IdeaStorm
Over 18,907 ideas submitted. 740,944+ votes. 97,857+ comments. 531+ ideas implemented.
Windows 8 Reinstallation Media Request and Download Link [Revised]
Dell should force Microsoft to provide a direct link to a Windows 8 .iso that is available free of charge for everyone. Microsofts current online distribution mechanism for Windows 8 is awful. It firstly requires the user to have a functional previous version of Windows installed. Next it does not allow the user to select 32 bit or 64 bit only downloading setup files which correspond to the bit of the previous version of WIndows. Finally it requires the user to pay for an additional product key. It should be noted that users already have a product key with preinstalled Windows 8 but it is hidden within the system's BIOS. They cannot use this product key to download a Windows 8 .iso. Right now everything is downloadable except for Windows which is required to run everything else Dell have available to download. The .iso would allow users to download everything they require for clean installation of Windows which is necessary to resolve many software issues including complete corruption of the Operating System due to Viruses/Malware and also allow users to get back on their feet after common hardware failure such as the hard drive failing. The Windows 8.iso would also allow users to perform StartUp Repair and to repair installations. Moreover a clean Install of Windows offers vastly superior performance to the Dell factory settings especially after Service Packs are released and is documented in my worldwide adopted Windows Reinstallation Guide: http://philipyip.wordpress.com/dell-community-forums/ In addition there are alot of software issues including out of box experiences, the inability to make recovery media using Dell DataSafe which could all be resolved with a Windows Reinstallation DVD or USB. Note with the Windows Reinstallation USB it should be identical to the Reinstalaltion DVD and not have any bundled drivers or software not present in Microsoft retail Windows DVDs. Otherwise it is as useless as the factory settings. Due to the new product activation in the OEm version fo Windows 8 a generic Windows 8 .iso could be used to Clean Install Windows 8 without the need for phone activation. Users should be able to: Download a Windows 8 .iso from Microsoft. Procure a Reinstallation DVD or USB with the system at the time of purchase. Dell used to be great at user customisation but their software options have become increasing limited. The reinstallation DVD or USB is an example of this. The current method of getting a Reinstallation DVD or USB is waiting for the system to arrive and then having to contact Dell Technical Support. This forces users to use the factory settings until the DVD or USB arrives. In which case there can be alot of software issues, the XPS 8500 had alot of user out of the box bad experiences which could have been easily resolved if they had the Reinstallation DVD or USB. Bare in mind also there is only a limited time the user has to send back the system and if they are diagnosing an out of the box experience time is lost waiting for the Reinstallation DVD to arrive. There should be an online form to procure Reinstallation DVD/USBs from Dell for customers outside the US. The US form is here http://support.dell.com/support/topics/global.aspx/support/dellcare/en/backupcd_form?c=us&cs=19&l=en&s=dhs&redirect=1&DoNotRedirect=y HP for instance have the ability to request media via an online form in the US, Canada, most European countries and elsewhere http://h10025.www1.hp.com/ewfrf/wc/document?cc=uk&lc=en&dlc=en&docname=bph07143 however the HP Recovery Media are equivalent to the Dell DataSafe Media (i.e. factory settings). There has been many a user dissatisfaction for Dell users requesting recovery media in this poll here: http://en.community.dell.com/support-forums/software-os/f/4677/t/19476992.aspx This would improve Dells software services significantly.
Categories: Desktops and Laptops, Operating Systems, Service and Support,
Two Processors Two rams
May 12, 2013
3 Votes
Status: Acknowledged
Alright we all know how we have to have to run are software and and other things that are important to are computer that makes the computer run well that takes out of are full captiablity of ram and proceesors but if had two rams and processors we could maximize are performance so one processor is ruming the important task are other one is running are programs such as gaming and programs and it not take away from the full capitablity of the processors.nd next we will talk about the whole ram thing ram is really critical when it come to gaming and hardcore computing and so if we just added one for the for the real computer it just going to help bring out the capitablty are ram has.
Categories: Desktops and Laptops, Operating Systems,
Browser only dell machine
May 8, 2013
1 Vote
Status: Acknowledged
In past we have seen OS which runs all kind of softwares, then comes OS for mobile which limits to selected and lightwait software.Current market and products: Market is fragmented between OS that run everything (locally e.g. Windows or cloud e.g. Google book) and OS that runs on mobile.Cost and Size of machine and OS depends upon where they are for everything or for mobile. New market and product:Idea here is to have an OS which run only browser i.e. machine which run only browser. So we need to have OS and machine which is trimmed to run only browser.Benefit: Its a new market and product lineIt will bring down costLarge community which need gadget only for internetMore use cases, I will be providing based on further request.
Categories: IdeaStorm, New Product Ideas, Operating Systems,
Please Dell , give us more customization freedom ..
May 4, 2013
2 Votes
Status: Acknowledged
I have been using Dell products for more than 8 years already. What I liked about them, was the ability to cuztomize your laptop in order to fit your needs. For example right now I am thinking of buying Inspiron 5521. However I want it with a Full HD display, which unfortunatelly is not an option anymore. Also I have to say that forcing you to use Windows 8 is equal to torture. First of all Windows 8 is very problems prone (lan card, wireless connectivity) .. and everybody agree that it is tablet oriented ... if I want a 10 inch XPS I migth consider using windows 8 .. otherwise not. So first point : Dell Please ALLOW your customers to choose the OS (at least add an option for windows 7). Second- let us customize our laptops (choosing the processor, amount of ram, hard drive, resolution) give us an option ... I can get a Full HD Dell 5521 with no OS back in my home country but I can't do that in UK. Also consider returning the Studio XPS. It was one of your best products (I am talking about both design and performance).I am really looking forward to see at least the customization option. Oh and when you are shipping a laptop with OS, allow the users to choose which applications to be pre-installed.Best Regards,Andrey
Categories: Desktops and Laptops, New Product Ideas, Operating Systems,
A more useful tablet for students
Apr 25, 2013
4 Votes
Status: Acknowledged
There needs to be an ARM based tablet along the same line as the xps 10 or latitude 10 but with a few enhancements. Keep or improve the keyboard dock of the the XPS 10. Consider implementing a new docking port that alows the tablet to be docked in a flipped position so that when the keyboard is closed the screen can be facing in or out so that a user may keep the tablet in the dock while using their tablet touch only. Add a Wacom graphics tablet style preasure sensitive touch pen feature to the tablet to enable handwriten note taking, diagram drawing, or anotations on pdf documents, ebooks, powerpoint slides etc.. DITCH WINDOWS!!!! The market has spoken no one wants an ARM based windows tablet. Other than microsoft office there are no apps for the OS. Windows slows down the device, waists the storage capacity, and inflates the cost of the tablets. Windows RT also prevents users from installing a different OS if they would prefer to do so. Instead use Android as there is actual app support. Consider using Ubuntu touch when it is ready. Switch to a 16:10 or 4:3 display in the tablet and also consider using a high PPI screen. 16:10 looks better and a higher resolution would be beneficial to drawing and writing. Make the tablet price competitive with other android tablets. By ditching windows you will have eliminated most of the extra cost so that should not be a big problem. Allow users to unlock the bootloader and make open source drivers available.
Categories: New Product Ideas, Operating Systems, Mobile Devices,