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Implement also AMD graphics, like all consoles have done it!

May 24, 2013

2 Votes

Status: Acknowledged

No it is official, all new-generation consoles -- Xbox One, PlayStation 4, and Wii U are use AMD internals. It is also time for laptop manufacturers to switch from Nvidia to AMD graphics for efficient gaming! Put the newest generation AMD graphics near Intel CPUs, while in smaller laptops (12-14") use the newest AMD APUs, such as A10-5750M and A10-5757M.Do not do reverse; A10-5750M only in monstreous 15" and 17" laptops, because that does not make sense!!! A10-5750M and A10-5757M must be in 12-14" laptops, 15-17'' Intel + AMD graphics!That how easy and logical to make succesfull laptops! if you do, than there is still good chance to catch up. Please do not sink further with bad internal choice!!!

2 Votes | 1 Comment

Categories: Desktops and Laptops, Gaming, Small Business,

Better screen apect ration for future precision

May 21, 2013

2 Votes

Status: Acknowledged

For professional users, provide an option to get 16:10 format or 3:2 for the screen.What matter for us is high quality screen, excellent led backlight with decent physical _height_ because we program, design, use office suite and very little video.I'm not speaking of pixel resolution BUT physical aspect ration.I have a m4400 upgraded with an SSD and I'm just hoping not to need to buy a mac book pro just because they provide laptop with good aspect ratio for WORK...

2 Votes | 2 Comments

Categories: Desktops and Laptops, New Product Ideas, Small Business,

Stay Away! Dude it's a Dell

May 17, 2013

2 Votes

Status: Acknowledged

I returned a laptop less than a year old for repair.  The repair technician claimed the laptop was returned damaged. The service rep said it was either dropped, pierced or had something spilled on it. I would like to attest that none of the above was true. I received the computer from the employee I personally inspected and tested the computer. I tested it to be certain the RAM cards were not broken, and that the power cord or battery was not the problem. I then packed it up about three weeks ago and sent it to Dell (in the prepaid Dell box) fully expecting to have it back and in operation in about 10 days. But what ensued were about ten phone calls varying in length from five minutes to about 45 minutes (one at 5:30 AM) with a variety of service reps whose favorite line was “I understand how you are feeling”. They seem all like decent people but it appeared no one was communicating with each other because I got the same story every time. “It’s not covered by warranty because the computer was dropped.”  This is what has been finally landed on after first not knowing initially if it was result of a spill or the casing pierced or it was dropped. Again it was not dropped spilled on or pierced. On principle I could not say it was when it was not. Persistently I kept up the communication and finally spoke with a Dell rep in the Philippines. After being on hold for ten minutes, hHe said it would be repaired and returned. When I hung up we had a minor celebration at the office but when it was returned  it was not repaired but it was damaged. The hinge was now cracked and Dell now  insists that’s the way we shipped it. Finally the escalation rep agreed to check with DEPOT (whatever that is) to find out if it was damaged in transit. Its hard for me to expect a favorable outcome.So beware I would not wish this experience on my worst enemy! So my idea is to treat the cust0mer with respect. The worst things you can do to any one is to ignore and stonewall them.So my idea is to treat the cutomer respectlfully by being responsive. Get rid of the on hold quagmire. Work on defragmenting your internal communication and enpower your reps to be able to make decisions. Lastly try to remember not everyone lives in the central time zone.   

2 Votes | 3 Comments

Categories: Desktops and Laptops, Service and Support, Small Business,