IdeaStorm
Over 18,894 ideas submitted. 740,905+ votes. 97,828+ comments. 531+ ideas implemented.
Comments Page (1 of 11)
Alienware: Enhanced / Customizable Fan Control
It would be great to see user customization for fan controls offered in the Alienware Command Center. Please consider this in an updated version of AWCC, as it would be greatly appreciated. This would eliminate the need for customers to use third-party utilities such as HWiNFO64 for this purpose. Some of the competitors offer this feature and this would be an added-value enhancement for Alienware customers, especially the Alienware laptop owners.
Categories: Desktops and Laptops, Software, Alienware,
Improved cooling system in gaming laptops...
May 17, 2013
3 Votes
Status: Acknowledged
Ok so some let's say top gaming laptops can have liquid cooling system which efficiently could be much better than air one so processor/main board/graphic card could be overclocked more without risking overheat... This should include small tank/processor, graphic card and main board should be built in water slide and some small fan to push heat that cooling liquid absorbed. I don't tell that will be cheap system and only for laptop 15,6 or bigger...Gaming laptops aren't being bought by beginners so completion fluids shouldn't be hard. Only laptop should has soft that power off laptop if cooling liquid is below critical level to prevent damage, also it should remind to fill tank.Sorry for my language but I'm not from English speaking country.
Categories: Desktops and Laptops, Gaming, New Product Ideas,
XPS 14 or 15 that is touch
Apr 30, 2013
5 Votes
Status: Acknowledged
the XPS is a great laptop, but why is it not touch.I wanna buy one, but what is Windows 8 usefull for without touchscreen?I bet this one is not just a nice feature - but rather everyone will like that! :)
Categories: Desktops and Laptops, New Product Ideas,
Stay Away! Dude it's a Dell
May 17, 2013
2 Votes
Status: Acknowledged
I returned a laptop less than a year old for repair. The repair technician claimed the laptop was returned damaged. The service rep said it was either dropped, pierced or had something spilled on it. I would like to attest that none of the above was true. I received the computer from the employee I personally inspected and tested the computer. I tested it to be certain the RAM cards were not broken, and that the power cord or battery was not the problem. I then packed it up about three weeks ago and sent it to Dell (in the prepaid Dell box) fully expecting to have it back and in operation in about 10 days. But what ensued were about ten phone calls varying in length from five minutes to about 45 minutes (one at 5:30 AM) with a variety of service reps whose favorite line was “I understand how you are feeling”. They seem all like decent people but it appeared no one was communicating with each other because I got the same story every time. “It’s not covered by warranty because the computer was dropped.” This is what has been finally landed on after first not knowing initially if it was result of a spill or the casing pierced or it was dropped. Again it was not dropped spilled on or pierced. On principle I could not say it was when it was not. Persistently I kept up the communication and finally spoke with a Dell rep in the Philippines. After being on hold for ten minutes, hHe said it would be repaired and returned. When I hung up we had a minor celebration at the office but when it was returned it was not repaired but it was damaged. The hinge was now cracked and Dell now insists that’s the way we shipped it. Finally the escalation rep agreed to check with DEPOT (whatever that is) to find out if it was damaged in transit. Its hard for me to expect a favorable outcome.So beware I would not wish this experience on my worst enemy! So my idea is to treat the cust0mer with respect. The worst things you can do to any one is to ignore and stonewall them.So my idea is to treat the cutomer respectlfully by being responsive. Get rid of the on hold quagmire. Work on defragmenting your internal communication and enpower your reps to be able to make decisions. Lastly try to remember not everyone lives in the central time zone.
Categories: Desktops and Laptops, Service and Support, Small Business,
looks good, sounds good
May 16, 2013
2 Votes
Status: Acknowledged
This looks like a very good idea, you should put this on all laptops/computers, though make sure it can filter out background noise and succesfully recognise everything you say, whatever accent you have or however fast/slow/slurred you are, as some voice-recognition technology is just terrible for doing those simple tasks, and can get "worse hearing" over time.
Categories: Desktops and Laptops, New Product Ideas,
Two Processors Two rams
May 12, 2013
3 Votes
Status: Acknowledged
Alright we all know how we have to have to run are software and and other things that are important to are computer that makes the computer run well that takes out of are full captiablity of ram and proceesors but if had two rams and processors we could maximize are performance so one processor is ruming the important task are other one is running are programs such as gaming and programs and it not take away from the full capitablity of the processors.nd next we will talk about the whole ram thing ram is really critical when it come to gaming and hardcore computing and so if we just added one for the for the real computer it just going to help bring out the capitablty are ram has.
Categories: Desktops and Laptops, Operating Systems,
Best Service Delivery from DELL
May 18, 2013
1 Vote
Status: Acknowledged
Hi AllI purchased a DELL Inspiron 1510 Laptop in year 2010. I was bit apprehensive of choosing DELL at the first instance as there were many brands available and i was unaware of Service quality of DELL.The Laptop i purchased got damaged within a week as the screen was damaged while handling, i broke down with fear that i lost all my money and talked to customer care person, fortunately i took 3 years complete accidental cover for my laptop. To my amaze, the laptop screen was replaced within a week, and it was my first good experience with DELL. Had it been other supplier must have either denied or deferred stating that this things are not covered, or you have to pay this or so. Last 3 years of experience has changed my view of DELL, now i am deadly fan of DELL equipments.I feel myself lucky that i purchased DELL laptop. Hope to get service from DELL in ensuing years as well as i got in past yearsRegards
Categories: Dell Community, Desktops and Laptops, Service and Support,
DELL Sponsored the Ponemon Study called AIRPORT INSECURITY - LETS ACT ON IT !
May 18, 2013
1 Vote
Status: Acknowledged
In 2008 Dell sponsored a study whose findings indicated that 70% of business travelers feel rushed and disorganized.Often so much so that they leave their laptops on airplanes or in airport lounges.By the way....Dell sells laptops and laptop bags - did you know this?Does it not make sense that Dell should sell something that organizes the traveler AND MORE IMPORTANTLYELIMINATES LAPTOP BAG SLIPPAGE AND PAIN? There is a product whioch does just this. It is called SaverStrap and you can google it.VOTE for Dell to make standard this comfortable slip-free strap that comes with 5 task specific pockets (two of which are RFID protected) on all laptop bags it sells or includes with a laptop sale.What is the point of selling bags which hurt the shoulder? If the Ponemon study was relevant then this solution must be!Agreed?
Categories: Desktops and Laptops, New Product Ideas, Retail,
Higher resolution for 12" and 13" latitudes
May 9, 2013
3 Votes
Status: Acknowledged
I find the 1366x768 resolution and the general screen quality of the Latitude E6230, E6330 and E6430s extremely disappointing in such an expensive machine. At least give the option of higher resolution and quality.
Categories: Desktops and Laptops,
XPS 18 case
May 10, 2013
3 Votes
Status: Acknowledged
Hello. I just purchased the XPS 18 and I love it. I think that you should recreate a case with an integrated keyboard and stand...similar to the iPad. I see that the XPS 18 is heavier than the iPad so it would take more innovation but I am sure it can be done. Being that the XPS is is wider than the keyboard that it comes with, you could make the case with an integreated keyboard and a trackpad next to it. The width of the keyboard aid trackpad aside it should be about the same width as the XPS 18 right?
Categories: Desktops and Laptops, New Product Ideas,