aug 12, 2014

2 Votes

Status: Acknowledged

I have now had 3 months on my 2014 XPS 13, other than the missing screw saga and the rubber on the bottom starting to slip off, has been good.However another issue popped up. As Someone who plays a few games using the iGPU which has a known driver issue with the game in question with the initial driver. I discovered that the newest (non-beta, ie stable) drivers from Intel resolved the issue in question and Attempted to install them. Upon doing so, I said Driver wasn't certified for my computer and that I should check with the manufacturer approved drivers. Upon doing so, I found that the drivers were from Novemeber of 2013, By comparison the last stable Intel drivers date from May 2014, while being 6 months newer than Dell's is still 3 months old. The effect of drivers on gpu's on performance is far larger than any other component (assuming they are all stable), and as such are updated far more frequently. All, I ask is for the gpu drivers to be validated more frequently as they more than any other driver affect the end user more by having the latest and greatest version at out disposal.On a side note, the website driver system analysis is fairly buggy, it never seems to work for me. The intel one, should serve an example to Dell, which would greatly enhance the quality of the tool.

2 Votes | 1 Comment

Categories: Dell Web Site, Service and Support,

Why don't DELL have technique Find MY DELL

Aug 12, 2014

2 Votes

Status: Acknowledged

Why don't Dell create a technical idea like Find My Mac or Find My Iphone to find Dell Laptop when it is lost by the theft. I think it will increase your revenue. As you see, a laptop is a big money with student.  I can use software like Prey or Lockittigh but the theft can remove all window by using F12 boot option. I cannot set a password on boot menu because it can annoy me. On the other hand, if the theft cannot login window I cannot know where my laptop is.    So I think if Dell want to increase your revenue in the next year. Dell would create an GPRS technique for Dell laptop 

2 Votes | 1 Comment

Categories: Desktops and Laptops, Software,

Dual PSU dapter or bigger PSUs as options for ALienware 18s and X51s

Aug 11, 2014

2 Votes

Status: Acknowledged

Still same issues not enoughh power to even run basic speeds on most recent lapptop according to specs on the Alienware 18 i jjust bought should be 3.5 Ghz but cpu throttle kicks in due to low voltage at 2.5 ghz with dual gfx  cards enabled so definately still need option to add 2nd power supply via adapter or special cable or option to buy bigger PSU or maybe alienware docking station which would allow two Standard PSUs to be connected So that us enthusiast can use and overclock our systems as they were meant to  be able to 

2 Votes | 1 Comment

Categories: Accessories (Keyboards, etc.), Desktops and Laptops, Alienware,

New Alienware Line-Up

Aug 10, 2014

1 Vote

Status: Acknowledged

I started writing this earlier and I was almost done, but for whatever reason the browser decided to refresh my page and I lost all my work! I was not happy about it, but I still wanted to get my idea out there so after a short break, I’m trying again. I may have forgotten some things so please ask any questions you may have. Suggestions and constructive criticism are welcome as well. New line-up: Alienware 18, Alienware 15, Alienware 12/13 Alienware 18: I say drop the 17 and keep the 18 incher because every other manufacturer has a 17" model as well. Very few have an 18 inch. In fact, I don't believe any other manufacturer has an 18" gaming monster like the Alienware 18. If dropping the 17, the 18 should get all the features that were available on the 17 but not the 18, such as 3D, which would look great on that high resolution 18.4" display! And with the option of dual GPUs it would be so much easier to get the extra power needed to run a game on a 3D display. The Alienware 18 is very unique and I believe the best desktop replacement laptop out there. Plus, you can change nearly every component in the case, just like you could in a desktop PC (except for the motherboard). Summary: All out performance model, that is unique and cannot be compared to anything else on the market. Alienware 15: I believe another 15" model should be brought back as the midsize machine. The m15x was dearly loved and for good reason. It had incredible performance for the size, a replaceable GPU, and was still small enough to be considered portable. When the m14x came out I thought it was awesome. A portable machine that could play all your games at or near high settings and still offered portability, but you don't need a 14" to do that (I'll get to that in the next paragraph). The m14x /Alienware 14 was and is not fantastic at anything. It gets decent battery life, plays games well, is ok as a portable machine (although it’s heavy and very large for its size), and you can’t replace the GPU. Essentially, everything it did, it did ok to good. For this line-up I believe it would have no place. It doesn’t have the high performance that the Alienware 18 and 15 would have, and can’t match the portability and battery life that the Alienware 12/13 would have. The AW 15 would essentially be a baby AW 18 for those who can't shell out the money it costs to buy that kind of a premium machine. The m15x already had replaceable graphics cards in its lifetime and now it can have replaceable processors as well. Also, while not as portable as other 15" laptops it can still be used that way if needed. I saw plenty of people able to squeeze 3+ hours out of their machines, which is impressive given the performance it offered and the size of the computer. Summary: Midsize model for those looking for a blend of high performance with the option for mobility. Alienware 12/13: The m11x got a lot of popularity when it came out. People couldn't believe what such a small sized computer was capable of, and quite honestly I would love it if just the m11x was brought back. But I'm suggesting a 12 or 13" size computer instead for a couple of reasons. First off, at the 12" mark it gives the option to use an IPS panel, and on a 12 or 13" screen, higher resolutions, such as 1600x900 or 1920x1080 would be much more useable than on the 11.6" m11x. Secondly, going to a 12 or 13" screen would be a much easier jump from a 14" or 15" screen than going straight to 11 inches and would fit in to the new line-up much better as there would only be 2-3 inches of gap between the screen sizes instead of 4 inches. Also, Alienware wouldn’t need to market this as a "netbook" anymore. Simply as an ultraportable gaming machine. Personally, I'd like to see an Alienware 12. Like the AW 18 there is nothing like it on the market and it would keep a clean look in the new line-up with a 3" gap in screen size between all models. For this model, I would like to see what the m11x had. Extremely long battery life, extremely portable, and good graphics performance with a decent processor to match. A lot of people looked down on the m11x, but the R3 could play Battlefield 3 on high settings at native screen resolution at a very comfortable frame rate. And there is obviously a demand for such a computer, especially for one made by Alienware. A look at eBay or craigslist shows the premium price that the m11x is still demanding. Even the very first generation of them are being sold for 400+ dollars, while the R3 is usually up for $800+ with very few going for below $600. Summary: Ultraportable model that offers the option to stay away from the charger all day, but still has the graphics performance necessary to play the most modern games at medium-high settings (depending on screen resolution).

1 Votes | 1 Comment

Categories: Desktops and Laptops, Gaming, Alienware,

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