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Ideas:   All | Recent | Trending | Comments

Premier Reorder Option

Aug 18, 2015

3 Votes

Status: Acknowledged

My idea would be to have the Premier support team add a link to the order status page or some option to reorder consumables purchased in the past.I find myself taking a lot of time having to locate the same item again, just to reorder it.   5-6 clicks to get to the toner I need. What a great way to go to my "orders list" find the toner I ordered a few weeks ago and click on a link that says, "Order again"I shop on Amazon all the time and they have the same feature.  I love it!!  So why not have it at Dell also? 

3 Votes | 0 Comment

Categories: Dell Web Site, IdeaStorm,

I would love to receive a Dell Chromebook 13 for review on my Youtube Channel and Site: Chrome Unboxed

Aug 27, 2015

1 Vote

Status: New

After a brief discussion with customer service, I was directed here to make a suggestion about providing Chrome Unboxed with a review unit of the upcoming Dell Chromebook 13.  For almost 2 years, I have been reviewing exclusively Chrome OS equipment.  My channel has 7000 subscribers and almost 1,000,000 views. As a very affordable advertising method, allowing me to review one of the Chromebook 13's would give you tons of exposure for very little investment.  My viewers are all very, very interested in Chrombooks and the interest in this device is very high. I hope this request makes it into the right hands and I hope to hear back soon!  Thanks for your consideration!

1 Votes | 0 Comment

Categories: Advertising and Marketing, Desktops and Laptops,

Laptop touchpads on the right rather than center

Aug 26, 2015

1 Vote

Status: Acknowledged

Using an external mouse places the cursor control on the right side of the laptop. Using a touchpad places the cursor at the centre of the laptop.Why not have the touchpad move to the right side of the laptop, beneath the direction keys, rather than centered beneath the space bar?Pros of right touchpad: functional; palm wouldn't accidentally touched it when using keyboard; shortcut keys are mostly located on the left side of the keyboard; a cursor-keyboard collaboration is easier i.e. after selecting things using cursor and needed to followed by an "enter" or such commands, user just have to slide the hand up.This idea is mainly for laptop with no need for CD-rom. I am using a Dell 5447 and thought it would be nice to see the touchpad on the right side of laptop, which with that, I would probably omit bringing an external mouse altogether, and am sure it applies to lots of similar users, and probably high functionality for designers, etc.

1 Votes | 0 Comment

Categories: Accessories (Keyboards, etc.), Desktops and Laptops, IdeaStorm,

Study hardware failures and modify products to reduce long term failures.

Aug 24, 2015

1 Vote

Status: Acknowledged

Dell is known for making poor quality computers. Dell should try to rectify this. One way to do that is to offer people money for failed out-of-warranty equipment so that your engineers can study why it failed and hopefully prevent failures in new models. If failures in the field go down, people will be more inclined to purchase Dell computers.

1 Votes | 0 Comment

Categories: Desktops and Laptops, IdeaStorm,

Use CoreBoot for system firmware

Aug 24, 2015

1 Vote

Status: Acknowledged

Dell should put together a team of developers to implement support for its hardware in CoreBoot so that it can be shipped on all of Dell's new hardware. If Dell could make it blob-free and updateable from a Linux-based USB key (such that regular distributions could update it), that would be even better. It would be a good idea to install a physical hardware jumper to allow/disallow flashes for security. If Dell does this, it could offer people s product no other major OEM offers (one whose security could be audited at the firmware level). It would be a significant differentiator at a time when people are particularly privacy conscious.

1 Votes | 5 Comments

Categories: Desktops and Laptops, Operating Systems, Servers and Storage,

More Laptops/Desktops offerings with Ubuntu Linux, Fedora or ChromeOS

Dec 1, 2014

4 Votes

Status: Acknowledged

It would be great to see more offerings from Dell with Ubuntu Linux, Fedora or ChromeOS as a operating systems, e.g. entry level laptops, desktops computers or thin clients. Linux is a very versatile operating system and in many ways more advanced than others such as Windows or MacOS. There's generally very broad driver support and Desktop-focussed operating systems such as Ubuntu Linux, Fedora or ChromeOS have matured a lot over time with a strong oren source community so that they are robust and very easy to use.

4 Votes | 1 Comment

Categories: Desktops and Laptops, Operating Systems,

No Operating System Preinstalled (user must install operating system)

May 11, 2015

2 Votes

Status: Acknowledged

I was looking at Lenovo's ThinkServers, and when you buy one, sometimes no operating system is installed. They do, however, come with an EasyStartup program that lets you "factory install" your Windows or Linux server operating system, along with the usual drivers and bloatware.I was thinking that Dell would create a similar program for their products, not just servers, but all Dell PCs (except Venue tablets). They would not come with an operating system pre-installed (hard drive is blank), however, a license can be purchased online. When the customer buys a Dell computer, inside the box would be a unattended install disk that comes with the Dell drivers, software, and scripts to run an unattended Windows or Linux install. To use this disk, the user must have in hand, an operating system product key and disk.Here's the workflow for the post-purchase installation procedure:1. User opens box.2. User sets up computer, and plugs it in.3. User turns on computer, and inserts Dell setup disk/drive.4. User boots into this disk/drive. When the Welcome screen shows up, user clicks "Next"5. Dell Software EULA is accepted, and user selects Operating System to install.6. User sets up accounts and product keys.7. User selects software to be installed (All software is optional).8. User sets up partitioning.9. When the Ready screen is shown, user clicks "Install"10. Dell Setup will partition and format the hard drive. When this is complete, user inserts Operating System Install media.11. Dell Setup installs the operating system.12. Dell Setup installs the drivers and software.13. After Setup completes, the computer will restart.14. Operating System setup is now complete!This strategy will probably save Dell some money on operating system licenses. It also lets the user select bloatware to be installed, rather than Dell pre-installing it prior to shipping the computer.

2 Votes | 2 Comments

Categories: Operating Systems, Software,

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