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Ideas:  

Sign up for E-mail Offers

May 14, 2008

12 Votes

Status: Implemented

On Dell Taiwan website (yes it is Taiwan), the hyper-link for "Sign up for E-mail Offers" links to Dell China. Both the Traditional Chinese language and the English language versions of Dell Taiwan website do the same manner. I attempted to manually change the arguments of the URL from ... .aspx?country=CN&locale=CNS ... to ... .aspx?country=TW&locale=CNT ... And it works to display Taiwan version. As we know that Taiwan people can NOT buy products at Dell China, and China people can NOT buy products at Dell Taiwan. Why do Dell lead Taiwan people to subscribe the newsletter about the special offers and discount info in China area?? Please fix it, Dell! Traditional Chinese version URL: http://www1.ap.dell.com/content/products/category.aspx/notebooks?c=tw&cs=twdh... English version URL: http://www1.ap.dell.com/content/products/category.aspx/notebooks?c=tw&cs=twdh... Status Update Please see chris_b's comment

12 Votes | 4 Comments

Categories: Dell Web Site,

Fix the "Help me choose" option on the Dell website

Jan 19, 2010

9 Votes

Status: Implemented

 I appreciate that Dell has improved the performance of the "Help me choose" button while configuring a system.  What I don't like is that the results are not fully displayed so there isn't really any help.  The window or content should automatically adjust to the customer's browser settings or have the option to open the window more.  Here's a shot of the window that opened up on my browser. Status Update Per jervis961: I can now expand windows and I like how some of the info is now incorporated in the webpage to show on mouse over.

9 Votes | 1 Comment

Categories: Dell Web Site,

Studio XPS page UK

Nov 20, 2008

7 Votes

Status: Implemented

Your Tech Specs page say is Operating System Genuine Windows Vista®  Home Premium 64-bit Genuine Windows Vista®  Ultimate 64-bit For UK. http://www1.euro.dell.com/content/products/productdetails.aspx/desktop-studioxps-435mt?c=uk&cs=ukdhs1&l=en&s=dhs&ref=homepg     When you pick a Studio XPS there no Windows vista 64-bit on the page? http://www1.euro.dell.com/content/products/productdetails.aspx/desktop-studioxps-435mt?c=uk&cs=ukdhs1&l=en&s=dhs&ref=homepg         

7 Votes | 4 Comments

Categories: Dell Web Site, XPS,

On FaceBook Dell Spot add something to denote it`s a Canadian site.

May 13, 2010

5 Votes

Status: Implemented

I think Dell Spot should show on the page, that they are Canadian. There is only one small reference on the home page that shows where they are and it`s a Twitter link. Perhaps inside the Blue Dell circle, you could put CA. or the Canadian flag. Something to make the reader realize it`s not a US site. http://www.facebook.com/photo.php?pid=3892826&id=8881663795 . Status Update The links provided in the updates now show they are for Canada

5 Votes | 4 Comments

Categories: Advertising and Marketing, Dell Web Site, Sales Strategies,

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