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Provide again the Dell Driver and Resource Cd's with brand new laptop's/Desktop's

Sep 17, 2014

5 Votes

Status: Acknowledged

Hi,In recent years, dell won't provide the dell drivers and resource cd's. They recommended to download the driver into thieir own website using system service tag(Good idea). But,  In online, some of the retailer sell the old resource cd's. Is it legal to sell their Dell driver and Resource cd's in online?http://www.ebay.com/sch/i.html?_kw=DELL+Drivers+Utilities+CD See the link lot of retailer are sell the driver cd's by cost.Really,i don't know. So, we are the end user don't like to buy that kind of cd's. and never suggest to others to buy cd's.I request you to provide again the dell driver and resource cd's with new laptop's/ Desktop's for own use of our users.to stop this kind of issues in India.

5 Votes | 4 Comments

Categories: Desktops and Laptops, Service and Support,

Replace my cable box with a Wyse thin client

Sep 14, 2014

5 Votes

Status: Acknowledged

This past week, I had to call my cable television provider (Cox Communications) to come out and replace for a 2nd time, my high end cable box called "Countour" by Cisco. First of all, I think the new Countour box is great, provides much richer UX and dramatically improves the overall viewing experience. I also want to add that this idea is in no way a knock on Cox, as they provide excellent customer service.The trouble is that after 45 minutes of watching this poor tech replace my box - have it not work - then go through process to try another cable box - I realized that this is just out-dated way of my cable company servicing their technology and me, the customer.My idea is that Dell should get into the business of creating an infrastructure for cable telivision providers that would be a combination of a cloud infrastructure that would host each cable customers account, including DVR, preferences, movie purchases, etc and a front end Dell Wyse thin client.If that were available today and I was a customer, my initial call to my cable provider would have never happened because the hardware in my home (cable box) would be highly reliable, energy efficient Dell Wyse thin client. Software glitches - no longer an issue because the image would be in one central location and maintained directly by my cable provider. The technology exists today and maybe this solution is already in the works. Just had to take moment to put this out there if there was a chance we all could avoid a call to the cable guy! Thanks for your consideration.

5 Votes | 4 Comments

Categories: Desktops and Laptops, New Product Ideas, Servers and Storage,

Restore those High-end Audio processors!

Sep 16, 2014

3 Votes

Status: Acknowledged

 Dell has to restore those high-end audio chips. Very few laptops are included with high-end audio chips and most of them are just included with software-based audio acceleration paired with common chips. These chips often have driver and/or hardware-based issues which summon problems such as white noise, cracking noise and even BSOD. Dell has to stop using mainstream chips. Please restore those high-end chips (e.g Creative's Sound Core3D). Vielen dank.  

3 Votes | 3 Comments

Categories: Desktops and Laptops, Mobile Devices,

Again Dell Branded logo on Charger!!

Sep 19, 2014

2 Votes

Status: Acknowledged

Hello Friends,In recent years of dell charger acccessories were not printed dell logo on their above charger box. But, four years ago, The chargers are printed with dell logo. I don't why now its not printed?My big question is How to find the Original charger? instead of otherSo, we need a brand new accessories with dell logo is important.  i just upload some image for your reference.

2 Votes | 0 Comment

Categories: Accessories (Keyboards, etc.),

Have an Account Resolution Expert for issues

Sep 10, 2014

5 Votes

Status: Acknowledged

It would be nice for Dell to have an advanced account executive that could resolve customer issues quickly.  It is a real pain trying to resolve issues when you have to go thru an endless loop of customer service reps that cant reslove issues that are the result of poor quality control and customer service.  There is nothing worse than getting the run around and feel like your issues are not being addressed.  Just a thought.

5 Votes | 5 Comments

Categories: Service and Support,

a tablet for students

Sep 16, 2014

2 Votes

Status: Acknowledged

Hello, my name is Oscar and I am a fulltime student while working a fulltime job. I sleep more in my car than I do in my bed. I also spend more time on my tablets than anything else. My tablets allow me to do my homework and they also entertain me. When I’m not doing my school work im using my tablet to read or watch some movies but I mostly do work. I have two tablets, a Samsung Galaxy Note 10.1 and a Nook HD+. I use my Note more often than my HD+ because it’s my daily carry but I enjoy the HD+ over the Note.I carry the note due to its ability to write. The tablet itself is atrocious, slow, and just awful to use but it has a stylus which I need to take notes. The tablet was sort of a gift so at least I didn’t spend any of my money but regardless of that fact I still feel like I over paid! On the other hand I love using my HD+ for reading because it has not only a great HD screen with the right dimensions, it has a great battery life. For this reason I use it for reading not only my textbooks, but my comic books and magazines.It just so happens that I was looking for a new tablet when I stumbled on an article regarding the Dell Venue 8 7000 and was awestruck. Now I have to clarify, it wasn’t the tablet that struck me (although it is pretty epic) but it was the fact that dell was putting this much effort into a tablet. The 7000 reminded me of the Huawei MediaPad X1 which is the tablet that I was looking to buy due to its aesthetics and great battery.So, what’s my idea? My idea is that Dell should make a tablet aimed at students. A slim yet powerful tablet designed to fulfill the needs of a student’s daily needs. I believe that the Dell Venue 8 7000 would fit the need if it had a few adjustments. HD 4:3 screen aspect ratio which would make it ideal for reading textbooks. Stylus support. Expandable Memory slot. Huge battery for long school and work days. Now these suggestions might not seem like much but for many like me it would mean the world. There are many apps on the android market that are designed to help us students out but they are useless without the proper hardware to run them on. I hope that my idea is at least considered even if my suggestions are ignored. At least that way I would feel like someone might create a product that would be of benefit for us.

2 Votes | 4 Comments

Categories: Education, Mobile Devices,

Bring Back "Wake From USB" BIOS Setting In Alienware 14, 17, & 18 Line Up

Aug 20, 2014

8 Votes

Status: Acknowledged

This really hurts customers who want to have a computer that you do not have to press the power button everytime, to just wake from sleep. I was so used to every desktop, laptop, I've owned to be able to wake from sleep/hiberation with a mouse click. Now this option is gone from later bios revisions and it is awful. Please Bring It Back!

8 Votes | 8 Comments

Categories: Desktops and Laptops, Alienware,

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