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Insurance Fraud Bureau: Customer Relationship Manager, IFB Grade 13, salary c£45k Milton Keynes, with regular UK travel

Aug 1, 2014

1 Vote

Status: New

A vacancy has arisen for a Customer Relationship Manager at the IFB reporting to the Director, IFB. This role will support the delivery of first-class counter fraud services to the UK insurance industry.   The successful applicant will be responsible for:   o   Development and maintenance of a customer relationship management programme   o   Contribution to a customer centric and partnership culture being embedded into the IFB team   o   Regular engagement with customers by telephone, in person and by email   o   Participation in new IFB customer engagement and development   o   Early identification and escalation of IFB service delivery issues and provision of customer support for remedies   o   Escalation point for unresolved operational and performance issues   o   Production of regular management information and reports, to evidence presence of an effective customer relationship model   The successful applicant needs to have:   o  Minimum QCF level 6, this equates to a Bachelor’s Degree   o  Minimum of 3 years’ experience in a customer relationship or account management role (including relationship building at senior management and senior technical level)   o  Successful track record of stakeholder management in a customer centric environment, including experience of generating and developing new customer relationships   o  Commercial acumen   o  Highly developed and confident personal presentation skills   o  Understanding of supply chain concepts   o  Strong communication skills with the ability to comprehend and communicate analytical and technical information   o  High degree of computer literacy   o  A desire to work as part of a team and think creatively   o  Strong motivation to succeed   o  Proven record of delivery of business results   o  Demonstrated ability to think strategically and interact with customers of varying description   o  Experience in leading third party negotiations   o  Excellent awareness of the market place and current business pressures   This role will be based in Milton Keynes and it will involve regular travel throughout the UK.  

1 Votes | 0 Comment

Categories: Dell Community,

More and better Alienware peripherials (Idea update)

Aug 1, 2014

2 Votes

Status: New

 I recently submitted an idea (http://www.ideastorm.com/idea2ReadIdea?v=1406801808772&Id=087700000009G72AAE) about serious Alienware peripherials. I've been asked to tell more specificly what would I add or change; I commented it, but no one replied, so now I'm going to explain my ideas better.  About headsets:  Headsets of different colours and preferences (wired/wireless for example), and better more designs (some people find the TactX headset ugly, but don't remove it)   About mice: Mice with more macros, with long and thin LED's (I like them) and more customization, like a mouse that comes with different weights to add or remove, or removable palm/thumb rests, or a wireless one.  About keyboards:  A mechanical keyboard. Also, the design of the current TactX keyboard is like the old laptops' keyboard, it's time to evolve.You should make one with at least four different lighting zones analog audio ports, USB ports, and you can do something really innovative (imagine that you don't like using a mouse in a certain game, and you prefer an Xbox360 controller, but you still like using WASD, SHIFT, SPACE, CTRL, etc. So you have something with analog joystick, RT and RB[and maybe some sort of horizontal scroll wheel :D] that you can plug in to the USB port at the right side of the new keyboard like if it was a USB flash memory) ^Something like this but not that ugly.

2 Votes | 0 Comment

Categories: Accessories (Keyboards, etc.), Gaming, Alienware,

Impossible to purchase Alienware laptop

Jul 29, 2014

1 Vote

Status: Acknowledged

I was so keen to purchase a new Alienware laptop until Dells option choices hit me in the face.Here's what I wantedAlienware 17with TrueLife DisplayI7-4940MXWin 7 Ultimate32Gb memory2TB hard dive with 80Gb cachingNvidia 880MBut the website makes this IMPOSSIBLE! If I select the ALienware 17 that allows you to select the TrueLife display (which is a low end unit for some strange reason), then I cannot get the I7-4940MX cpu or 32Gb memory or the 2Tb disk option.So then I moved up the Alienware 18 line because they all have Truelife displays. I selected the highest model, the only one that offers the I7-4940MX but there are problems here too. It wont let me choose the disk option. It ONLY allows the quad play SSD disk drives. I dont want that because it takes the optical bay for the 4th drive and so you have to give that up. I have to give up an optical drive to get the better cpu?? This makes NO sense to me.Whoever decided to market these laptops this way should be firedThe other thing that burns me to no end is the pricing. Right now the top 3 Alienware 17s are given a discount (10 or 12%), at Dell.com I live in Canada and I cannot purchase from the US site. I have to use Dell.ca. And these discounts are not offered there. This is insane.I called customer support and all they can do is tell me they cant do anything. They would not even contact someone in marketing to explain this crazinessDell, if you want me to buy your products you have to fix this crap. I remember when Dell websites were great because they allowed all the optionsM

1 Votes | 1 Comment

Categories: Dell Web Site, Alienware,

Water-free Liquid Mobile Cooling System

Jul 29, 2014

1 Vote

Status: Acknowledged

I think Dell should fit a water-free liquid cooling system in their enthusiast laptop lines.In fact, it was even prototyped by asetek.com (http://asetek.com/laptop.aspx)Dell only needs to fill it with Gallium. Just make sure that it's Aluminium-free as Gallium hates (or loves?) Aluminium so much that Ga eats Al.This will potentially elimates the 4.4 GHz as overheating won't be a problem anymore.Courtesy of asetek.com:

1 Votes | 2 Comments

Categories: Desktops and Laptops, Gaming, Alienware,

Random Acts of Laptop

Jul 29, 2014

1 Vote

Status: Acknowledged

I have mentored a lot of people in programming, software development, and business. I found that efforts invested in explaining things to others led to getting better understanding of those things myself. I've had numerous successes and some 'failures'. 'Failure' in this sense meaning that the individuals either lost interest or didn't pursue it. Successes include a single mom with 2 kids, a 20 year old whose worldly possessions fit in a plastic garbage bag, and two kids that were still finishing high school, although a year late.I have three laptop computers, one with a dead battery and two that are Windows XP and therefore pretty much useless. As a developer, I would need a fairly advanced machine to code cross-platform apps, etc. 'Advanced' meaning multi-core, 4GB Ram, Terabyte Drive, advanced graphics, Windows 8.1, etc. In thinking about this, I realized I would be using this for mentoring - hanging out at pizza joints and coffee shops instructing people on Visual Studio, C#, Xamarin, Microsoft Access, or whatever. I had thought of the idea of crowd-funding the purchase based on 'community involvement'. One of my favorite haunts is the Austin C++ Meetup group - this is where I have encountered some of the people I've mentored recently.  Others have come from Craigslist or LinkedIn.I was reading a story on 'random acts of pizza', and I keyword searched 'random acts of laptop'. Nothing comes up. The idea is that people tell their story of community involvement, describe the specifications for a laptop (could be other equipment as well) that would advance their efforts, and put this story up for funding.  In my situation, the 'rewards' offered at various funding levels would be donations of hours to either specific non-profit organizations or as mentoring to individuals.  These would follow up with the funders with information on their progress or with the 'deliverable', perhaps a web page or app.Dell (and other vendors, such as those providing productivity tools or development platforms) might offer to 'sweeten the pot' if certain funding targets are reached.  Some of this, needless to say, would involve shameless promotion.I do contract work at a particular hourly rate - a fully configured laptop might cost in the area of 40 hours of my time at my rate (before tax withholding). It's unlikely that I could do all that much for a non-profit as far as software development in 40 hours - I would point out that such funding would 'be applied to' a project for a non-profit, but unless the project was trivial, it wouldn't be 'complete'. I probably spend 100 to 200 hours a year on mentoring. Many crowdfunding sites now expect the fund seekers to more fully disclose risks and other caveats. In my case at least, my hours would be 'repaid' at something pretty close to 'minimum wage'.

1 Votes | 4 Comments

Categories: Desktops and Laptops, Education, New Product Ideas,

alternative fuel

Jul 28, 2014

1 Vote

Status: Acknowledged

We all know that friction converts kinetic energy to thermal energy.my idea is that can we use some device in the wheels of the vehicle that can use that thermal enerfy in the form of fuel.I KNOW ITS DIFFICULT BUT IT IS NOT IMPOSSIBLE.THANK YOU

1 Votes | 1 Comment

Categories: Environment, IdeaStorm, New Product Ideas,

fully custom alienware 17 and 18

Jul 28, 2014

1 Vote

Status: Acknowledged

we are paying a premium price for our alienware laptops why cant we customize them. they are averitised as fully customizable but are not. i recently ordered a 17 i was forced from a 780m to the r9 m290x since i wanted a laptop with a blu-ray drive under $4k i also wanted to upgrade my cpu but could not... i understand part of why you all do this is so you can ship them faster but what is wrong with doing it like most other gaming companies prebuilt fast ship models or a fully custom option with a slightly longer wait time.. i wanted to replace my 17 already with a 18 infavor of sli/crossfire but you cannot get bluray at all i just dont understand this reasoning do i need to take my buisness back to falcon northwest.

1 Votes | 3 Comments

Categories: Desktops and Laptops, Gaming, Alienware,

Dell XPS 13 Linux Super Key Selection

Jul 27, 2014

2 Votes

Status: Acknowledged

I like to try out different types of operating systems, but I also like the hardware to reflect the OS that it runs. For Windows, this is the standard Windows-style keyboard we all know. Chromebooks have their own keyboards, Macbooks as well. Though it seems like a minor issue, I'd really like to be able to select to have a Linux-style Super Key of some sort. Whether this is the Ubuntu logo, or Tux, just some kind of Linux-appropriate key would be nice to see on the Dell XPS 13 and it would 100% be my first-choice laptop for Linux development. I think best-case would be allowing the selection of multiple different Super Key styles to include everyone (Korora, Ubuntu, Arch, etc.) but I'd understand if this is an unreasonable request, and would in the very least be more than happy to accept an Ubuntu key instead. This laptop was made to work 100% with Ubuntu, I think it only makes sense to go 100% with the design and make it 100% a Linux laptop from a professional computer hardware manufacturer like Dell. Being a go-to for even a single fully-featured Ubuntu laptop completely themed to Ubuntu would set Dell apart from other manufacturers who just recommend purchasing a Windows machine and then installing Ubuntu over it.

2 Votes | 4 Comments

Categories: Desktops and Laptops,

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